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Mission Telco Voice Traceback: Stopping fraud at the source
In today’s digital landscape, protecting communications networks from fraudulent activity is more critical than ever. Mission Telco Voice Traceback highlights the iconectiv Operativ Task Force’s efforts to help a European country trace and eliminate fraudulent voice traffic at its source. The problem? Fraudulent robocalls and scam calls had been infiltrating the country’s public voice network, making it difficult to track down bad actors and stop illegal activity. Agent Inform steps in to…
Jun 17, 2025
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Transforming customer engagement with secure RCS messaging
Rich Communication Services (RCS) is revolutionizing business messaging by enabling rich, interactive and secure customer experiences. With skyrocketing adoption and features like branded content, buttons and verified senders, RCS is reshaping engagement and driving telecom innovation.
Jun 9, 2025
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Key Takeaways from Connect (X) 2025
Connect (X) 2025 spotlighted how CSPs are implementing 5G, AI and fiber-wireless convergence. iconectiv’s TruOps Common Language plays a key role in supporting smarter, more efficient network operations through standardized data.
Jun 5, 2025
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RCS: Transforming the Telecom Ecosystem
Rich Communication Services (RCS) is reshaping telecom by making messaging central to consumer engagement and commerce. With rapid adoption, strong security and rich media support, RCS saw a 111% usage spike in 2024. It's projected to generate 18% of global business messaging revenue by 2029.
May 14, 2025
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Legally speaking: authoritative phone data sharpens TCPA compliance
General counsel can reduce corporate risk by ensuring outbound calls comply with regulations like the TCPA. iconectiv’s TruOps TRA TDS provides real-time numbering intelligence to help legal teams avoid fines, support audits and maintain compliance with confidence.
Jun 23, 2025
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Cracking the TCPA code: streamlining adherence for compliance officers
Avoiding TCPA violations is a top priority for compliance teams. iconectiv’s TruOps TRA TDS provides real-time, authoritative telephone number data to reduce legal risk, prevent fines and boost outbound call accuracy—ensuring businesses stay compliant and efficient.
Jun 4, 2025
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Boost outbound efficiency with telephone data for operations managers
Outbound call efficiency is vital for operations managers. Calling invalid or restricted numbers wastes resources and risks fines. iconectiv TruOps TRA helps reduce failed calls, ensure compliance and boost agent productivity—maximizing KPIs and optimizing outbound call campaigns.
May 21, 2025
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Maximizing telemarketing compliance and efficiency with authoritative telephone number data
For telemarketers, precision and compliance are critical. iconectiv’s TruOps TRA TDS empowers teams with real-time phone data to avoid TCPA violations, reduce failed calls and boost conversions. The result: efficient, compliant campaigns that protect brands and enhance outreach.
May 8, 2025