news & events

news & events

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
July 26, 2021

Legitimate Businesses, Telephone Companies Now Have More Options to Present Verified Caller ID to Consumers

A recent announcement of approval for the use of Delegate Certificates from Secure Telephone Identity Governance Authority (STI-GA) revealed that there may be a clearer and more concise path to ending the headache that is robocalls. Delegate Certificates opens the door for newer technologies that can combat robocalls such as Registered Caller™. Businesses that rely on phone calls to consumers, call-answer rates, and customer satisfaction have taken a hit with the ever growing robocall rates. CTIA in partnership iconectiv will continue to work on Registered Caller™ to take down the hinderance of robocalls and get business and phone calls back on track.

July 16, 2021

iconectiv to Participate at Virtual SIP Forum 2021 STIR/SHAKEN Summit

Presented by the SIP Forum, the 2021 STIR/SHAKEN Virtual Summit is a reprise of the special mid-year webinar series focused on the STIR/SHAKEN Call Authentication Framework. This conference is a unique event for service providers and carriers to gather to discuss the challenges of deploying and implementing SIP-based communications technology, and to learn the best-practices and strategies that enable the successful and profitable operation of SIP-based services and applications. During these sessions, iconectiv experts will discuss updates on Registered Caller, recent policy updates and their impact, as well as provide strategies and lessons learned regarding cross-border calls and more.

July 16, 2021

T-Mobile and Partners Complete First-Ever Wireless Call with Rich Call Data

Recent reports indicate U.S. consumers are on pace to receive more than 52 billion robocalls this year. T-Mobile, along with a premier group of technology companies, messaging industry stakeholders and voice service providers including First Orion, CTIA, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio, has now completed what is believed to be the first ever wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the STIR/SHAKEN framework and protocols. With this important step forward for the industry, the job of scammers and spammers will soon be even harder.

June 28, 2021

iconectiv Joins the 5G Open Innovation Lab to Accelerate New Enterprise Services

Communications service providers rely on iconectiv® TruOps Common Language® to ensure that their physical and virtual assets in the infrastructure can support new 5G services at scale. Now, iconectiv is bringing that expertise to a new partnership with the 5G Open Innovation Lab, which focuses on fueling the development of new capabilities and services that will transform the enterprise. By joining this global applied innovation ecosystem as a technology partner, iconectiv will work with 5G equipment providers, cloud-service providers, academia, government agencies, communication service providers as well as early- and later-stage start-ups.

June 23, 2021

Brand Impact of Consumer Trust in Voice Calls, Text Messages and RCS

Illegal robocalls, SMS spam and “wangiri” one-ring scams are a global scourge that has conditioned consumers to ignore calls and messages from phone numbers they don’t recognize. They also create significant financial losses for businesses, schools, health care providers and other organizations because important alerts, reminders and other notifications go unanswered, requiring multiple follow-ups. Service providers also bear the cost of investigating and resolving customer complaints. In a two-part livestream event, MWC21 attendees can learn how the industry is working to rebuild consumer trust in voice calls and SMS while protecting new technologies such as Rich Communication Services (RCS).

June 16, 2021

Protect Your Customers Against Wangiri One-Ring Scams: Understanding and Implementing the FCC Safe Harbor

As part of the Competitive Carriers Association’s “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud” webinar, iconectiv’s Principal Solutions Engineer, David Estes will explore how iconectiv’s TruNumber Protect gives service providers a simple, seamless and secure way to identify calls from high-risk and unallocated number ranges, and suspicious premium-rate numbers, before they reach customers.

Speaking Engagements

Enterprise-Level Attestation

SHAKEN allows the originating service provider to create a digital signature that attests to the users right to use the telephone number shown in the caller ID. But in today’s network, many enterprise customers control the caller ID without input from the service provider.

Jul 28, 2021
Virtual Webinar

Events

ATIS SHAKEN Webinar Series for Canadian GA

iconectiv’s, Chris Drake, Chief Technology Officer, is a guest speaker at ATIS’s STIR/SHAKEN in Canada Webinar Series and will discuss Enterprise-Level Attestation, along with approaches businesses can leverage to close the “Attestation gap”.

Jul 28, 2021
Virtual

PACE ACX 21 Summit

iconectiv will be sponsoring PACE ACX 21 Summit to network with our peers in the contact center industry and to demonstrate our commitment to making customers’ experiences simple, seamless and secure.

Sep 19, 2021
Renaissance Capital View, Arlington VA

Toll-Free User Summit 2021

iconectiv, will be attending the Toll-Free User Summit, where Toll-Free Industry peers will meet virtually to explore what companies can do to ensure they are always Making the Trusted Connection. As an authoritative partner of the communications industry for more than 30 years, we are thrilled to explore the strategies, technologies, ad formats, analytics and other solutions critical to optimizing customer conversations and experience.

Oct 5, 2021
Virtual

Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the fourth quarter Common Interest Group on Rating and Routing (CIGRR) work group session in Scottsdale, Arizona on October 19th – 21st, 2021.

Oct 19, 2021
Scottsdale, Arizona

Common Language IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Scottsdale, AZ on October 19th, 20th and 21st. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns

Oct 19, 2021
Scottsdale, AZ