As the policy administrator of STIR/SHAKEN, iconectiv's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series to provide an update on the successful rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit. He will also address the three key factors that build trusted communities with verified…
In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. In a recent Network Media Group panel, experts from CTIA, iconectiv and T-Mobile explain how the Secure Telephone Identity Governance Authority (STI-GA) policy change is…
There are 42M toll-free numbers available today and that continues to grow – especially with the introduction of the new 833 numbers. If managing toll-free numbers was easy, everybody would do it. But it’s not. It’s extraordinarily complicated and growing more so every day. iconectiv TruReach Toll-Free 8MS is a fully supported, cloud-based platform that integrates into existing customer service…
Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. With the successful launch of STIR/SHAKEN in the U.S., robocalls are now in a continued decline. As the policy administrator of STIR/SHAKEN, iconectiv's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series—improving the security of…
iconectiv CTO Chris Drake will provide an update on the successful rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit. Further, he will speak to the three key factors that build trusted communities with verified identities as the foundation.
Despite the operational and monetization challenges service providers face in the deployment of business strategies involving 5G, operational improvements and savings can be realized across all industries. In a recent Network Media Group panel, experts from iconectiv and AT&T explore the importance of an industry alliance to achieve common goals, common standards and common APIs that will…
5G is an enabler of the digital economy that involves augmenting existing network components with new technology and adding in many more service-ready locations. The benefits of using a common data management infrastructure accelerates 5G rollouts because common attributes agreed to by the industry help minimize the complexities and ensure interoperability.
People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. The industry continues to advance the objective to restore consumer faith and confidence in answering our phones. Central to achieving that objective is the ability to verify that the information of the calling…
Learn how a retailer protects its customer experience, revenue and brand while blocking fraudsters with TruNumber Protect.
Studies show that in the U.S., 76 percent of calls from an unidentified or unfamiliar number are left unanswered. While the deployment of the STIR/SHAKEN framework is helping mitigate spoofing and robocalling, some legitimate business calls may consequently be mislabeled as spam, even if they are not. To combat this, businesses and their numbers must be vetted, registered and verified by service…
