be part of the team
A professionally challenging and rewarding place to work, we believe our employee’s knowledge, skills and experience are our most valued assets. We offer a competitive and comprehensive package that includes competitive base and incentive pay; medical, dental, life insurance; disability programs; Health Savings Account (HSA) and Flexible Spending Accounts (FSA); Savings/401(k), paid time off; education assistance and training. In addition to our full-time positions, we offer internships for students through our Intern University program and internships for professionals returning to the workforce through our affiliation with the Path Forward organization.
Learn more about life at iconectiv.
We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The company's status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Applicants have rights under Federal Employment Laws (FMLA, EEO, EPPA)
accommodations for applicants with disabilities
iconectiv is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online career page due to your disability and need accommodation, you may e-mail us at recruiting@iconectiv.com. Please use "Accommodation Request" as the subject line of your email or call us at +1 732-699-4414.
Beware of scams tied to potential career opportunities. If you received an unexpected link, email, text or social media communication from iconectiv, please be wary when providing personal information and take a moment to confirm the relevant information directly with iconectiv. Contact careers@iconectiv.com for assistance.
Open Positions
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Product Owner
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Responsibilities:
iconectiv provides a number intelligience for communication providers to assist them in mitigating fraud . We are striving to be the messaging powerhouse of the industry by offering a broad range of competitive messaging offers, forming a strong partner ecosystem and being the partner of choice for regulatory agencies around the world.
We are looking for a Product owner who will support direction for the communications numbering strategy. This exciting role is responsible for the development of a product vision, user personas, the articulation of the value proposition and the assessment of competitiveness and health of the product. As a member of the team, the successful candidate will need to demonstrate ability to innovate, collaborate, be result oriented and a problem-solver in a fast-paced organization.
- As a Product Owner you will work closely with the development team to define detailed requirements for each sprint or development cycle.
- Maintain and prioritize the product backlog, which contains a list of all the tasks, user stories, and features that need to be developed. This backlog is based on input on Initiatives and Epics from the Product Manager and other stakeholders.
- Interact daily with the with the development team and provide real-time clarifications and guidance during the development process. Responsible for being the go-to person for the team regarding the product details.
- Ability to adapt the product's priorities and requirements during development based on feedback and changing circumstances. Ensure that the team is working on the most valuable tasks for the current sprint.
- Act as a proxy for the customer, representing their interests and needs within the development team. Make decisions that align with the customer's perspective.
Requirements:
- 4+ years in software as a service with demonstrated experience in market driven new product initiatives with business cases; plus driving to success criteria in accordance with a “agile process” for providing software products and solutions.
- 4+ years industry experience with communications fraud detection and voice/text routing technologies such as least cost routing is desirable.
- Strong business development skills and prior success partnering with data providers for voice and text routing.
- Must possess excellent written communication and presentation skills and business acumen.
- The ability to travel up to 25% or as required by this position is a must.
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Senior Security Engineer
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Responsibilities:
The Security Engineer role includes platform Security Monitoring and Analytics; overseeing and performing Security Engineering tasks and functions; and developing and maintaining application security services for lab and production environments, supporting number porting services for the NPAC (Number Porting Administration Center). In addition, the candidate will be responsible for securing existing systems and applications; evaluating the security for 3rd party applications, host systems, development software, devices, and technologies for vulnerabilities; and developing requirements for related security solutions. Candidate must develop a thorough understanding of the solution (platform, application, and processes being developed and implemented) to fully meet the technical requirements of the position.
Some essential functions of the role include, but are not limited to the following:
- Must be available to support changes and maintenance windows, as needed and required (off-hours).
- Must be available to work in the Security 24 x 7 On-Call rotation and initiate escalation procedures to counteract potential threats/vulnerabilities.
- Assist with incident response and potential breach activities, on a 24x7 schedule, if necessary.
- Conduct security assessments to identify vulnerabilities in existing systems.
- Design and implement security measures to protect against potential threats.
- Develop, implement, and manage security policies and procedures.
- Test, evaluate, deploy, and configure security products and solutions.
- Administer and support security platform components including: SIEM, HIDS, NIDS, FW, WAF, etc.
- Create and update SIRP response plans and lead incident response teams.
- Monitor system, network, and application activity for signs of unauthorized access or malicious activity.
- Perform security audits and risk assessments.
- Bachelor’s degree in computer science, computer engineering, or similar technical discipline or 6+ years of equivalent work experience.
- Work remote in commutable distance to Bridgewater, NJ or Dallas TX
- US Citizenship required
General Skills and Qualifications:
- Information security engineering subject matter expert.
- Strong analytical and problem-solving abilities.
- Effective communication and collaboration skills to work with cross-functional teams.
- Analyze threats and attacks reported from multiple sources both internal and external.
- Knowledge of operating systems, virtualization, and database platforms.
- Operating systems: Enterprise Linux, Solaris, Windows.
- Virtualization: VMware, LDOMs, OVM.
- Scripting and /or development ability to integrate, enhance, or customize existing security tools.
- Oracle Database, security auditing and logging.
- Knowledge of network devices, security solutions, and technologies.
- Network, System, and Application event reporting and logging.
- Understanding configuration policy changes for router, switch, firewall, load balancing, updates, upgrades, and lifecycle management.
- Expertise in configuring and managing firewalls, intrusion detection systems, and other security devices.
- ACL creation, update, and review.
- SIEM, event log processing, correlation, alarming, and reporting.
- WAF policy development and tuning.
- NIDS policy development and tuning.
- Endpoint monitoring and controls, FIM, HIDS, EDR.
- Application security review and assessments.
- Experience with vulnerability assessment and penetration testing.
- Vulnerability scanning, scan development and tuning, review and reporting, develop and support remediation plans.
- Manage penetration test engagements, review findings, and manage remediation efforts.
- Knowledge of security frameworks and industry best practices.
Additional Skills:- Knowledge and/or experience with the following security applications are a plus – Wazhu, QRadar, Fortinet, CrowdStrike, QLIK, RedSeal, and Tenable Security Center/Nessus.
- Security Industry certification(s) preferred
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Product Manager
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Responsibilities:
iconectiv provides a number intelligience for communication providers to assit them in mitigating fraud . We are striving to be the messaging powerhouse of the Industry by offering a broad range of competitive messaging offers, forming a strong partner ecosystem and being the partner of choice for regulatory agencies around the world.
We are looking for a Product Managerand Product owner who will provide direction for the communications numbering strategy. This exciting role is responsible for the development of a product vision, user personas, the articulation of the value proposition and the assessment of competitiveness and health of the product.
This position reports to the Director of Identity and Trust and is a member of the Product Team. As a member of the team, the successful candidate will need to demonstrate ability to innovate, collaborate, be result oriented and a problem-solver in a fast-paced organization.
- Work collaboratively with partners in Sales, R&D and PLM to develop marketing and messaging strategies and strategic roadmap plans.
- Analyze market and competitive conditions, laying out a vision that is differentiated and delivers outstanding value based on customer demands.
- Clearly articulate portfolio strategies and business value to the entire organization so the intent behind new product categories is clear.
- Engage with Sales, Customer Units and Customers to educate on portfolio vision and strategies and the value proposition of the message portfolio.
- Identify and develop compelling ideas for the portfolio’s future development that can be articulated and rationalized with proof points to the organization.
- Run or participate in cross-functional and cross business line strategy projects.
- Coordinate definition, alignment, approval and tracking of the Objectives and Key Result framework that guides all Portfolio and Product Management activities.
Requirements:
- 4+ years in software as a service with demonstrated experience in market driven new product initiatives with business cases; plus driving to success criteria in accordance with a “agile process” for providing software products and solutions.
- 4+ years industry experience with communications fraud detection and voice/text routing technologies such as least cost routing is desirable.
- Strong business development skills and prior success partnering with data providers for voice and text routing.
- Must possess excellent written communication and presentation skills and business acumen.
- The ability to travel up to 25% or as required by this position is a must.
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Program Manager
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Responsibilities:
iconectiv is managing a series of data products and services related to national and international interconnection. This position is for an up-and-coming individual interested in program management. It will involve managing projects from inception to completion, across several product units, matching customer needs with iconectiv resources to achieve project profit objectives. Responsibilities include service delivery and program management of select contracts within the iconectiv suite, delivering to small and large enterprises, government organizations, consortiums, and joint ventures. The contracts will be product deliveries and managed services arrangements that include system deployment, customer testing and integration, data center set-up, operations, help desk and payment tracking and accrual. Required skills include strong project management practices, strong oral and written communications skills to interface with both the customer and internal stakeholders. The candidate should be prepared to coordinate risk management processes and program reviews. This includes contract compliance tracking, financial assessments, and schedule management. The customer base is domestic and multinational, and the role may require domestic and international travel from time to time.
The Program Manager will support the following services:
- Overseeing implementation efforts of the contract or service
- Work with existing Program Managers to coordinate program support for select contracts.
- After a period of transition, serve as customer’s single point of contact for iconectiv during the project plan period.
- With the customer, create, define, and track major milestones in the project plan, including:
- Development of specifications – interface and work flow
- Acceptance test development and performance
- Training – end user and system operation and maintenance
- Post deployment customer and contract management for ongoing enhancement and maintenance and support services.
- Other service activities
- Conduct and attend status meetings with customer at a frequency mutually agreed to by customer and iconectiv.
- Work with internal iconectiv staff to select and contract and manage subcontractors to ensure they meet the project plans.
- Coordinate and manage budgets, schedules and any personnel selected to work on-site to perform projects tasks.
- Develop and execute communication plans with the customer and local partners providing status reports as required.
- Support financial reporting needs for billing operations, payment collections, revenue share and accrual reporting.
- Identifying and creating opportunities for follow-on work identifying customer needs and make recommendations to iconectiv sales and account management teams.
- Report to internal management status, risks, and future direction of active projects.
- Typically requires 4+ years related experience with a BS or MS.
The role requires working on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercising judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Exhibit functional expertise, working on problems requiring ingenuity and creativity. Usually self-initiated, where work is usually performed independently with minimal direction from manager.
Requirements:
- Excellent communications skills with customers who are not usually engineers and could include C level executives.
- Ability to manage technical, business, and sensitive customer issues through clear communications, broad awareness to independently develop resolution paths and manage their execution.
- Project management skills to organize, track, refine and execute various activities.
- Enough technical awareness to understand high-level technical terms and impacts of service and SLA terms, such as system outage, unavailability, etc. and basic system operations terms and behaviors that would result in actions affecting system service.
- Ability to understand customer contracts and project requirements and how to develop plans to meet them.
- Critical thinking skills.
- Working knowledge of Microsoft Excel, Word, PowerPoint software
Additional Skills:
- PMI/PMP certification would be a plus but is not required.
- Working knowledge of telecommunications, messaging, numbering, and number portability is a plus.
- International program management skills beneficial
**Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person
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Senior System Engineer
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Responsibilities:
iconectiv is managing a series of data products and services related to national and international interconnection. The Senior System Engineer will organize and lead efforts to produce business and detailed system requirements for complex software solutions and act as the technical product owner to support Number Management sand Registry services globally. This will require the SE to design an overall solution and develop detailed functional requirements addressing the business processes, flows, and interface specifications. Enhancements are required based on regulator mandates, customer interactions, and marketability improvements.
The Senior System Engineer will support the following functions as directed by the Sr. Director of Systems Engineering and Solution Architecture.
- Interpret and convert business requirements and customer feedback into solution designs and detailed functional requirements (conveyed in the form of user stories) for consumption by the development team.
- Guide the software development, testing and verification of requirements through laboratory work as needed.
- Collaborate with cross-functional business and technical teams (including system engineers, developers, and testers) and key customer stakeholders to create highly effective, usable, intuitive, and consistent user interfaces.
- Create mockups, prototypes, proof of concepts, etc. during the development cycle for new features and capabilities.
- Function as the user advocate during the development process and offer suggestions from a user-centered perspective.
- Participate in demos and support the QA testing efforts to ensure the user experience requirements are fulfilled.
Requirements:
- Experience in writing engineering requirements for large-scale, highly available, fault-tolerant, real-time, and distributed systems
- Several years of experience in areas like systems engineering, integration, systems architecture, or information security.
- Ability to interpret and translate industry and customer business processes and requirements into detailed technical requirements, performing gap analysis and proposing solutions which can be easily understood by developers and testers.
- Ability to understand and define common architectural styles for APIs (REST/JSON/YAML, SOAP/XML, Webhooks, etc.)
- Broad scope of technical background, including such areas as databases, interface protocols, security, encryption, analytics
- Ability and desire to research modern technologies and provide direction to a team of developers and testers.
- Experience with delivery and support as a system engineer and product owner in an agile environment adhering to agile best practices is required.
- Excellent verbal, written and communication skills is required with the ability to interact with end users/customers on a regular basis.
- Strong time management skills with a history of meeting commitments are required.
- B.S. in Computer Science discipline with 8+ years of experience or equivalent working experience
- U.S. Citizenship required
- **Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person
Additional Skills:
- Experience in designing billing modules and automated interfaces with ERP systems would be a plus but is not required.
- Experience with usability engineering is desired but is not required.
- Telecommunication IT requirement process experience is desired.
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Senior Network Engineer
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Responsibilities:
The Senior Network Engineer role is responsible for the implementation, planning, and coordination of network and security systems and software that protects the technological infrastructure for the NPAC (Number Portability Administration Center). In this capacity, the Senior Network Engineer builds and maintains the daily operations of computer networks for Lab and Production at our Primary and Alternate data centers.This position has the following responsibilities:
Must be available to support the needs of the business 24 x 7 via on-call team rotation
Must work within a in commutable distance to Bridgewater, NJ or Dallas TX
- Support local data centers on-site and remotely to manage and maintain lab and production network equipment. This includes performing work physically in the data center when on-site hands are required.
- Design, build, implement and test, green field lab and production network solutions.
- Design, implement and test network expansions and changes.
- Deploy, install, and configure hardware such as firewalls, switches, routers, load balancers, IPS, network monitoring systems and other network security related products.
- Develop project proposals, designs, implementation plans including timelines and cost projections for various network initiatives.
- Write functional requirements/specifications documents for network projects and initiatives.
- Perform network maintenance activities - upgrade network hardware, IOS upgrades and network routing configuration implementations and modifications, as required.
- Review and develop MoPs (Method of Procedures) for network change management implementations in lab and production environments.
- Develop and maintain Network ODR (Operations Design Requirement) documents for network data configuration record keeping and archives.
- Perform network troubleshooting to isolate, diagnose and resolve common and complex network problems.
- Develop and implement network acceptance test plans for new network builds.
- Perform network modeling, analysis, and planning.
- Be able to advise and present technology related issues and trends to management.
- Knowledge share, direct and guide junior members of the team.
Required Qualifications:
- Must have Fortinet Certified Professional - Network Security Certification
- Expertise in Fortinet FortiGate, FortiSwitch network gear and FortiManager, FortiAnalyzer and FortiAuthenticator. .
- BS or MS in Network Engineering and Administration or related technology field.
- Minimum 7 years of IT Network experience.
- Strong experience in the areas of Network requirements analysis, architecture, engineering, operations, and maintenance.
- Experience with Cisco router, ASA, and switching (Catalyst, Nexus) systems, F5 load balancing and network monitoring tools is a plus.
- Expertise in the following areas: WAN, LAN, Switching, and IP addressing, Routing Protocols, Firewalls, IPSec VPN tunnels and network/data security.
- Expertise with SNMP – and NetFlow-based network monitoring and management
- Expertise with infrastructure cabling and premise guideline specifications
- Experience with various operating systems and environments (Windows, Linux, Solaris).
- Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
- Proficiency with Microsoft Office Applications Suite and SharePoint.
- Ability to communicate with all levels of management.
- Personal Attributes: Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
- Familiarity with ITIL standards, Number Portability, Telecommunications is a plus.
- Bachelor’s degree in computer science, computer engineering, or similar technical discipline or 6+ years of equivalent work experience.
- Must be able to go into the facility as needed
- Work remote in commutable distance to Bridgewater, NJ or Dallas TX
- US Citizenship only required
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Full Stack Front -End Developer
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Responsibilities:
Looking for a qualified software developer who will be responsible for building product enhancements and solutions to meet customer and product roadmap requirements. Develop and implement UI and backend components in function-based architecture including web services.
Required Qualifications:
Ability to perform software development functions along with demonstrated experience of delivering software systems on aggressive schedules and changing priorities with quality and on schedule.
- 10+ years of experience in building scalable Web applications using broad web technologies such as: HTML5/CSS/Bootstrap, HTML Frames, JavaScript libraries like jQuery, Java Servlets, JSP and frameworks preferably Angular framework (12.x and up)
- Programming experience in Java and open standard file formats such as JSON and XML
- Knowledge in working with RDBMS like Oracle or MySQL.
- Familiarity with secure design, coding & browser debugging
- An inherent curiosity and a willingness to learn on your own
- Ability to design/develop screens without specific design requirement
- Ability to work independently with minimal supervision
- BS/MS degree in Computer Science, Engineering, or a related subject or equivalent experience
- Required two days in the Bridgewater, NJ office
**Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person**
Desired Qualifications:
- Familiarity with PHP, C, Python, Tomcat, Shell programming languages
- Excellent written and verbal communication skills to be able to explain problems and solutions concisely and clearly
- Experience working in Waterfall and Agile environment with changing priorities and tight schedules, utilizing ALM tools (Helix, JIRA) and familiarity with DevOps principles and tools (Jenkins, Git)