news & events

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
March 27, 2020

Will Efforts to Block Illegal Robocalls Negatively Impact Legitimate Businesses?

With illegal robocalls representing nearly half of all unwanted calls in 2019, the new Signature-based Handling of Asserted information using toKENs (SHAKEN) is helping to rebuild consumer confidence and trust in the U.S. by mitigating the impact of the criminals. However, as international calls will also pass through the SHAKEN service, overseas service providers need to be fully aware of the process to ensure their calls are properly authenticated and verified, and not inadvertently blocked due to lack of trust in the authentication information or lack of authentication altogether.

March 27, 2020

¿Tendrán un impacto negativo sobre los negocios los esfuerzos por bloquear las llamadas automáticas ilegales?

Como las llamadas automáticas ilegales representan casi la mitad de las llamadas indeseadas en 2019, el nuevo manejo basado en firmas de información confirmada mediante toKENs (SHAKEN) está ayudando a recuperar la confianza del consumidor y confiar en que EE.UU. está mitigando el impacto de los delincuentes. Sin embargo, como las llamadas internacionales también pasaran por el servicio SHAKEN, los proveedores de servicios extranjeros deberán comprender muy bien el proceso para garantizar que sus llamadas sean correctamente autenticadas y verificadas, y no inadvertidamente bloqueadas por desconfiar en la información de autenticación o falta de autenticación.

March 24, 2020

Removing the Risk That Could Impede Adoption of Rich Business Messaging

Rich Business Messaging, powered by Rich Communication Services (RCS), is poised to be the new wave of messaging technology offering enhanced features like read receipts, video, group chat and paying for services. In order for it to live up to its potential, service providers and businesses must provide consumers with the information they need to verify the authenticity of Rich Business Messaging chatbots and the conversations they represent.

February 19, 2020

As Caller ID Spoofing and Illegal Robocalls Skyrocket, Regulators, Service Providers Can Restore Trust in Caller ID

As a trusted partner in the global communications ecosystem, iconectiv is helping to address this growing, global problem with the launch of TruReach Certify. TruReach Certify is the foundation that helps ensure only legitimate and trusted entities can participate in the STIR/SHAKEN Caller ID ecosystem. It helps service providers authenticate caller IDs from law-abiding subscribers and businesses so consumers can trust caller ID information.

February 6, 2020

Strategizing to Mitigate the Misuse of Telecom Networks

Shaping the future of trusted communications and a debate about upcoming technologies and trends await visitors at ITEXPO 2020, which takes place February 11-14 in Ft. Lauderdale, Florida. Experts from iconectiv will be taking the stage, focusing on strategies for the reduction of robo-driven spam calling and the best ways to maximize the potential of VoIP.

Spam calls with spoofed caller IDs have reached unprecedented levels in the U.S.—to the point where many people simply refuse to answer their phones. These calls are easily the biggest segment of consumer complaints to the Federal Trade Commission (FTC) and the number continues to climb, with billions of robocalls reported every month. Helping to restore trust in communications is a key priority for the industry as a whole—as well as a critical focus for iconectiv.

December 9, 2019

Ensuring Accurate Routing of Calls for Hard of Hearing, those Requiring Speech Communication Assistance

More than 44 million U.S. adults currently have hearing loss and the amount is increasing faster than the population growth rate. As the new provider of the Telecommunications Relay Services Numbering Directory for Internet-based TRS (iTRS) in the U.S., iconectiv is helping to ensure that people with hearing and speech impairments can continue to rely on landline and mobile phones to communicate.

Speaking Engagements

It’s a Matter of Trust: Building Consumer Confidence in RCS, Right from the Start

Voice calls, text messages and chatbots have made the business-to-consumer engagement more accessible, robust and efficient.  Now, however, with consumer confidence in communications declining and billions lost each year to fraud through spam, scams and spoofs, legitimate businesses must protect

Apr 22, 2020
Online

“Answering the Call” – iconectiv Regional Vice President Business Development Bill Stribrny at Enterprise Connect 2020

Date to be announced for August

iconectiv Regional Vice President Business Development Bill Stribrny will host a session on Tuesday, March 31st from 7:15-7:45 am during Enterprise Connect 2020’s exclusive breakfast briefing sessions.

Aug 1, 2020
To Be Announced

Events

It’s a Matter of Trust: Building Consumer Confidence in RCS, Right from the Start

iconectiv, Director of Product Management, Cliff Holsenbeck, will join VanillaPlus on Wednesday, April 22 at 11:00am EDT for a discussion on Rich Communication Services (RCS) and building customer trust.

Apr 22, 2020
Online

Common Language® IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held virtually from iconectiv headquarters in Bridgewater, NJ. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational

Jun 16, 2020
Virtual Event

Enterprise Connect 2020

iconectiv will join industry's vendors, channel partners, analysts and consultants to focus on the issues central to enterprise communications and collaboration at Enterprise Connect 2020 at San Francisco's Moscone Center in California.

Aug 3, 2020
Orlando, Florida

PACE ACX ‘20

iconectiv is proud to attend this year’s Professional Association for Customer Engagement (PACE) annual convention and expo in Amelia Island, Florida from August 23rd – 25th, 2020.

Aug 23, 2020
Amelia Island, Florida

Common Interest Group on Rating and Routing (CIGRR)

iconectiv will host the last Common Interest Group on Rating and Routing (CIGRR) work group session of the year in Columbus, OH.  This three day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA).   TRA is the primary

Oct 20, 2020
Columbus, Ohio

Common Language IAB &TAG Meeting®

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Columbus, OH on October 20th – 22nd, 2020. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in

Oct 20, 2020
Columbus, OH