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Articles

article

Strengthening KYB and KYC Initiatives with the RCS Edge

Trust is key in business messaging. RCS enhances digital security with built-in KYB and KYC protocols, verifying both businesses and consumers to reduce fraud, phishing and identity theft—boosting trust, safeguarding users and strengthening brand reputation.
Jun 26, 2025
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Mission Telco Voice Traceback: Stopping fraud at the source

In today’s digital landscape, protecting communications networks from fraudulent activity is more critical than ever. Mission Telco Voice Traceback highlights the iconectiv Operativ Task Force’s efforts to help a European country trace and eliminate fraudulent voice traffic at its source. The problem? Fraudulent robocalls and scam calls had been infiltrating the country’s public voice network, making it difficult to track down bad actors and stop illegal activity. Agent Inform steps in to…
Jun 17, 2025
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Transforming customer engagement with secure RCS messaging

Rich Communication Services (RCS) is revolutionizing business messaging by enabling rich, interactive and secure customer experiences. With skyrocketing adoption and features like branded content, buttons and verified senders, RCS is reshaping engagement and driving telecom innovation.
Jun 9, 2025
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Key Takeaways from Connect (X) 2025

Connect (X) 2025 spotlighted how CSPs are implementing 5G, AI and fiber-wireless convergence. iconectiv’s TruOps Common Language plays a key role in supporting smarter, more efficient network operations through standardized data.
Jun 5, 2025
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RCS: Transforming the Telecom Ecosystem

Rich Communication Services (RCS) is reshaping telecom by making messaging central to consumer engagement and commerce. With rapid adoption, strong security and rich media support, RCS saw a 111% usage spike in 2024. It's projected to generate 18% of global business messaging revenue by 2029.
May 14, 2025
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Mission Universal Call Compliance: Helping businesses navigate TCPA regulations

In a strict regulatory landscape, outbound call compliance is critical. Mission Universal Call Compliance shows how iconectiv’s Operativ Task Force and Agent Inform help a contact center meet TCPA rules, reduce risk and improve outreach with trusted call data. Watch the mission in action!
May 12, 2025
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RCS Unveiled: Restoring Trust in Business Messaging

Rich Communication Services (RCS) is reshaping business messaging with secure, interactive features and growing adoption. With Apple and Google support, RCS boosts engagement, reduces fraud and enhances trust. Discover why it's set to be the future of consumer communication and commerce.
May 1, 2025
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Mission Tech ID: mitigate customer account fraud with digital identity solutions

Mission Tech ID highlights the iconectiv Operativ Task Force’s work to streamline verification for tech firms battling fraud. Businesses need fast KYC/KYB solutions, and Agent Inquisitive delivers a seamless digital identity tool to protect brands, customers and block imposters.
Apr 17, 2025
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The INCOMPAS Policy Summit 2025: shaping the future of digital infrastructure

The INCOMPAS Policy Summit 2025 gathered industry leaders and policymakers to tackle AI-driven data growth, energy demands, permitting reform and spectrum policy. With new FCC leadership outlining priorities, discussions focused on sustainability, infrastructure expansion and regulatory efficiency.
Apr 3, 2025
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MWC 2025: AI, APIs and collaboration drive the future of connectivity

Mobile World Congress (MWC) 2025 saw record high attendance, highlighting renewed industry momentum. Key themes included AI’s shift from theory to real-world applications, the growing role of APIs in connectivity and the importance of industry-wide cooperation in creating a secure digital future.
Mar 24, 2025
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Mission Telco BEAD Reporting: streamlining tracking, auditing of broadband funding

Ensuring transparency and efficiency in tracking BEAD grants is crucial to funding broadband expansion, not excessive administration. Mission Telco BEAD Reporting showcases how iconectiv’s Operativ Task Force helps state and local agencies streamline BEAD fund distribution, tracking and auditing.
Mar 19, 2025
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Mission Universal Routing: optimized call and text delivery with seamless connectivity

Discover how Agent Inspire optimizes telecom routing, preventing dropped calls and undelivered texts. Streamline communication, boost customer satisfaction and drive revenue with seamless, cost-effective solutions.
Jan 7, 2025

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