ensure legitimate calls are verified

The misuse of communication networks is a problem for network operators worldwide. Bad actors exploit communication networks to place nearly 85 billion illegal robocalls per year globally. As a result, consumers are losing trust in the authenticity of caller IDs.

As a trusted partner to the communications industry, iconectiv is working with major stakeholders and organizations all over the world to address illegal robocalling and caller ID spoofing. TruReach Certify is the best way to ensure caller ID information is authenticated and verified regardless of the country in which the call originated.

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USA’s answer to combat spoofing

How effective is TruReach Certify at stopping caller ID Spoofing? In the United States, illegal robocalls and caller ID spoofing is mitigated with the nation’s Calling Number Verification Service. The service uses TruReach Certify as the Policy Administrator function, which supports the SHAKEN (Signature-based Handling of Asserted information using toKENs) framework. As a result, legitimate calls within the U.S. can be verified through this service, so people know and trust that caller ID information is accurate.

Whether you need to deploy a nationwide framework or simply guarantee all calls terminating in jurisdictions that have implemented SHAKEN, such as the U.S., are verified upon arrival, TruReach Certify can ensure your caller ID verification solution meets industry standards, works between service providers and is accepted across borders.

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Available in these markets: Americas    APAC    EMEA 

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product resources

Brochure
Combat illegal spoofing

Learn how authentication and verification can help stop illegal robocalls and caller ID spoofing.

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Market Brief
Authenticated caller ID

Details on how TruReach Certify can blunt the impact of robocalling and Caller ID spoofing globally.

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Market Brief
Verify international calls

Learn more about restoring trust by implementing calling number verification for international calls.

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verify legitimate calls with TruReach Certify

Find out how TruReach Certify has become the market leading solution that manages the caller ID verification ecosystem and ensures that legitimate callers get their calls shown as authentic to the recipient.

 

what is SHAKEN framework?

The SHAKEN framework is a set of specifications that, when implemented, helps service providers verify caller IDs between networks to to enhance their efforts to mitigate robocalling and spoofing. It serves as a trust anchor to ensure the exchange of digital certificates is limited to authorized service providers. With this service, terminating service providers are able to recognize when caller IDs are authentic and have not been tampered with by outside parties.

The Secure Telephone Identity Governance Authority (STI-GA), which was created to manage the rollout of STIR/SHAKEN, selected iconectiv as the U.S. STI Policy Administrator (STI-PA). In this role, iconectiv applies and enforces the rules as defined by the STI-GA to operationalize the SHAKEN framework.

how TruReach Certify supports the SHAKEN framework

TruReach Certify provides secure tokens whether you need to deploy a nationwide framework or simply guarantee all calls terminating in jurisdictions that have implemented SHAKEN, such as the U.S., are verified upon arrival, TruReach Certify can ensure your caller ID verification solution meets industry standards, works between service providers and is accepted across borders.

It does this by providing secure tokens to authorize originating service providers to use cryptographic signatures for each call. This allows terminating service providers to know they are viewing accurate information about the calling party. It also allows service providers to identify the origin of the call in a manner that cannot be falsified or tampered with -- even if they have passed through many different networks. This information allows bad traffic to be stopped promptly, as opposed to merely flagged.

TruReach Certify works in the same way when SHAKEN calling number verification is required for calls that cross international borders. The same policy administration function can be used as part of a broader trust anchor that encompasses the comparable functions in other jurisdictions. By being able to operate across borders, TruReach Certify can successfully mitigate illegal robocalls giving enterprises and customers confidence that calls are verified.

Certify is part of the TruReach platform

Learn why it is the foundation of the STIR/SHAKEN solution in the U.S.