Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

iconectiv Enables Fixed Number Portability in Argentina

For over a decade, iconectiv—the world leader in number portability and ambassador for trusted communication—has played a key role in enabling number portability across Argentina. On September 20, 2022, Argentina became one of the six countries in the world that support both fixed and wireless number portability, powered by iconectiv’s Number Portability Clearinghouse solution. This expansion provides choice and convenience to consumers and businesses and drives innovation among communication providers. The addition of fixed number portability helps Argentina's regulators more efficiently manage and optimize national numbering resources.
Nov 15, 2022
press release

Global Trend of Origin-Based Rating Creates Major Revenue Opportunities for Network Service Providers

Network Service Providers are looking for new income streams to offset shrinking voice, data revenues and margins. If they implement OBR quickly and correctly, it can be a major new source of revenue — and enable them to avoid penalties and surcharges that can be 3,000% over standard termination rates. iconectiv’s TruNumber Protect can be added to Network Service Providers’ existing rating and billing solutions to immediately and accurately determine the correct charges and surcharges.
Nov 14, 2022
press release

iconectiv’s Carolyn Knight Joins CFCA Consumer Education Committee Focused on Fraud Prevention

iconectiv’s Senior Account Manager for the Local Number Portability Administrator (LNPA) team, Carolyn Knight, has joined the Communications Fraud Control Association’s (CFCA) Consumer Education Committee. This committee focuses on arming consumers with information to help protect themselves from becoming victims of communications fraud. As a committee member, Carolyn will work closely with other industry professionals to create the educational resources consumers and businesses need to safeguard against fraudsters.
Nov 8, 2022
press release

With Illegal Robocalls Serving as the Gateway to Financial and Identity Fraud, What Can the Telecom Industry Do to Shut Them Down?

Illegal robocalls not only are a complete nuisance but, when effective, can serve as a gateway for fraudulent activities. Which is why 75% of calls from unknown or unrecognizable numbers go unanswered, and also the reason why the Federal Communications Commission enacted the SHAKEN/STIR framework mandate for communications service providers (CSPs) across the U.S.
Oct 19, 2022
press release

As Messaging Reigns Supreme for Communications Between Consumers and Brands, iconectiv Messaging Expert Provides Insights on What Businesses Should Know

Nearly 70% of consumer brand interactions shifted to messaging during the pandemic – a trend that is expected to continue as nearly 65% of the global population send and receive SMS messages, including 80% of the population in North America. As both businesses and consumers continue to lean into messaging, there are several options for them to consider - from short codes and 10-digit long codes (10DLC) to toll-free numbers, rich communications services and more. 

Oct 4, 2022
press release

iconectiv Trusted Communication Superheroes Speak Out About Protecting Financial Services Firms and Their Customers from Fraudsters

At MWC Las Vegas Panel Discussion, iconectiv’s George Cray Describes How the Industry is Fighting the Rise of Fraud and its Financial Fallout
Sep 14, 2022
press release

iconectiv Telecom Numbering Expert Natalie McNamer Elected Co-chair of ATIS Industry Numbering Committee (INC)

iconectiv’s senior numbering expert Natalie McNamer has been elected co-chair of the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC) by committee members for a two-year term. McNamer will oversee key initiatives associated with the North American Numbering Plan (NANP) numbering resources. This includes efficiently allocating and conserving telephone numbers, which uses extend beyond business and consumer phones to IoT and machine-to-machine devices and more.
Aug 24, 2022

In the news

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Interview with CBS: Tips for thwarting tax season scamming schemes

Alex Corradetti of CBS Milwaukee seeks the expertise of iconectiv CTO, Chris Drake, in a live interview regarding IRS text scams. Drake advises viewers on ways to spot scammers, how to prevent against attacks and what to do as a recipient of these tax season scams.
Feb 1, 2023
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The Penny Hoarder: I’m an Idiot. Don’t Fall for the Phishing Scam I Just Fell for

In this article, Chris Drake, iconectiv CTO, provides expert commentary on SMS delivery scams. Drake brings color to the situation by sharing that scammers most likely don’t know whether or not a victim is waiting on a package. These fraudsters will play the odds by sending out millions of messages and let people fall into the trap.
Jan 27, 2023
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Interview with FOX: Big tax season scam arrives as a text

FOX’s Dana Fowle warns viewers to be vigilant of scammers taking advantage of tax season. Fraudsters will send text messages to victims posing as the IRS. Chris Drake, iconectiv’s SVP Corporate and Business Development, advises viewers to freeze their credit as a preventative measure to protect against identity theft.
Jan 27, 2023
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Interview with NBC: How to Avoid These Tax Season Scams

NBC’s Sasha Jones reports on how to be alert this tax season as IRS scams start to appear. iconectiv’s SVP Corporate and Business Development, Chris Drake, offers his expertise on how to spot these text message or email phishing scams. Drake warns victims to never click links sent by a number claiming to be the IRS, as they are likely infected. Additionally, Drake tells viewers to never send money to these numbers by way of gift card, debit card, wire transfer or money transfer apps, as these methods are largely untraceable and nonrefundable. He tells viewers that threatening texts or voicemails from the IRS are imposters and to report the numbers to the IRS.
Jan 26, 2023
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Contact Center Spotlight

In this installment of the series, we are going to take a deeper dive into the various communications channels, how contact centers can leverage them, what customer experience (CX) professionals need to know, and more.
Jan 12, 2023
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VanillaPlus Issue 6 2022: Reinvention doesn’t mean the wheel

In this interview, iconectiv’s EVP, Head of Information Solutions Business, Peter Ford, speaks on his vision for the reinvented teleco. Ford shares his thoughts on how CSPs can reinvent themselves and discover new streams of revenue by focusing on their ability to verify identity and drive value from voice. This issue also includes a case study on how iconectiv has created tools to help CSPs navigate complicated regulations surrounding caller ID.
Dec 23, 2022
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iconectiv Senior Vice President George Cray Takes His Fraud-Fighting Expertise to the Global Speaker Circuit in 2022

Mobile phone numbers now rival Social Security and driver’s license numbers as the personal identifier that consumers use to register for financial services – now making them the data of choice for account takeovers and other identity theft.
Dec 13, 2022

Speaking Engagements

speaking engagement

Cloud Comms Summit US

The Cloud Comms Summit is the leading and largest vendor-agnostic event for service providers focused on the Cloud Communications industry. Established by Cavell, the summit offers key findings from the latest Cloud Comms Market and Enterprise Insight Research Reports to help you understand the market.
speaking engagement

Not All Numbers Are Created Equal: Finding the Right Messaging Solution for Your Business

The business messaging landscape is constantly changing as new entrants disrupt the ecosystem. Nearly 70% of consumer brand interactions shifted to messaging during the pandemic, and this trend is expected to continue as nearly 65% of the global population send and receive SMS messages.
speaking engagement

Safeguarding the Enterprise Against Escalating Global Cyber Threats

iconectiv Senior Vice President and Chief Information Security Officer, Michael Iwanoff, will participate in this panel discussion to give insight on cybersecurity emerging threats, cyber resilience, and what iconectiv does to stay cyber-secure. The other panelists include John McDonough, Cloud Architect/Cloud DevOps Engineer at Fortinet, Arvin Bansal, Senior Director, Cloud Security & Data Protection at AmerisourceBergen, and moderator Rocco Grillo, Managing Director – Global Cyber Risk Services & Incident Response Investigation at Alvarez & Marsal.
speaking engagement

Fighting the Rise of Financial Crime

iconectiv’s George Cray, Senior Vice President of Information Solutions, Products and Services, will be joining this panel discussion, where he and industry experts will explore how increased collaboration between key stakeholders across the eco-system has enabled the development of innovative solutions to increase security and enhance user experience and digital power transformation.
speaking engagement

MEF Webinar- STIR SHAKEN in North America: Lessons learnt, RoboCalls stopped?

Globally telecom users have been suffering RoboCalls, or nuisance calls. The USA and Canada have introduced call tracing capability that should help stop unwanted and fraudulent calls to reach the final consumers – what was then called STIR SHAKEN. Different levels of protection have been rolled out, but the problem seems to persist. MEF is holding a webinar to examine the lessons that have been learned from STIR SHAKEN and what the future holds for RoboCalls. Join speakers Matthew Gamble,…
speaking engagement

Identity in Messaging Solutions are Emerging – how will the industry change?

Sender identity is the root of much of the concerns on fraud and customer experience but changing an established technical framework has proven difficult. Regulatory pressure and solutions are now driving new approaches to limit such as smishing and Spam/unsolicited communications.
speaking engagement

How Verification is Helping Maintain the Integrity of Voice Calls

Studies show that in the U.S., 76 percent of calls from an unidentified or unfamiliar number are left unanswered. While the deployment of the STIR/SHAKEN framework is helping mitigate spoofing and robocalling, some legitimate business calls may consequently be mislabeled as spam, even if they are not.