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Back to The Pulse

Articles

article

RCS Unveiled: Restoring Trust in Business Messaging

Rich Communication Services (RCS) is reshaping business messaging with secure, interactive features and growing adoption. With Apple and Google support, RCS boosts engagement, reduces fraud and enhances trust. Discover why it's set to be the future of consumer communication and commerce.
May 1, 2025
article

Mission Tech ID: mitigate customer account fraud with digital identity solutions

Mission Tech ID highlights the iconectiv Operativ Task Force’s work to streamline verification for tech firms battling fraud. Businesses need fast KYC/KYB solutions, and Agent Inquisitive delivers a seamless digital identity tool to protect brands, customers and block imposters.
Apr 17, 2025
article

The INCOMPAS Policy Summit 2025: shaping the future of digital infrastructure

The INCOMPAS Policy Summit 2025 gathered industry leaders and policymakers to tackle AI-driven data growth, energy demands, permitting reform and spectrum policy. With new FCC leadership outlining priorities, discussions focused on sustainability, infrastructure expansion and regulatory efficiency.
Apr 3, 2025
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MWC 2025: AI, APIs and collaboration drive the future of connectivity

Mobile World Congress (MWC) 2025 saw record high attendance, highlighting renewed industry momentum. Key themes included AI’s shift from theory to real-world applications, the growing role of APIs in connectivity and the importance of industry-wide cooperation in creating a secure digital future.
Mar 24, 2025
article

Mission Telco BEAD Reporting: streamlining tracking, auditing of broadband funding

Ensuring transparency and efficiency in tracking BEAD grants is crucial to funding broadband expansion, not excessive administration. Mission Telco BEAD Reporting showcases how iconectiv’s Operativ Task Force helps state and local agencies streamline BEAD fund distribution, tracking and auditing.
Mar 19, 2025
article

Mission Universal Routing: optimized call and text delivery with seamless connectivity

Discover how Agent Inspire optimizes telecom routing, preventing dropped calls and undelivered texts. Streamline communication, boost customer satisfaction and drive revenue with seamless, cost-effective solutions.
Jan 7, 2025
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Mission Fintech AML: ensuring compliance with anti-money laundering regulations

Financial institutions are pressured to comply with Anti-Money Laundering regulations without disrupting customer experience. The iconectiv Operativ Task Force, in Mission Fintech AML, aided a national bank by deploying call routing and digital identity solutions to ensure compliance and prevent fraud.
Dec 10, 2024
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Broadband Nation Expo 2024: it’s about internet, not fiber

The U.S. government is investing $42B to close the digital divide. While fiber is ideal, alternatives like Fixed Wireless Access (FWA) and satellite offer scalable, cost-effective solutions for rural areas. A tech-agnostic, future-proof approach is key.
Nov 25, 2024
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Mission Fintech Alerts: protect bank customers with fast fraud notifications

In today’s digital world, fast fraud alerts are essential for protecting customer accounts. See how Agent Inspire and the elite iconectiv Operativ Task Force helped a national bank enhance security with efficient fraud alert routing.
Nov 21, 2024
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Mission Cross Border Call Authentication: restore trust in international calls for the contact center industry

As global communications face growing risks, Mission Cross Border Call Authentication by iconectiv highlights efforts to secure international calls. Agent Inform helps a South American contact center authenticate calls, reducing the chance of legitimate calls being blocked.
Oct 24, 2024
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How iconectiv supports compliance with the TOTSCo mandate

Discover how iconectiv's Managed Access Gateway (MAG) helps communication providers meet Ofcom's TOTSCo mandate with enhanced compliance, efficiency, and operational support.
Oct 23, 2024
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Mission Universal ATO: addressing account takeover fraud with cutting-edge digital identity protection

With ATO fraud and global losses on the rise, Mission Universal ATO highlights the iconectiv Operativ Task Force’s efforts to combat this threat. Using digital identity technology, Agent Intuitive protects a major retailer from phone number hijacking and unauthorized access.
Oct 22, 2024

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