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Back to The Pulse

Articles

article

Mission Fintech ATO: protecting digital identities from account takeover fraud

Securing customer accounts is crucial, especially for financial institutions facing account takeover (ATO) fraud. Mission Fintech ATO showcases how the iconectiv Operativ Task Force helped a bank tackle ATO using digital identity tools and porting data to verify customer identities and stop fraud.
Oct 17, 2024
article

Mission Fintech MFA: enhance bank security and customer trust with multi-factor authentication

Mission Fintech MFA showcases the iconectiv Operativ Task Force's solution for a national bank facing customer mistrust in its password reset process due to suspicious MFA messages. Agent Intuitive finds a reliable way to reassure customers while ensuring secure authentication.
Oct 15, 2024
article

Expanding fraud mitigation in Argentina with iconectiv's porting data

Businesses can now access mobile phone porting data in Argentina thanks to a regulatory change allowing broader access beyond telecommunications. Companies like banks, insurers and contact centers can use this information to enhance fraud prevention, streamline operations and build customer trust.
Oct 14, 2024
article

Mission Fintech ID: solve the customer verification challenge with digital identity solutions

In an era where identity fraud is rampant, businesses face the challenge of verifying customer identities quickly and accurately. Mission Fintech ID explores the efforts of iconectiv's Operative Task Force to help financial institutions enhance their customer onboarding process.
Oct 10, 2024
article

Understanding Managed Access Providers (MAP) and TOTSCo in the UK broadband market

Learn how Managed Access Providers (MAP) and TOTSCo are transforming the UK broadband industry with seamless customer switching processes to meet the One Touch Switching (OTS) mandate.
Oct 9, 2024
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Mission OTS: ensure seamless compliance for UK broadband providers

Mission OTS showcases iconectiv's Operative Task Force as they assist UK broadband providers in meeting the One Touch Switch (OTS) deadline. The team simplifies the complex regulations, streamlines service switching and ensures compliance, boosting operational efficiency for providers.
Oct 8, 2024
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Mission Telco Management Lingo: maximize network investment with centralized asset management

Mission Telco Management Lingo highlights how the Operativ Task Force aids a communications service provider in streamlining fixed network asset management. With Agent Innovate’s help, the CSP reduces downtime, asset loss and maintenance costs while enhancing financial reporting.
Oct 3, 2024
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Introducing the iconectiv Operativ Task Force

In a world where trust is fragile and fraud lurks, the iconectiv Operativ Task Force works on the frontlines, solving real-world communication challenges with seamless and secure solutions. With industry expertise and problem-solving, they’ve completed impactful missions and are ready for more.
Oct 1, 2024
article

If fighting fraud seems futile, switch your stance from reactive to proactive

In the battle against fraud, the shift from reactive to proactive measures is crucial for communications service providers (CSPs). As fraudsters adapt and exploit network vulnerabilities, CSPs must close those loopholes before they’re discovered. With a proactive stance and collective action, CSPs can turn the tide.
Aug 21, 2024
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Simplified digital identity in the palm of your hand

Businesses have implemented security measures like PINS and passwords to combat online fraud, which often frustrates customers. As the preferred global digital identity method, mobile phone numbers offer a convenient and secure solution that enhances the customer experience.
Aug 13, 2024
article

WIA recap: tower companies turn focus to densification efforts

Connect (X) discussed an urgent need for a robust infrastructure to support daily data demands, emphasizing optimizing resources for universal 5G connectivity. Standards like TruOps™ Common Language data sets streamline operations for tower companies, enhancing profitability.
May 23, 2024
article

Mastering Telecom Dynamics with New LERG OnLine Tool

As telecom traffic and network complexity surge, iconectiv's TruOps™ TRA LERG™ Routing Guide and LERG OnLine Tool provide quick access to routing data. This ensures efficient call routing, prompt troubleshooting, and proactive issue prevention, resulting in reliable service and high customer satisfaction.
May 21, 2024

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