Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. With the successful launch of STIR/SHAKEN in the U.S., robocalls are now in a continued decline. As the policy administrator of STIR/SHAKEN, iconectiv's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series—improving the security of signaling protocols—to provide an update on the rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit.
Nov 22, 2021

In the news

article

Trusted Communications: Authenticating Calls with Delegate Certificates

People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. In the latest Network Media Group panel, experts from iconectiv, CTIA, and T-Mobile address the industry's progress in restoring consumer faith and confidence and how a new policy change is helping simplify the verification process.
Nov 5, 2021

Events

event

Improving the Security of Signalling Protocols

As the policy administrator of STIR/SHAKEN, iconectiv's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series to provide an update on the successful rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit. He will also address the three key factors that build trusted communities with verified identities as the foundation.

Speaking Engagements

speaking engagement

Leveraging Emerging QA Technology To Drive CX

As technology and the customer experience continue to evolve, contact center leaders are searching for that tailored solution to help take their business to the next level. In this session you'll learn how to use emerging technology to design and deliver world class performance through positive customer & agent experiences that add value to your brand.