news & events

news & events

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
September 21, 2021

The Challenges and Opportunities of SHAKEN Going Global

Translation of telecommunication services to foreign lands may take some time to progress and evolve into a maintained functional system. This is the case with SHAKEN as its state-of-the-art blocking of traffic from voice service providers not listed in the Robocall Mitigation Database may lead to numbers from different countries to be seen as robocalls. In this panel at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discussed what service providers must do to prepare for the  FCC’s September 28 deadline.

September 17, 2021

How to Detect and Protect Against One-Ring “Wangiri” Fraud

Creating an illegal $1.82 billion industry, “Wangiri” fraud, also known as one-ring scam, targets unassuming victims by intentionally hanging up after one ring in the hope people call back—charging them at a premium rate. As part of Conecta Latam’s Telco Transformation Digital Summit and Virtual Expo, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development, will explore how iconectiv’s TruNumber Protect helps enable telephone companies enhance their call-blocking analytics to identify and prevent illegitimate calls before they reach customers.

September 8, 2021

A Successful Pilot: iconectiv, CTIA, Metaswitch and Verizon Address the Benefits of a Centralized Industry Registry for Verifying Voice Calls

Lack of caller verification is one of the largest problems that is causing individuals to not answer their phone. If they do not see who is calling them then they are less likely to pick up at all. With calls answered rates reaching the lowest it has ever been in a long time, it is to the upmost importance that proper authentication gets back into phone calls. Executives from CTIA, iconectiv, Metaswitch and Verizon covered a recent trial run of Registered Caller™ at the 2021 STIR/SHAKEN Summit and conversed about what it will offer to fix the declining answered rates.

August 25, 2021

AT&T, CTIA and iconectiv Discuss Efforts to Mitigate robocalls in the U.S.

With the rise of unwanted robocalls, ignored or blocked legitimate calls have a negative impact on U.S. companies and consumers. To solve this challenge, iconectiv in partnership with CTIA created Registered Caller™—the industry-backed centralized registry for verifying voice calls. Registered Caller ensures that business entities and the telephone numbers they use get vetted, registered and verified, helping prevent legitimate calls from getting blocked or flagged as spam. In this Network Media Group panel, experts from AT&T, CTIA and iconectiv explore how this helps maintain the integrity of one of our most vital methods of communication—voice calls—by providing voice service providers with a single source of truth for verified caller information.

August 12, 2021

iconectiv Recognized for Exceptional Robocall Mitigation Technology that Restores Trust Across Voice Communications

iconectiv’s TruReach Certify have been selected as a recipient of the 2021 Communications Solutions Product of the Year Award by TMC. One of TMC’s most coveted awards, it honors the forward thinking that TruReach Certify brings to the telecommunications industry as the first deployment of a STIR/SHAKEN-based robocall mitigation solution. Through the implementation of TruReach Certify, consumers have confidence that the information displayed on their devices is legitimate, empowering them to make educated decisions when answering calls.

August 5, 2021

As Distributed Workstyles Grow, iconectiv TruNumber Routing Helps Ensure Calls and Text Messages are Delivered Accurately and Cost-Effectively in 84 Countries

The pandemic’s impact on business continuity and workstyles has increased enterprises’ reliance on telecommuting and other highly distributed workforces. This trend also increases the need to ensure that calls and text messages are always routed correctly to wherever employees are based. iconectiv’s TruNumber Routing helps service providers ensure that their enterprise customers’ calls and messages are routed correctly and via the least-cost routes. TruNumber Routing provides optimal routing and rating data for 84 countries, including Canada, Ghana, India, Japan, Spain, South Korea and the United States.

Speaking Engagements

Verizon, CTIA and MetaSwitch Case Study

Moderated by Jonathan Shulman, Vice President, iconectiv. Panelists include Lulia Barakat, Senior Manager, Network Infrastructure Planning, Verizon; and Dr. Peter Brown, Product Manager, MetaSwitch.

Jul 20, 2021
Virtual

Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud

For illegal robocallers, the goal isn't always getting you to answer. Sometimes, it's getting you to call back.

Sep 21, 2021
Virtual

Leveraging Emerging QA Technology To Drive CX

As technology and the customer experience continue to evolve, contact center leaders are searching for that tailored solution to help take their business to the next level.

Oct 27, 2021
Virtual

Future of RCS

At MWC LA GSMA will introduce in their RCS Seminar, Brand Verification API while in its final stages of development the process shows how it can make certain tasks easier for businesses. Hear from Operators and Verified Authorities in this panel discussion. 

Oct 27, 2021
MWC LA 21

Events

Telco Transformation LATAM Digital Summit

iconectiv will participate as a gold sponsor, iconectiv’s Juan Carlos Ortiz, Principle for Business Development at iconectiv will speak about Wangiri one-ring scams and how to block and identify calls to reduce fraud.

Sep 21, 2021
Virtual

Toll-Free User Summit 2021

iconectiv, will be attending the Toll-Free User Summit, where Toll-Free Industry peers will meet virtually to explore what companies can do to ensure they are always Making the Trusted Connection. As an authoritative partner of the communications industry for more than 30 years, we are thrilled to explore the strategies, technologies, ad formats, analytics and other solutions critical to optimizing customer conversations and experience.

Oct 5, 2021
Virtual

Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the fourth quarter Common Interest Group on Rating and Routing (CIGRR) work group session virtually on October 19th – 21st, 2021.

Oct 19, 2021
Virtual

Common Language IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held Virtually on October 19th, 20th and 21st. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in rega

Oct 19, 2021
Virtual

Common Language IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Scottsdale AZ, on October 25th, 26th and 27th. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.

Oct 25, 2021
Scottsdale, AZ

PACE ACX 21 Summit

iconectiv will be sponsoring PACE ACX Virtual 2021 to network with our peers in the contact center industry and to demonstrate our commitment to making customers’ experiences simple, seamless and secure.

Oct 26, 2021
Virtual