be part of the team

A professionally challenging and rewarding place to work, we believe our employee’s knowledge, skills and experience are our most valued assets. We offer a competitive and comprehensive package that includes competitive base and incentive pay; medical, dental, life insurance; disability programs; Health Savings Account (HSA) and Flexible Spending Accounts (FSA); Savings/401(k), paid time off; education assistance and training. In addition to our full-time positions, we offer internships for students through our Intern University program and internships for professionals returning to the workforce through our affiliation with the Path Forward organization.

We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The company's status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Applicants have rights under Federal Employment Laws (FMLAEEOEPPA)

accommodations for applicants with disabilities

iconectiv is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online career page due to your disability and need accommodation, you may e-mail us at recruiting@iconectiv.com. Please use "Accommodation Request" as the subject line of your email or call us at 732-699-4414.

You can use the same account on both Android and iOS devices. Most free casino apps let you play using the same account on two different platforms, so you'll save time by transferring data from one device to another. www.casinoappsonline.com most free casino apps will allow you to play in the virtual world without any hassle. This is a big plus for both players and developers. This is because you can play in many countries around the world, which means you can try out more games and find the ones you like.

Open Positions

Product Line Pricing Specialist

Bridgewater, NJ
Product Management
Job ID 2772

Responsibilities: 

We require a Pricing Specialist who will be responsible for the implementation of strategic, tactical and operational pricing initiatives across the iconectiv Information Solutions product line. The Product Line Pricing Specialist is a key position within the Product Operations team and reports to the head of Product Operations within the Information Solutions Product Management organization. This position is responsible for developing and executing the global pricing strategy for the Information Solutions business unit through collaboration with Sales, Product Management and Finance leaders. The role is responsible for continuously enhancing the pricing process to best serve customers while maintaining and increasing revenue and margin to the firm.  

 

 As the Product Line Pricing Specialist you will be expected to –

  • Develop pricing strategy across various products to position the products based on value, customer segment and competitive situation.
  • Develop and refine methodology for calculating List Price, Price Floor, Price ceiling for various products within various market segments in relation to the value. 
  • Develop Price band analysis and find ways to improve profit.
  • Develop, lead, manage the pricing process for the organization while ensuring consistency across the customer base.
  • Lead the annual Price increase process for the organization. Work with sales, management and product managers to implement the Price changes into the market.
  • Develop reports to track & monitor the pricing projects and associated activities on various product lines and market segments.
  • Develop tools for estimating cost for quotes for new products. Develop value pricing model and implement it for all new products.
  • Perform business analysis, market analysis and support managerial decision making.
  • Assist sales with pricing negotiations of new customer proposals and renewals.

Requirements:

  • Bachelor’s degree, emphasis in Business Administration, Finance, or equivalent work experience. MBA preferred.
  • Prior experience in a similar role including solid exposure to managing pricing processes and implementing pricing initiatives.
  • Strong business acumen and analytical skills.
  • Able to reason analytically, logically, and in a consistent fashion
  • Strong written and oral communication skills.
  • Highly proficient in Microsoft; Excel, Word, and PowerPoint

Program Management

US/Remote
Program Management
Job ID 2771

***Contractor arrangements may be initially considered for eventual hire in the current calendar year. ***

Responsibilities:

iconectiv is managing a series of data products and services related to national and international interconnection.  This position is for an up-and-coming individual interested in program management.  It will involve managing projects from inception to completion, across several product units, matching customer needs with iconectiv resources to achieve project profit objectives.  Responsibilities include service, project, and program management of select contracts within the iconectiv suite, delivering to small and large enterprises, government organizations, consortiums, and joint ventures. The contracts will be product deliveries and managed services arrangements that include system deployment, customer testing and integration, data center set-up, operations, help desk and payment tracking and accrual.  Required skills include strong project management practices, strong oral and written communications skills to interface with both the customer and internal stakeholders.  The candidate should be prepared to coordinate risk management processes and program reviews.  This includes contract compliance tracking, financial assessments and project schedule management.  The customer base is domestic and multinational, and the role may require domestic and international travel from time to time to manage customer expectations and project implementations.

 

The Program Manager will support the following services as directed by the Sr. Director of iconectiv Service Delivery Management. 

  • Overseeing implementation efforts of the contract or service
  • Work with existing Program Managers to coordinate program support for select contracts
  • After a period of transition, serve as customer’s single point of contact for iconectiv during the project plan period
  • With the customer, create, define and track major milestones in the project plan, including 
    1. Development of specifications – interface and work flow
    2. Procuring, installing and configuring of third party equipment and software, as needed.
    3. Acceptance test development and performance
    4. Training – end user and system operation and maintenance
    5. Post deployment customer and contract management for ongoing enhancement and maintenance and support services.
    6. Other service activities
  • Conduct and attend status meetings with customer’s project Manager at a frequency mutually agreed to by customer and iconectiv.
  • Identify and assess capabilities of potential sub-contractors or partners to perform selected project tasks such as data center functions and work with internal iconectiv staff to select and contract and manage subcontractors to ensure they meet the project plans
  • Coordinate and manage budgets, schedules and any personnel selected to work on-site to perform projects tasks 
  • Develop and execute communication plans with the customer and local partners providing status reports as required
  • Support financial reporting needs for billing operations, payment collections, revenue share and accrual reporting
  • Identifying and creating opportunities for follow-on work identifying customer needs and developing value propositions and make recommendation to iconectiv sales and account management teams
  • Report to internal management status, risks and future direction of active projects.

The role requires working on problems of diverse scope where analysis of data requires evaluation of identifiable factors.  Exercising judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.  Exhibit functional expertise, working on problems requiring ingenuity and creativity.  Usually self-initiated, where work is usually performed independently with minimal direction from manager. Typically requires 2+ years related experience with a BS or MS.

 

Requirements:

  • Excellent communications skills with customers who are not usually engineers and could include C level executives
  • Ability to manage technical, business and sensitive customer issues through clear communications, broad awareness to independently develop resolution paths and manage their execution.
  • Project management skills to organize, track, refine and execute project activities
  • Enough technical awareness to understand high-level technical terms and impacts of service and SLA terms, such as system outage, unavailability, etc. and basic system operations terms and behaviors that would result in actions affecting system service.
  • Ability to understand customer contracts and project requirements and how to develop plans to meet them
  • Problem solving skills
  • Working knowledge of Microsoft Excel, Word, PowerPoint software

 

 

Additional Skills:

  • PMI/PMP certification would be a plus, but is not required
  • Working knowledge of telecommunications, messaging, numbering and number portability a plus
  • International program management skills beneficial

NOC II Engineer

Bridgewater, NJ
Network Operations
Job ID 2770

Responsibilities:

The role of NOC II Engineer is to ensure service platform health and integrity through system, application, network, security, and database monitoring. In this position, you will play a crucial role in the Network Security Operations Center (NSOC) by being a key member of the service solution monitoring team.  In addition to monitoring, you will be required to provide support to the Customer Service and Operations Engineering teams to assist in troubleshooting service/system issues, collecting system/application/performance data, managing trouble tickets, performing notifications and escalations and system and application sanity testing. 

As a NOC II Engineer you will have the following responsibilities:

  • Must be available to work 24x7 rotating shifts including day, swing, nights, weekends, and holidays.
  • Production and Test environment application and security (SIEM) platform monitoring for alarms, performance and security issues on systems, applications, databases, and network/customer connectivity.
  • Participate in change management process planning, manage change executions, and perform system critical changes and validations real time with strict time constraints.
  • Manage application, network, security events that occur.  Create, modify, troubleshoot, and close production trouble tickets.  Routing issues to appropriate teams or vendors to be investigated and provide technical and procedural assistance wherever needed or requested.
  • Perform basic system administrator functions such as: alarm detection, correlation, and resolution; capture and review error logs, capture and analyze trace data, platform sanity testing, run performance and capacity analysis reports and provide overall system administration assistance whenever needed or requested.
  • Support platform maintenance and testing initiatives.
  • Support/Perform Project Tasks, Requirements, and other Operations deliverables, as requested.
  • Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
  • Generate and maintain operational and technical documentation to support the development and/or improvement of all Operations initiatives - M&Ps, Standard Operations Procedures, MoPs, Testing Execution Records, and Technical Administration Guides.
  • Perform assigned daily, weekly, and monthly operations maintenance duties.
  • Mandatory attendance at staff meetings and training seminars.
  • Successful completion of NOC Certification Training Curriculum
     
     

Required Qualifications:

  • Current Industry Certification – Linux+ (LPIC, CompTIA or higher)
  • Current Industry Certification – Network+ (CompTIA or higher)
  • Hands on Experience with Security Monitoring (Minimum 1-year SIEM experience required for tier 1 level investigations)
  • Bachelor’s degree or equivalent experience in technology related field.
  • Minimum of 4 years of relevant working experience.
  • Hands on production Linux/Solaris experience and system administration experience.
  • Must have previous production experience in Network or Application Service Operations Center, technical troubleshooting, customer support, monitoring systems and knowledge of ticket and incident management, resolution, and escalation processes.
  • Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment including troubleshooting browser configurations and end user issues with VPN client installation and configurations.
  • Hands on experience with RSA provisioning and connectivity troubleshooting
  • Proficiency with Microsoft Office Applications Suite and SharePoint.
  • Proficiency with Written and Oral communications and documentation.
  • Familiarity with ITIL standards, ServiceNow, Testing, Number Portability, Telecommunications and Networking is a plus.
  • Personal Attributes: Must be a Team-player; good organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
Ao escolher os jogos de cassino que você vai jogar, você deve considerar a margem da casa e a variação dos jogos. Estes números determinam a porcentagem que o cassino faz a partir de cada jogo. Conhecer estes números pode ajudá-lo a determinar o quanto você pode apostar e tornará toda a experiência mais divertida. Estes números são calculados por programadores de computador e matemáticos, e são parte integrante do negócio de um cassino. Embora Pin up casino não tenham experiência interna nesta área, eles terceirizarão o trabalho para profissionais. Os jogos de cassino variam em termos de sua porcentagem de pagamento. Alguns são bancados, o que significa que a casa tem uma participação no resultado. Alguns não são bancados, portanto a casa mantém uma certa porcentagem da aposta e mantém o resto. Outros jogos são chamados de "não-bancários" ou "progressivos" e não são afetados pela margem da casa. Estes tipos de jogos pagam uma porcentagem dos ganhos aos jogadores. Um cassino oferece jogos diferentes, dependendo do número de jogadores e da borda da casa.

NOC I Engineer

US/Remote
Operations
Job ID 2765

Responsibilities:

Your role as a NOC I Engineer is to ensure service platform health and integrity through system, application, network, security, and database monitoring. In this position, you will play a crucial role in the Network Security Operations Center (NSOC) by being a key member of the service solution monitoring team.  In addition to monitoring, you will be required to provide support to the Customer Service and Operations Engineering teams to assist in troubleshooting service/system issues, collecting system/application/performance data, managing trouble tickets, performing notifications and escalations and system and application sanity testing.

This is a work from home position that MUST be within a 50 minute commute to Richardson, Texas.

As a NOC I Engineer you will have the following responsibilities:

  • Production and Test environment application and security (SIEM) platform monitoring for alarms, performance and security issues on systems, applications, databases, and network/customer connectivity.
  • Manage alarm events and technical application issues – creating, modifying, troubleshooting, and closing trouble tickets and routing issues to appropriate teams or vendors to be investigated and provide assistance wherever needed or requested.
  • Perform assigned daily, weekly, and monthly operations maintenance duties.
  • Perform basic system administrator functions such as: alarm detection, correlation and resolution; capture and review error logs, capture and analyze trace data, platform sanity testing, run performance and capacity analysis reports and provide overall system administration assistance whenever needed or requested.
  • Support platform maintenance and testing initiatives.
  • Support/Perform Project Tasks, Requirements, and other Operations deliverables, as requested.
  • Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
  • Generate and maintain operational and technical documentation to support the development and/or improvement of all Operations initiatives - M&Ps, Standard Operations Procedures, MoPs, Testing Execution Records, and Technical Administration Guides.
  • Mandatory attendance at staff meetings and training seminars.
  • Successful completion of NOC Certification Training Curriculum.
  • Must be available to work 24x7 rotating shifts including day, swing, nights, weekends, and holidays.

 

Required Qualifications:

  • UNIX/Linux/Solaris experience and system administration knowledge.
  • Previous experience in Network or Service Operations Center, technical troubleshooting, customer support, monitoring systems and knowledge of ticket and incident management, resolution and escalation processes.
  • Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment.
  • Proficiency with Microsoft Office Applications Suite and SharePoint.
  • Proficiency with Written and Oral communications and documentation.
  • Familiarity with ITIL standards, ServiceNow, Testing, Number Portability, Telecommunications and Networking is a plus.
  • Personal Attributes: Must be a Team-player; good organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
  • Associates degree, college or equivalent experience in technology related field.
  • Minimum of 2 years of relevant working experience.

Security Engineer

Bridgewater
Network Security
Job ID 2768

Responsibilities:

Your role as the Security Engineer will include platform Security Monitoring and Analytics; overseeing and performing Security Engineering tasks and functions; and developing and maintaining application security services for lab and production environments, which support number porting services for the NPAC (Number Porting Administration Center). In addition, the candidate will be responsible for securing existing systems and applications; evaluating the security for 3rd party applications, host systems, development software, devices, and technologies for vulnerabilities; and developing requirements for related security solutions. Candidate must develop a thorough understanding of the solution (platform, application, and processes being developed and implemented) to fully meet the technical requirements of the position. 

 

In addition, you will have the following responsibilities: 

  • Provide technical leadership as a senior member of the NPAC Security Operations team 
  • Maintain highly visible “hands on” profile 
  • Design and implement a continuous process improvement program for security engineering tasks
  • Perform Security Monitoring using SIEM, HIDS and IPS
  • Perform Security Incident Response Process (SIRP) 
  • SIEM rule parsing development and testing
  • WAF Policy development, implementation, and maintenance
  • CCURE System Application Maintenance and Management
  • Maintain Security Camera and NVR (Network Video Recording) solution
  • Perform Security Threat Vulnerability evaluations and remediations
  • Collaborate with, and serve as the technical security representative to other teams as needed to include, but not limited to Operations, Product Engineering, Quality Assurance, Program Management, and Software Development 
  • Develop, enhance, and execute documented procedures for security related tasks, and ensure the overall availability of the security infrastructure 
  • Communicate with the executive team, the business clients and the implementation teams on status, experiences, lessons learned, and on-going needs

 

Skills and Qualifications:

  • Bachelor’s in Computer Science, Information Management Systems and/or Cybersecurity or significant IT and Security work experience (5+ years)
  • At least 5 years’ experience in designing, managing, or supporting data center or enterprise security systems and monitoring 
  • Security and IT certifications are a plus
  • Experience with intrusion detection and protection systems, network security, segmentation, and management – SIEM, HIDS and IPS knowledge are a plus
  • Knowledge and experience with Linux OS, Windows OS, and Scripting (Python, etc.)
  • Knowledge and experience with IT service and security operations and management 
  • Superb troubleshooting, problem determination and resolution skills required
  • Ability to translate business and regulatory security requirements into product deployment and operational processes
  • Experience designing and operating network security systems and controls for medium to large enterprises
  • Previous participation in a complete, ground-up product deployment 
  • Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines

Systems Engineer/Business Analyst, Contractor

US/Remote
Software Development
Job ID 2767

Requirements:

  • Experience engineering requirements for large-scale, distributed systems
  • Experience in Agile Development Process
  • Experience in writing User Stories
  • Experience within the telecom space
  • Experience with numbering and entity verification
  • Experience engineering requirements for highly available, fault-tolerant, real-time systems
  • Ability to interpret and translate industry and customer requirements into user stories which can be easily understood by developers and testers
  • Ability to understand and define interface specifications (HTTP(s), REST, SOAP/XML, JSON)
  • Broad scope of technical background, including such areas as databases, interface protocols, security, encryption, analytics, usability engineering
  • Ability and desire to research new technologies and provide direction to a team of developers and testers Experience with delivery and support as a system engineer and product owner in an agile environment adhering to agile best practices is required.
  • Experience in analyzing customer business process and requirement, performing gap analysis and proposing the solutions. 
  • BS/Master degree and 10+ years of experience
  • Excellent verbal, written and communication skills is required with the ability to interact with end users/customers on a regular basis

Java Software Developer/Tester, contract

US/Remote
Software Development
Job ID 2764

Responsibilities:

Work on TruNumber Routing and TruNumber Protect products to develop, implement and test server side components in J2EE based architecture including web services using best-in-class software development and testing methodologies.

Requirements: 5+ years’ as a Java developer working in Linux operating systems, with hands on knowledge of java spring framework, SOAP, and XML.

Principal of Product Innovation and Technology

Bridgewater, NJ
Product Management
Job ID 2762

Responsibilities: 

The global telecommunications landscape is constantly changing and evolving.  To remain competitive, companies must keep up the pace with market demands and be able to adapt. iconectiv is looking for a candidate who can evaluate current trends, opportunities, and threats and help steer innovative approaches to solving challenges facing the market. The core focus of this role is to drive rapid innovation, deliver products to multiple global markets with scale and efficiency, while improving the customer experience in reach and interaction to iconectiv suite of services. The ideal candidate will have a solid background in technical product management/development, hardware/software infrastructure. You will need to understand current market trends driving the telecommunications marketplace and have a good grasp of technologies.  

 

As the Product Innovation Principal you will:

  • Identify opportunities within the telecommunications industries of products and services, define products and features that are complimentary, including repositioning of existing iconectiv solutions.
  • Help evaluate and design and collaborate to build prototypes efficiently and to validate direction and roadmaps
  • Collaborate with cross-functional teams, including Sales, Marketing, Engineering, Finance, and Legal to bring ideas and eventual products to market
  • Create and manage product KPIs to measure and report on tests, releases, and results.
  • Present ideas, value, and go-to-market plans, including outlaying strategic and functional path, to stakeholders across iconectiv to gain alignment on direction and vision for new concepts
  • Develop product position and messaging that differentiates the concept, feature, or product within the market
  • Assist in the development of pricing, bundling, or channel strategies to maximize total customer value and overall revenue for product line
  • Represent iconectiv in Industry Forums, such as GSMA.

Requirements:

  • 5+ year’s years experience in technical product management / product management / product / service engineering for a high-tech company (cloud experience preferred)
  • Bachelor's Degree
  • Knowledge of current communication network technologies and its evolution
  • Understanding of scalable cloud-based architectures and technologies
  • Ability to positioning cloud architectures and technology to internal and external audiences
  • Ability to drive digital product design and marketing design
  • Collaborates well with other leaders and stakeholders, able to influence material change through the organization 
  • Demonstrated track record of launching new products, or evolving existing solutions, and executing successful GTM plans
  • Must possess excellent written communication and presentation skills and business acumen

Product Line Pricing Manager

Bridgewater, NJ
Product Management
Job ID 2761

Responsibilities: 

We require a Pricing Manager who will be responsible for the implementation of strategic, tactical and operational pricing initiatives across the iconectiv Information Solutions product line. The Product Line Pricing Manager is a key position within the Product Operations team and reports to the head of Product Operations within the Information Solutions Product Management organization. This position is responsible for developing and executing the global pricing strategy for the Information Solutions business unit through collaboration with Sales, Product Management and Finance leaders. The role is responsible for continuously enhancing the pricing process to best serve customers while maintaining and increasing revenue and margin to the firm.   As the Product Line Pricing Manager you will be expected to –

  • Develop pricing strategy across various products to position the products based on value, customer segment and competitive situation.
  • Develop and refine methodology for calculating List Price, Price Floor, Price ceiling for various products within various market segments in relation to the value. 
  • Develop Price band analysis and find ways to improve profit.
  • Develop, lead, manage the pricing process for the organization while ensuring consistency across the customer base.
  • Lead the annual Price increase process for the organization. Work with sales, management and product managers to implement the Price changes into the market.
  • Develop reports to track & monitor the pricing projects and associated activities on various product lines and market segments.
  • Develop tools for estimating cost for quotes for new products. Develop value pricing model and implement it for all new products.
  • Perform business analysis, market analysis and support managerial decision making.
  • Assist sales with pricing negotiations of new customer proposals and renewals.

Requirements:

  • Bachelor’s degree, emphasis in Business Administration, Finance, or equivalent work experience. MBA preferred.
  • Prior experience in a similar role including solid exposure to managing pricing processes and implementing pricing initiatives.
  • Strong business acumen and analytical skills.
  • Able to reason analytically, logically, and in a consistent fashion
  • Strong written and oral communication skills.
  • Highly proficient in Microsoft; Excel, Word, and PowerPoint

IT Operations Analyst I

Bridgewater, NJ
Network Operations
Job ID 2757

Responsibilities:

Your role as an IT Operations Analyst I is to ensure service platform health and integrity through system, application, network, security, and database monitoring. In this position, you will play a crucial role in the Network Security Operations Center (NSOC) by being a key member of the service solution monitoring team.  In addition to monitoring, you will be required to provide support to the Customer Service and Operations Engineering teams to assist in troubleshooting service/system issues, collecting system/application/performance data, managing trouble tickets, performing notifications and escalations and system and application sanity testing.

Responsibilities:

  • Production and Test environment application and security (SIEM) platform monitoring for alarms, performance and security issues on systems, applications, databases, and network/customer connectivity.
  • Manage alarm events and technical application issues – creating, modifying, troubleshooting, and closing trouble tickets and routing issues to appropriate teams or vendors to be investigated and provide assistance wherever needed or requested.
  • Perform assigned daily, weekly, and monthly operations maintenance duties.
  • Perform basic system administrator functions such as: alarm detection, correlation and resolution; capture and review error logs, capture and analyze trace data, platform sanity testing, run performance and capacity analysis reports and provide overall system administration assistance whenever needed or requested.
  • Support platform maintenance and testing initiatives.
  • Support/Perform Project Tasks, Requirements, and other Operations deliverables, as requested.
  • Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
  • Generate and maintain operational and technical documentation to support the development and/or improvement of all Operations initiatives - M&Ps, Standard Operations Procedures, MoPs, Testing Execution Records, and Technical Administration Guides.
  • Mandatory attendance at staff meetings and training seminars.
  • Successful completion of NOC Certification Training Curriculum.
  • Must be available to work 24x7 rotating shifts including day, swing, nights, weekends, and holidays.

 

Required Qualifications:

  • UNIX/Linux/Solaris experience and system administration knowledge.
  • Previous experience in Network or Service Operations Center, technical troubleshooting, customer support, monitoring systems and knowledge of ticket and incident management, resolution and escalation processes.
  • Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment.
  • Proficiency with Microsoft Office Applications Suite and SharePoint.
  • Proficiency with Written and Oral communications and documentation.
  • Familiarity with ITIL standards, ServiceNow, Testing, Number Portability, Telecommunications and Networking is a plus.
  • Personal Attributes: Must be a Team-player; good organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
  • Associates degree, college or equivalent experience in technology related field.
  • Minimum of 2 years of relevant working experience.

End User Computer Support

Bridgewater, NJ
Corporate IT
Job ID 2756

The EUC Desktop Support candidate must be effective at working with business partners who are/have experienced less than ideal circumstances during the course of their day interacting with technology.  Must be able to flourish in a high stress environment.  Candidate will be willing to be the face of the IT department and work with those inside and outside the department in a clear, convincing, and organized manner.  Must be able to handle each situation in a manner which is appropriate to the business partner while recognizing and catering to their varied expectations independent of the situation.  Candidate must be able to take clear and concise notes of issues and present them in a manner that varied teams will be able to understand. Must be able to demonstrate considerable knowledge of computer systems and techniques. Individuals will also perform technical work providing support for the operation of computer systems, operating systems, hardware configurations and network connections. The incumbent in this position is expected to perform assignments with a high degree of independent action and may provide some instruction or assistance to entry level technicians. 

 

Responsibilities of position include working under direct supervision.

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Identify complex problems and review related information to develop and evaluate options and implement solutions. 
  • Manage time efficiently.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs

 

Required Qualifications: 

  • May require an associate's degree or its equivalent. Requires at least 3 to 5 years of experience in the field or in a related area.
  • A+ PC Technician, CompTIA Certified (Preferred)
  • Experience with Operating Systems upgrades on laptops
  • Manage RSA Token
  • Manage cooperate Mobile Phones with different vendors.
  • Experience with Jamf, Microsoft Intune, MDM, etc. preferred.
  • Experience with installing Microsoft O365 and other desktop software on Windows laptops
  • Experience with troubleshooting issues with Microsoft products like Outlook, Office 365 etc.
  • Active Directory, Azure and laptop imaging MDT experience preferred
  • Strong inter-personal skills and ability to troubleshoot common issues on user laptops related to software upgrades, installs etc.

Additional Skills: 

  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of complicated tasks.
  • Works under general supervision.
  • A certain degree of creativity and latitude is required

Usability Engineer

US/Remote
Software Development
Job ID 2742

Responsibilities:

6 month contract with possibility of extension

Seeking experienced Usability Engineer  to design and develop wireframes for a new a Mobile Application. The goal is to have an experienced UE develop the wireframes, which will be shared internally and with customers to gather feedback, and continually refine the wireframes prior to the start of development.

 Requirements:

• B.E degree in Computer Science, Electronics or Electrical Engineering in technology and or equivalent work experience 

• 3 to 5 years of design and development experience with mobile applications 

• Telecommunications experience

• US Citizenship required

Network Data Imaging Analyst contract

US/Remote
Software Development
Job ID 2754

Responsibilities:
Network Data Imaging Analyst with responsibility to research and collect communications equipment images which will be used to enhance our product for external customer usage. The candidate will have a high degree of personal motivation and a strong personal work ethic encompassing eagerness to perform technical research of communications equipment.

Key Areas of Responsibility:
To research and collect images of communications equipment, which will be incorporated into our online Common Language product. This will require an appreciation of the major components of communications network equipment (e.g., plug ins; plug ons) such that the appropriate images are captured and cataloged.

Required Skills:

  • 3-5 years of research and data analysis experience.
  • Bachelor’s degree in Information Technology and Informatics, or Electrical Engineering, or equivalent.
  • Candidate should have an understanding of communications network equipment.
  • Strong inter-personal skills are required for working with team.
  • Highly motivated team player.
  • Exhibits relentless attention to detail.
  • Self-starter that has the ability to work with minimal oversight. 
  • US Citizenship
      

Additional Skills:

 

  • Experience with communications service providers networks and/or Common Language Information Services is a plus.
  • Experience within the Telecommunications industry.

Information Security, Vulnerability Analyst

US/Remote
Network Security
Job ID 2752

Responsibilities:

The Information Security, Vulnerability Management lead will be responsible for maintaining a fully mature enterprise-wide Vulnerability, Penetration Testing, Incident Response and Cyber Event Management program.  This role is challenged with the responsibility of identifying, triaging, filtering, and documenting vulnerabilities and threats across the enterprise and working with business unit partners to harmoniously resolve security matters.  In addition, this role will be responsible for the continued production, support, implementation, and tracking of vulnerability management, penetration testing activity, and logging and event management workflows.  The chosen candidate for this role will also be tasked with responding, if necessary, to events/incidents on a 24x7 basis.  This position will also have operational responsibility in the disciplines of incident response while advancing the program development of key risk and performance indicators in support of compliance metric tracking and reporting procedures.

 

Some essential functions of the role include, but are not limited to the following:
 - Work with sensitive and confidential information while maintaining the highest level of confidentiality, professionalism, and ethics

- Strategic technical lead who will oversee the vision, roadmap, trade-offs and delivery across the company by balancing security with simplification

- Operate as trusted advisor on information security domain specific technology, platforms, helping shape use cases and implementation in a clear and consistent manner

- Build awareness, increase knowledge of the team and drive adoption of modern technologies, sharing customer benefits to gain buy-in

- Effectively communicates with and influences stakeholders across the company at all levels of the organization

- Ensuring consistent evaluation of scan results identifying immediate threats, assessment of risk and corrective action for a large volume of assets using an established information security assessment methodology

- Monitors and utilizes security toolsets to identify suspicious and malicious activities and inadequate security practices across the network (e.g., analyze network traffic, vulnerability scans, identification of computer viruses, unauthorized user activity)

- Proficiency working with both internal and external partners to calibrate security toolsets while documenting security processes, procedures, and findings

- Triage and filter scan results of web application, database, network and system security assessments to identify, research and eliminate false positives and other redundancies to ensure reporting of only relevant threats and risks to the enterprise

- Employ use of automated tools or manual assessment techniques to determine validity of findings and emerging threat vectors

- Identify anomalies or patterns in vulnerability scan, penetration test, and logging and event management results that may indicate pre-incident indicators, ineffective processes, procedures, standards and recommend and communicate findings, both in written reports and in presentation format, to the Information Security Team and business unit partners

- Demonstrate to asset owners a proof of concept in validating exploitability of vulnerability and explain the threat in a manner in which all levels of the corporation can understand

- Assist with incident response and potential breach activities, as needed

- Review security advisories, assess risk, relevance, priority and communicate findings to clients

- Understand and communicate attack chains to management and other stakeholders

- Develop Dashboards and reporting that highlight the effectiveness of risk mitigation over time

- Deep Understanding of cloud attacks methods and threats and being able to effectively highlight risk to the development and Information Security teams

- Manage and grow the team and services of Threat and Vulnerability Management team

- Other security-related projects that may be assigned according to skills

 Required Qualifications:

Candidates for this role must have direct experience with the following:

- Strong ethics and understanding of ethics in business and information security

- B.S. Degree with a minimum of 6+ years of experience in the Information Security discipline supporting an enterprise vulnerability management program

- Knowledge of industry standard scoring models such as CVSS, CCSS

- Proficient in analyzing and validating scan results, knowledge of OWASP Top 10 and SANS Top 25 and how to effectively remediate vulnerabilities associated with each

- Working knowledge of Information Security Testing and Assessment security tools (e.g., Nessus, Qualys, Nexpose-Rapid 7, Metasploit, Web Inspect, AppDetective, nmap, Kali Linux, amongst others)

- Working knowledge of federal security regulations, standards and processes including FIPS, NIST, FISMA and FedRAMP

- Excellent communication, collaboration, and strong project management skills 

- The ability to obtain a government clearance

                                                                                                                               

Additional Skills:

- Experience in incident response procedures and investigations

- Experience with vulnerability, malware, penetration and web application vulnerability scanning tools

- Writing and developing clear and easily understood reports, metrics, scan schedules

- Ability to work collaboratively and across all business units and levels of the organization

- Ability to track and manage large data sets; identified vulnerabilities and action items to a state of documented resolution

Director of Networking

Bridgewater, NJ
Corporate IT
Job ID 2749

Responsibilities

  • Lead a team that supports the iconectiv domestic and international office and production networks.
  • Design, test, implement and monitor data communications systems.
  • Hands-on from design to implementation and operations.            
  • Develop test plans, implementation plans, and project timelines for various projects.
  • Manage vendors.
  • Maintain a strong working relationship with development and security teams.
  • Write functional requirements/specifications documents.
  • Perform network troubleshooting to diagnose problems.
  • Upgrade network hardware and software components as required. 
  • On call rotation.

 Required Qualifications:

  • Strong hands-on Cisco ACI required.
  • Experience with F5, AWS, Palo Alto and SD-WAN a plus
  • Strong hands-on experience in the areas of network requirements analysis, architecture, penetration testing, operations, security, and       maintenance.
  • Experience in the following areas: WAN, LAN, Switching, and IP addressing, Routing Protocols, Firewalls, WAF, Load Balancing, and network/data security.
  • Advanced understanding of operating systems and environments.
  • Advanced understanding in wireless infrastructure, wireless authentication, and wireless security.
  • Computer Science or Engineering B.S. Degree (MS preferred) required.  
  • At least 10 years of Networking experience.
  • US Citizenship

NOC I Engineer

Bridgewater, NJ
Network Operations
Job ID 2746

Responsibilities:

Your role as a NOC I Engineer is to ensure service platform health and integrity through system, application, network, security, and database monitoring. In this position, you will play a crucial role in the Network Security Operations Center (NSOC) by being a key member of the service solution monitoring team.  In addition to monitoring, you will be required to provide support to the Customer Service and Operations Engineering teams to assist in troubleshooting service/system issues, collecting system/application/performance data, managing trouble tickets, performing notifications and escalations and system and application sanity testing.

As a NOC I Engineer you will have the following responsibilities:

  • Production and Test environment application and security (SIEM) platform monitoring for alarms, performance and security issues on systems, applications, databases, and network/customer connectivity.
  • Manage alarm events and technical application issues – creating, modifying, troubleshooting, and closing trouble tickets and routing issues to appropriate teams or vendors to be investigated and provide assistance wherever needed or requested.
  • Perform assigned daily, weekly, and monthly operations maintenance duties.
  • Perform basic system administrator functions such as: alarm detection, correlation and resolution; capture and review error logs, capture and analyze trace data, platform sanity testing, run performance and capacity analysis reports and provide overall system administration assistance whenever needed or requested.
  • Support platform maintenance and testing initiatives.
  • Support/Perform Project Tasks, Requirements, and other Operations deliverables, as requested.
  • Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
  • Generate and maintain operational and technical documentation to support the development and/or improvement of all Operations initiatives - M&Ps, Standard Operations Procedures, MoPs, Testing Execution Records, and Technical Administration Guides.
  • Mandatory attendance at staff meetings and training seminars.
  • Successful completion of NOC Certification Training Curriculum.
  • Must be available to work 24x7 rotating shifts including day, swing, nights, weekends, and holidays.

 

Required Qualifications:

  • UNIX/Linux/Solaris experience and system administration knowledge.
  • Previous experience in Network or Service Operations Center, technical troubleshooting, customer support, monitoring systems and knowledge of ticket and incident management, resolution and escalation processes.
  • Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment.
  • Proficiency with Microsoft Office Applications Suite and SharePoint.
  • Proficiency with Written and Oral communications and documentation.
  • Familiarity with ITIL standards, ServiceNow, Testing, Number Portability, Telecommunications and Networking is a plus.
  • Personal Attributes: Must be a Team-player; good organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
  • Associates degree, college or equivalent experience in technology related field.
  • Minimum of 2 years of relevant working experience.

Operations Engineer

Bridgewater, NJ
Operations
Job ID 2740

Responsibilities:

This Operations Engineer position will be responsible for operational and customer care responsibilities towards messaging products within iconectiv and will be contributing to the completion of all operational tasks under the general direction of the manager. Able to handle moderately complex issues related to messaging platform independently. Has full hands on experience in messaging related products, has extensive knowledge of SQL Servers and my SQL databases and has hands on experience working with applications, monitoring information systems, virtualization,  networking knowledge to troubleshoot and  able to do product operations and scripting. Ensures the effective monitoring of the products and responses to hardware, database, software, and network problems.  Will actively participate on to advance assigned projects from concept, design, development, through launch to market. We are looking for someone that can be a team player and has strong problem-solving, good hands on technical skills and communication skills. This individual will be responsible for the health and welfare of our primary MS SQL, reporting databases. This individual will direct the ongoing vision for our production database technologies and manage the database operations for a high availability transaction processing system.

 

The Operations Engineer shall also schedule and direct activities to resolve software problems related to products in a timely and accurate fashion:

•      Administration of databases, including backup strategy management, account management, and file maintenance Implementation of highly-available database systems with tools such as clustering, replication, log shipping, and database mirroring and  create and run reports.

  • Creation and delivery of ad-hoc reports to internal and external customers. Ability to troubleshoot database-related and application related systems problems, including performance, exceptions, and other business logic failures related to the data structure capacity
  • Work on deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.

•      Experience in complex troubleshooting and resolve critical or escalated technical issues

•      Tests, configures and troubleshoot operational and network issues.

  • Ability to write simple to complicated SQL Queries and has familiarity and able to create and run reports.
  • Has familiarity using Wireshark and other protocol analyzers

•       Participates actively in on-call rotations to support customers, which may include occasional after hours, weekends and national holiday shift work.

•      Takes part in the development of processes and creates documentations, troubleshooting guide for new areas of work or knowledge.

• Have hands on knowledge of Linux/Unix operations system and Databases.        

 

Requirements:

• B.E degree in Computer Science, Electronics or Electrical Engineering in technology and or equivalent work experience

• High proficiency in SQL (SQL Server, Oracle/MySql databases), Python, shell scripting is a must, Java knowledge is desirable. 

• 5+ years of working in Technical operations, experience is a must

• Monitoring experience in Nagios, Zenoss, Solarwinds or similar is desired.

• Having  hands on experience in configuration management skills to automate repetitive tasks

• Excellent phone and verbal, writing communication skills.  Good communication skills is a must to handle international customers, technical and non-technical staff.

• Excellent work ethics and customer focus

• Initiative, critical thinking and good follow through are key characteristics

• Any experience with Service Now or Jira or similar ticketing system is a plus

Additional Skills:

•  Experience with AWS is desired.• Working knowledge using Elastic search, Kibaana and similar big data platforms is a big plus.

• Fundamental understanding of Internet networking protocols: SMPP, TCP/IP, TLS, DNS, HTTP, SMTP and SOAP protocol is a plus.

• Ops Automation tools (Ansible, Puppet, Chef, etc.): 1 year

• Linux client side and server side technologies: 1 year

IT Security, Application & System Testing Analyst

US/Remote
Job ID 2730

Responsibilities:

The Information Security, Application and System Testing Analyst will be responsible for maintaining a fully mature enterprise-wide IT Application and System Security Testing program. This role is challenged with the responsibility of identifying and safeguarding applications, systems, and emerging technologies while applying information security best practices. In addition, this role will be responsible for enhancing a robust cyber security Software Development Lifecycle (SDLC). This position will also have operational responsibility in the disciplines of: vulnerability management; incident response; malware analysis; audit and compliance schedules; security best practices to large database and high-transaction software systems in the Telecommunications space; advancing the program development of key risk and performance indicators with documented metrics.

Some essential functions of the role include, but are not limited to the following:

  • Work with sensitive and confidential information while maintaining the highest level of confidentiality, professionalism, and ethics
  • Maintain documented procedures and follow industry best practices for conducting application, system, and malware testing
  • Contribute to helping others learn industry security tradecraft
  • Perform application and system vulnerability assessments across the enterprise
  • Monitor overall IT Security Operations effectiveness
  • Assist with incident response and potential breach activities, on a 24x7 schedule, if necessary
  • Perform code reviews across a variety of programming languages and business units
  • Performing assessments of System Development Life Cycle (SDLC) processes
  • Developing test scripts and procedures to support the program’s tactical and strategic initiatives
  • Other security-related projects that may be assigned according to skills

Required Qualifications:

Candidates for this role must have direct experience with the following:

  • Minimum of 2+ years work experience in application security
  • Minimum education requirement of B.S. degree in Computer Science or equivalent work experience
  • -Strong ethics and understanding of ethics in business and information security
  • Experience performing code reviews
  • Experience in or strong understanding of software development / writing coding
  • Experience remediating vulnerabilities with business partners
  • Knowledge of OWASP tools and methodologies
  • Understanding of Java, C# and other web programming languages 
  • Understanding of scripting languages such as: Python, Go, AngularJS
  • Knowledge of secure system configurations for both Windows and Linux platforms 
  • Knowledge of how to secure and configure Webserver Technologies such as Apache, IIS, Tomcat etc. 
  • Ability to complete tasks and deliver professionally written and oral reports to clients at all levels of the organization
  • Possess current security certifications (e.g., CSSLP, CASS, OSWE)
  • Participate and contribute to enterprise security breach response activities; 24x7 schedule, if necessary
  • Collaborate with both internal and external partners to develop and update Security Operations standards, procedures, guidelines, and best practices
  • Developing and reporting of key information, metrics, security performance, and driving enterprise processes
  • Excellent communication, collaboration, and strong project management skills 
  • The ability to obtain a government clearance

Additional Skills:

  • Experience working with malware and applying reverse engineering techniques
  • Experience with web application vulnerability scanning tools (e.g., IBM AppScan, HP WebInspect, Acunetix, Burp Suite Pro, amongst others)
  • Experience with creating scripts (e.g., PowerShell, Pearl, Python, Go)
  • Experience with application and system analysis tools (e.g., HP Fortify, Checkmarx, BlackDuck)
  • Experience with high level programming languages (e.g., Java, C, C++, .NET (C#, VB)) 
  • Experience with web application development (e.g., ASP.NET, ASP, PHP, J2EE, JSP)
  • Understanding of container and automation technologies such as Jenkins, Puppet, Chef, Docker, Kubernetes etc. 

Financial Analyst

Bridgewater, NJ
Finance
Job ID 2629

Responsibilities:
The candidate will be a key member of financial planning and analysis team supporting product line management. Responsibilities include leading the annual budgeting process, creating monthly forecasts, identifying variances and implementing corrective action as necessary. The role will be responsible for identifying process improvements, and implementing the methodologies that drive positive change. This position will require the ability to interact with all levels of the organization and deliver presentations to the management team. The candidate must be comfortable operating independently in a fast paced environment and must have strong analytical and financial system competencies.
•Drive and cultivate collaborative relationships with Product Management to facilitate an understanding of key business drivers of the financial results.
•Evaluate product performance to ensure consistency with short-term and long range goals.
•Coordinate and provide high quality budget and forecasts including variance analysis.
•Drive the communication and development of key performance indicators
•Monitor, track, and proactively report business performance, identifying issues, opportunities and challenges.

Required Skills:
•Bachelor’s degree in Accounting or Finance, MBA or CPA preferred.
•1 - 3 years of accounting and business finance experience, including budgeting, forecasting, financial modeling, and auditing
•Strong organizational skills, capacity to quickly identify problems and structure solutions, and to plan and prioritize multiple projects, while maintaining high quality and meeting or exceeding deadlines.
•Strong commercial sense, with the ability to link operational performance to financial results. This includes generating alternatives that drive positive change.
•Highly effective written, verbal, and presentation communication skills.
•Strong ability to articulate complicated financial information across levels, functions and geographic regions and cultures.
•Proven ability to work across organizations, influencing change and delivering results.
•Advanced PowerPoint and Excel skills including multi-level charting, scenario development, pivot tables, lookups and macros