Who We Are

Unparalleled leadership and legacy in global communications

 

A professionally challenging and rewarding place to work, we believe our employee’s knowledge, skills, and experience are our most valued assets. We recognize that with a competitive and comprehensive package that includes competitive base & incentive pay; medical, dental, life insurance; disability programs; Health Savings Account (HSA) and Flexible Spending Accounts (FSA); Savings/401(k), paid time off; education assistance and training.

We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The company's status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Applicants have rights under Federal Employment Laws (FMLA, EEO, EPPA)

Company Highlights

  • 30 Years Experience
  • 500+ Employees
  • 1200+ Customers
  • Global Company


Accommodations for Applicants with Disabilities

iconectiv is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online career page due to your disability and need accommodation, you may e-mail us at recruiting@iconectiv.com. Please use "Accommodation Request" as the subject line of your email or call us at 732-699-4414.

 

Life at iconectiv

We are thinkers. We are engineers. We are developers.

We are Thinkers

We are Thinkers

move to the next level

"iconectiv envisions a world without boundaries, where the ability to access and exchange information is simple, secure and seamless."
 

We are Engineers

We are Engineers

We are Engineers

“We are the builders driving telecom digital. We are the team providing security and scalability for application and infrastructure that powers the industry.”
 

We are Developers

We are Developers

We are Developers

“We are code ninjas skilled in many crafts. This is the home for the tech talent that wants to own a stake in the industry uprising.”
 

Open Positions

Sr. Software Developer

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Bridgewater, NJ Development Job ID 2251

Responsibilities:
Responsible for developing communications software that anticipates and supports customer business needs, iconectiv business objectives, and keeps ahead of the competition.  Responsible for the design, development and testing of telecommunications protocols in accordance with iconectiv procedures.  Provide troubleshooting support to customers as needed.  Participates in the review of requirements and Product Test planning and execution.  Support the production of necessary Learning Support materials.  As necessary, responsible for/participates in overall architecture design, third party software evaluation and computing platform selection.  As necessary, participates on teams involved in cross product solutions and interfaces to other products.  May be responsible for software application support which encompasses build, development and test environment support along with packaging/shipping software.
 
Required Qualifications:
• C++
• Linux
• Socket Programming
• Multiprocess Communication
• Agile/Lean methodology
• Java
• J2EE EJB experience
• Software configuration tools (source control, defect tracking, etc.)
• JBoss application server experience
• Large scale performance applications
• Excellent teaming and collaboration skills
• B.S. in Computer Science or equivalent with 7+ years of experience or 10+ years of experience for a Sr. Developer
 
Additional Skills desired:
• CMISE
• Oracle RDBMS and JDBC experience
• Process monitoring and logging experience
• Messaging experience, e.g. JBoss Active MQ or similar
• Experience with latest SW development tools such as Eclipse IDE and Maven
• JSON
• XML
• HTTP and HTTPS protocols, including certificate management

View full description Apply

CTR Senior Solution Test Engineer

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Bridgewater, NJ Quality Assurance Job ID 2250

Responsibilities:
We are looking for a professional tester who takes pride in a high quality outcome, has excellent analytical skills, naturally collaborates, has an innate desire to improve, wants to make a difference, and loves to solve problems.  You are the type of tester who naturally asks the question, why?  This is an opportunity to join a unique team who is testing a mission critical telecom solution.  As a Solution Test Engineer, you will get both a broad understanding of the solution, as well as a deep understanding of what we do and why. 

You will contribute to the test strategy and test execution. You will be creating test plans based on industry, business, and operational requirements.  You will execute those test plans and possibly automate some of them.  In the course of testing, you will troubleshoot, collaborate with most groups in the project, think on your feet, and contribute to the quality of the overall solution. 

In addition to testing, you will be involved in troubleshooting the production environment.  After 6-12 months, it is possible that you will take your testing and troubleshooting experience into the Operations organization, where you will support the application in a tier-two fashion.
Required Qualifications:

• Ability to translate business and regulatory requirements into solution level test cases covering end-to-end business flows across multiple applications
• Experience testing complex systems with a solution-wide testing methodologies perspective
• Solid understanding of testing methodologies and strategies
• Desire to partner and collaborate with other functions and roles in the project to achieve the best possible result

• Demonstrable initiative to improve processes, tools, methodologies, and overall quality of the solution
• Experience supporting a production environment
• Excellent analytic and troubleshooting skills
• Strong written and verbal communications skills
• Strong time management skills with a history of meeting commitments
• Strong  Linux/UNIX skills
• Moderate SQL skills
• Minimum of 7 years of experience working in software/application/solution testing
• B.S. in Computer Science or equivalent

Other Qualifications:

• Experience writing and executing acceptance test plans
• Experience in systems integration, integration testing, or interoperability testing
• Experience in the business analyst function or writing use cases
• Previous operations experience: technical troubleshooting, customer support, monitoring systems and ticket/incident management, resolution and escalation processes
• Application server experience:   JBOSS, Tomcat, or Oracle
• Experiences in communication areas such as TCP/IP, UDP, TCAP, SNMP, SS7, Networking (CCNA Training or Experience is a plus)
• Knowledge of IT service operations and management, experience in a customer care and technical support in an IT environment
• Proficiency with Microsoft Office Applications Suite and SharePoint
• Knowledge on US Telecom Numbering and Number Portability requirements and systems
• Experience testing carrier grade, highly available, complex systems
• Experience working on a government sponsored, high security project

Relocation Benefits: This position is not eligible for relocation assistance. 

 

View full description Apply

Senior Solution Test Engineer

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Bridgewater, NJ Quality Assurance Job ID 2249

Responsibilities:
We are looking for a professional tester who takes pride in a high quality outcome, has excellent analytical skills, naturally collaborates, has an innate desire to improve, wants to make a difference, and loves to solve problems.  You are the type of tester who naturally asks the question, why?  This is an opportunity to join a unique team who is testing a mission critical telecom solution.  As a Solution Test Engineer, you will get both a broad understanding of the solution, as well as a deep understanding of what we do and why. 

You will contribute to the test strategy and test execution. You will be creating test plans based on industry, business, and operational requirements.  You will execute those test plans and possibly automate some of them.  In the course of testing, you will troubleshoot, collaborate with most groups in the project, think on your feet, and contribute to the quality of the overall solution. 

In addition to testing, you will be involved in troubleshooting the production environment.  After 6-12 months, it is possible that you will take your testing and troubleshooting experience into the Operations organization, where you will support the application in a tier-two fashion.
Required Qualifications:

• Ability to translate business and regulatory requirements into solution level test cases covering end-to-end business flows across multiple applications
• Experience testing complex systems with a solution-wide testing methodologies perspective
• Solid understanding of testing methodologies and strategies
• Desire to partner and collaborate with other functions and roles in the project to achieve the best possible result

• Demonstrable initiative to improve processes, tools, methodologies, and overall quality of the solution
• Experience supporting a production environment
• Excellent analytic and troubleshooting skills
• Strong written and verbal communications skills
• Strong time management skills with a history of meeting commitments
• Strong  Linux/UNIX skills
• Moderate SQL skills
• Minimum of 7 years of experience working in software/application/solution testing
• B.S. in Computer Science or equivalent

Other Qualifications:

• Experience writing and executing acceptance test plans
• Experience in systems integration, integration testing, or interoperability testing
• Experience in the business analyst function or writing use cases
• Previous operations experience: technical troubleshooting, customer support, monitoring systems and ticket/incident management, resolution and escalation processes
• Application server experience:   JBOSS, Tomcat, or Oracle
• Experiences in communication areas such as TCP/IP, UDP, TCAP, SNMP, SS7, Networking (CCNA Training or Experience is a plus)
• Knowledge of IT service operations and management, experience in a customer care and technical support in an IT environment
• Proficiency with Microsoft Office Applications Suite and SharePoint
• Knowledge on US Telecom Numbering and Number Portability requirements and systems
• Experience testing carrier grade, highly available, complex systems
• Experience working on a government sponsored, high security project

Relocation Benefits: This position is not eligible for relocation assistance. 

Full Time Employee benefits:
• Health care benefits
• 401(k) with company match
• Holiday pay
• Paid time off (inclusive of a volunteer day)
• Tuition Reimbursement upon approval
• On-site Gym

 

View full description Apply

Operations Engineer Lead

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Bridgewater, NJ Operations Job ID 2214

Responsibilities:

This Operations Engineer Lead position is responsible for maintaining operations and contributing to the completion of tasks under the general direction of manager. Able to handle moderately complex issues independently. Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Operations Team to ensure the stable operation of all iconectiv products.   Responsible for managing and setting priorities for the Operations team. Ensures the effective monitoring and response to hardware, software, and network problems. Coordinates and manages the routine and disaster recovery testing and analysis of all elements.

The Operations Team Lead shall also schedule and direct activities to resolve software problems in a timely and accurate fashion.
•    Contribute and lead efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.
•    Lead complex troubleshooting and resolve critical or escalated technical issues.
•    Help test, configures and troubleshoot operational issues.
•    Participate actively in on-call rotations to support our customer, which may include occasional after hours, weekends and national holiday shift work.
•    Lead and take part in the development and of processes and documentation for new areas of work or knowledge. Mentor, train and guide new team members.
•    Have hands on knowledge of Linux/Unix operations system.
•    Assist and support managing of  offshore and onshore Operations team to provide 24 X 7 operations coverage
•    Create operational reports and metrics as may be needed


Requirements:
•    B.E degree in Computer Science, Electronics or Electrical Engineering in technology and or equivalent work experience
•    5 to 8 + years of working in Technical operations experience is a must
•    1+ years team lead or supervisory experience is desired
•    Writing SQL Queries, Python/bash/shell scripting is a must 
•    Monitoring experience in Nagios, Zenoss or similar is required.
•    Having  hands on experience in configuration management skills to automate repetitive tasks
•    Excellent phone and verbal, writing communication skills.  Good communication skills is a must to handle international customers, technical and non-technical staff.
•    Superior MS Office Skills
•    Strong business writing skills and the ability to author professional memos, reports, and correspondences
•    Experience with reporting, metrics, SLA management, and quality assurance
•    Strong organizational skills and the ability to build effective working relationships
•    Excellent work ethics and customer focus
•    Initiative, critical thinking and good follow through are key characteristics
•    Any experience with Service Now or Jira  or similar ticketing system is a must
•    ITIL certification is preferred

Additional Skills desired:
•         Working knowledge using Spark, Elastic search and similar big data platforms is a big plus.
•           Good Exposure to SMS protocols; SS7, GSM, SMPP, SOAP.
•           Fundamental understanding of Internet networking protocols: TCP/IP, TLS, DNS, HTTP, SMTP.
•           Experience with application A2P SMS routing is a plus
•         Self-starter with the ability to work independently / deliver without supervision.
•           Experience implementing DevOps practices.
•           Has a solid understanding of typical network and server infrastructure at a high level.
•           Able to adapt to changes in a dynamic work environment
•           Experience managing AWS deployments is a plus.
•           Experience working with a diverse, global community is preferred
•           Develop the ability to sense issues and activities and communicate/escalate effectively

View full description Apply

CTR Senior Security Engineer

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Bridgewater, NJ Security Job ID 2248

Responsibilities:

Your role as the Security Engineer will range from overseeing the design, construction and deployment of effective host, network, data, and application security services for development and production environments supporting various Telecom solutions and products. In addition being able to secure existing system architectures and network designs by evaluating systems, software, devices, and technologies, developing requirements for related security solutions. You must develop a thorough understanding of the solution (platform, application, and processes being developed and implemented) in order to fully meet the technical requirements of the position.

In addition, you will have the following responsibilities:

• Provide technical leadership to the operations team in regards security issues and incidents
• Maintain highly visible “hands on” profile
• Design and implement a continuous process improvement  program for security engineering tasks
• Collaborate with Software Systems Engineering, Quality Assurance, Program Management, Software Development, Systems
• Administration and third-party infrastructure and tool providers to understand the platform readiness
• Develop, enhance and execute documented procedures for security related tasks, and ensure the overall availability of the security infrastructure
• Communicate with the executive team, the business clients and the implementation teams on status, experiences, lessons learned, and on-going needs

Required Qualifications:

• At least 3 years’ experience in designing, managing, or supporting data center or enterprise security systems and monitoring
• Bachelor degree or equivalent experience in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or related field.
• Experience with intrusion detection and protection systems, network security, segmentation and management
• Knowledge of IT service operations and management
• Superb troubleshooting, problem determination and resolution skills required
• Strong telecommunications industry knowledge
• Ability to translate business and regulatory requirements into product deployment and operational processes.
• Minimum of 5 years of relevant working experience.
• Experience designing and operating network security systems and controls for large enterprises

Additional Skills:

• Previous participation in a complete, ground-up product deployment
• Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
• Duties will be performed in the Security Operations Center (SOC) within the iconectiv Network and Services Operations Center (NSOC) which is an open and collaborative working environment

Relocation Benefits: This position is not eligible for relocation assistance. 

View full description Apply

CTR Operations Systems Engineer

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Bridgewater, NJ Operations Job ID 2247

Responsibilities:
Your role as an Operations System Engineer will be to provide system administration maintenance and support for Test and Production Telecommunications Application Service environments.  You will be a crucial member of the Operations team working with NOC Engineers and Customer Service Agents providing Level 2 support to our telecommunications systems and applications.
You will have the following responsibilities:

• Provide system administration maintenance and support for various telecommunication based service platforms.
• Resolution of platform service issues and alarms.
• Trace data collection, log file analysis for network/application/middleware devices; service/system trouble correlation and general problem troubleshooting.
• Perform issue resolution for trouble tickets and trouble ticket management (ack, update, resolve, close).
• Manage and coordinate problem resolutions with multiple teams – software engineers, data center engineers, software vendors, network carriers, etc.
• Batch job scripting, testing and implementation.
• Cron jobs and file system maintenance.
• Perform platform upgrades in testing and production environments.
• Write and execute Operations Acceptance Test Plans and Cases.
• Write and test MOPs (Method of Procedures) for standardized system administration and operations practices.
• Perform post-mortem and root cause analysis for service impacting issues and generate Root Cause Analysis reports.
• Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
• Develop and maintain technical documentation required to support the platform – Runbook.
• Must be available to work 24 x 7 on-call rotation during off-hours to support the needs of the business:  nights, weekends and holidays.

Required Qualifications:

• UNIX/Linux/Solaris system administration.
• Programming:  Proficiency with C++, Java/J2EE, HTML and Linux/Unis Shell Scripting Programming (Bash and Perl)
• Application Server:   JBOSS, Tomcat, Oracle
• Communication:  TCP/IP, UDP, TCAP, SNMP, SS7, Networking (CCNA Training or Experience is a plus)
• Previous operations center experience: technical troubleshooting, customer support, monitoring systems and ticket/incident management, resolution and escalation processes.
• Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment.
• Proficiency with Microsoft Office Applications Suite and SharePoint.
• Personal Attributes: Must be a Team-player and Leader - excellent coaching and training skills, excellent organizational, writing, and communication skills; customer and quality focused; highly-motivated and self-starter; innovative thinker; and able to work independently.
• Familiarity with ITIL standards, Number Portability, Telecommunications is a plus.
• Bachelor’s degree in technology related field – MIS, Computer Science, Networking, EE or ME.
• Minimum of 5 years of relevant working experience.

Relocation Benefits: This position is not eligible for relocation assistance.

View full description Apply

Operations Systems Engineer

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Bridgewater, NJ Operations Job ID 2246

Responsibilities:

Your role as an Operations System Engineer will be to provide system administration maintenance and support for Test and Production Telecommunications Application Service environments.  You will be a crucial member of the Operations team working with NOC Engineers and Customer Service Agents providing Level 2 support to our telecommunications systems and applications.
You will have the following responsibilities:

• Provide system administration maintenance and support for various telecommunication based service platforms.
• Resolution of platform service issues and alarms.
• Trace data collection, log file analysis for network/application/middleware devices; service/system trouble correlation and general problem troubleshooting.
• Perform issue resolution for trouble tickets and trouble ticket management (ack, update, resolve, close).
• Manage and coordinate problem resolutions with multiple teams – software engineers, data center engineers, software vendors, network carriers, etc.
• Batch job scripting, testing and implementation.
• Cron jobs and file system maintenance.
• Perform platform upgrades in testing and production environments.
• Write and execute Operations Acceptance Test Plans and Cases.
• Write and test MOPs (Method of Procedures) for standardized system administration and operations practices.
• Perform post-mortem and root cause analysis for service impacting issues and generate Root Cause Analysis reports.
• Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
• Develop and maintain technical documentation required to support the platform – Runbook.
• Must be available to work 24 x 7 on-call rotation during off-hours to support the needs of the business:  nights, weekends and holidays.

Required Qualifications:

• UNIX/Linux/Solaris system administration.
• Programming:  Proficiency with C++, Java/J2EE, HTML and Linux/Unis Shell Scripting Programming (Bash and Perl)
• Application Server:   JBOSS, Tomcat, Oracle
• Communication:  TCP/IP, UDP, TCAP, SNMP, SS7, Networking (CCNA Training or Experience is a plus)
• Previous operations center experience: technical troubleshooting, customer support, monitoring systems and ticket/incident management, resolution and escalation processes.
• Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment.
• Proficiency with Microsoft Office Applications Suite and SharePoint.
• Personal Attributes: Must be a Team-player and Leader - excellent coaching and training skills, excellent organizational, writing, and communication skills; customer and quality focused; highly-motivated and self-starter; innovative thinker; and able to work independently.
• Familiarity with ITIL standards, Number Portability, Telecommunications is a plus.
• Bachelor’s degree in technology related field – MIS, Computer Science, Networking, EE or ME.
• Minimum of 5 years of relevant working experience.
• 
Relocation Benefits: This position is not eligible for relocation assistance.

Full Time Employee benefits:
• Health care benefits
• 401(k) with company match
• Holiday pay
• Paid time off (inclusive of a volunteer day)
• Tuition Reimbursement upon approval
• On-site Gym

 

View full description Apply

Intern - Technical Analyst

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Bridgewater, NJ Common Language Job ID 2242

Responsibilities:
The intern position is within the Common Language Services team.  The candidate will augment the product’s self-paced training library, with a specific focus on Common Language Connections codes.  This will require learning and explaining complex connections technologies and describing how these are communicated in an unambiguous manner between interconnecting communications business partners.

Requirements:
Enrolled at University with a major in IT or Computer Science; Junior year completed preferred.  Well versed in MS Office tools, particularly Powerpoint. Strong ability to research, analyze, and interpret complex technical material and explain it in a clear, concise manner.  Strong interpersonal skills are required to effectively work with the various team members, and strong written skills are required to author training materials.

Relocation Benefits: This position is not eligible for relocation assistance.

View full description Apply

Senior Security Engineer

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Bridgewater, NJ Security Job ID 2239

Responsibilities:

Your role as the Security Engineer will range from overseeing the design, construction and deployment of effective host, network, data, and application security services for development and production environments supporting various Telecom solutions and products. In addition being able to secure existing system architectures and network designs by evaluating systems, software, devices, and technologies, developing requirements for related security solutions. You must develop a thorough understanding of the solution (platform, application, and processes being developed and implemented) in order to fully meet the technical requirements of the position. In addition, you will have the following responsibilities:
• Provide technical leadership to the operations team in regards security issues and incidents
• Maintain highly visible “hands on” profile
• Design and implement a continuous process improvement  program for security engineering tasks
• Collaborate with Software Systems Engineering, Quality Assurance, Program Management, Software Development, Systems
• Administration and third-party infrastructure and tool providers to understand the platform readiness
• Develop, enhance and execute documented procedures for security related tasks, and ensure the overall availability of the security infrastructure
• Communicate with the executive team, the business clients and the implementation teams on status, experiences, lessons learned, and on-going needs

Required Qualifications:

• At least 3 years’ experience in designing, managing, or supporting data center or enterprise security systems and monitoring
• Bachelor degree or equivalent experience in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or related field.
• Experience with intrusion detection and protection systems, network security, segmentation and management
• Knowledge of IT service operations and management
• Superb troubleshooting, problem determination and resolution skills required
• Strong telecommunications industry knowledge
• Ability to translate business and regulatory requirements into product deployment and operational processes.
• Minimum of 5 years of relevant working experience.
• Experience designing and operating network security systems and controls for large enterprises

Additional Skills:
• Previous participation in a complete, ground-up product deployment
• Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
• Duties will be performed in the Security Operations Center (SOC) within the iconectiv Network and Services Operations Center (NSOC) which is an open and collaborative                 working environment

Relocation Benefits: This position is not eligible for relocation assistance. 

Full Time Employee benefits:
• Health care benefits
• 401(k) with company match
• Holiday pay
• Paid time off (inclusive of a volunteer day)
• Tuition Reimbursement upon approval
• On-site Gym

View full description Apply

Sr. Web Developer

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Bridgewater, NJ Marketing Job ID 2237

Position summary:
Develop, maintain, and enhance public websites across the company. The role asks for a mix of strong technical capabilities and web skills. This position will be the primary developer in our Python/wagtail CMS/MYSQL environment.
Provide troubleshooting support as needed.  Participates in the review of requirements and Product Test planning and execution.  As necessary, responsible for/participates in overall architecture design, third party software evaluation and platform selection.  May be responsible for application support, which encompasses build, development and test environment support along with deployment.
You will be the day-to-day contact for public website development and be responsible for maintaining workflow and ensuring updates are completed to timelines.   This position reports to the Director of Digital & Web Services.

Responsibilities:
• Responsible for website development, utilizing Python, MYSQL and Wagtail CMS.
• Manage digital development projects (liaising with team members to create communication, schedules, resource plans, risk/issue logs, defining success and quality criteria for the projects).
• Present regular reports on the progress and status of all project initiatives.
• Collaborate with internal teams to create future pages, templates and optimize user experience

Required Qualifications:
• Bachelor's degree (BA/BS) from a four-year college or university; or equivalent combination of education and/or experience.
• 5+ years of Website development experience using Python and Wagtail CMS
• Demonstrated ability to manage projects under challenging and pressurized scenarios.
• Strong people interaction and relationship building skills across multiple functions within the organization
• Developed sense of ownership and accountability
• Excellent verbal and written communication skills

Job Specification Qualifications:
• Experience in Website development and implementation.
• Experience in  Python
• Experience in in MYSQL
• Highly organized and motivated with an aptitude for understanding and solving problems
• Ability to coordinate and organize requests and effectively prioritize, oversee and facilitate projects and requests.
• Ability to collaborate with technical and non-technical staff.
• Ability to adjust to changing priorities and deadlines
• Exhibit strong organizational skills and attention to detail.

View full description Apply

Director of Sales

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United Kingdom Sales Job ID 2236

Responsibilities:

The Director of Sales role will be focused on developing sales strategies, executing sales plans, creating customer interest, closing large enterprise opportunities and managing channel partners. This role will focus on the iconectiv Carrier market portfolio and will be responsible for closing both new business and renewal business.

 

Major Duties and Function:

  • Individual contributor responsible for driving sales in assigned territory to include meeting and exceeding sales goals.

  • Develop and maintain key client relationships.

  • Must be able to develop, keep current and execute Strategic Account/Territory plans.

  • Improve and drive product and services specific strategies and sales cycles.

  • Leverage existing relationships to position iconectiv’s entire suite of products

  • Follow corporate deal approval process.

  • Travel to key customer sites are a regular and required activity.

 

Requirements:

  • 10+ years’ experience with the demonstrated ability to exceed quarterly sales quotas.

  • Provable success selling to carriers in the EMEA Region.

  • Strong understanding of the addressable market and their business models.

  • 10+ years’ experience in a technology sales environment (software products and technology services)

  • Strong data analysis, forecasting, and reporting skills (Excel, CRM Reporting Tools).

  • Experience with reseller and partner sales channels, as well as direct sales.

  • Outstanding organizational and interpersonal skills.

  • Ability to handle multiple tasks simultaneously and prioritize accordingly.

  • Results driven, team player with strong sense of responsibility.

  • Ability to work with a minimum level of supervision.

  • Excellent written and verbal communication skills.

  • Strong English language skills (verbal and written) Multi-lingual is a plus.

  • Business, marketing, telecommunications or equivalent degree required.

 

Relocation Benefits: This position is not eligible for relocation assistance.

View full description Apply

CTR Security Operations Analyst

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Bridgewater, NJ Security Job ID 2231

About iconectiv

At iconectiv, we envision a world without boundaries, where the ability to access and exchange information is simple, secure and seamless.  As the authoritative partner of the communications industry for more than 30 years, our market-leading solutions enable the interconnection of networks, devices, and applications for more than one billion people every day.  Working closely with private, government and non-governmental organizations, iconectiv has intimate knowledge of the intricacies and complexities of creating, operating, and securing the telecommunications infrastructure for service providers, regulators, enterprises and content providers. iconectiv provides network and operations management, numbering, registry, fraud and revenue assurance and messaging solutions to more than 1,000 customers globally.

As the world continues to change in ways we cannot even begin to imagine, we know that one thing will never change -- the need to stay connected.  The world of tomorrow is counting on us, and we are delivering.

A US-based company, Telcordia Technologies, Inc., doing business as iconectiv. For more information, visit www.iconectiv.com.

Responsibilities:

The Security Operations Analyst will be part of Network Security Operations Center team. Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents. This is an excellent opportunity for a person with computer skills and interests to enter the information security field and gain valuable career experience. Depending on the skills and ability to improve there will be opportunities within the team. The Security Analyst may be required to:

• Review potential infrastructure security incidents against LNPA guidelines with management to determine if incident qualifies as a legitimate security breach
• Perform preliminary log collection and incident investigations, determining the cause of the security incident and preserving evidence for potential legal action
• Interface with technical personnel and other teams as required
• Initiate escalation procedure to counteract potential threats/vulnerabilities
• Appropriately inform and advise team leads and managers on incidents and incident prevention
• Document and conform to processes related to security monitoring
• Participate in knowledge sharing with other analysts and develop solutions efficiently
• Shift work.
• Limited local travel possible.

Required Qualifications:

• 0 – 1 years security experience
• Analytical and problem solving skills
• Ability to manage multiple tasks
• Basic knowledge of IT technologies, ideally related to Security
• Basic knowledge of Windows server and Unix/Linux operating systems
• Interest in Security, Network and Server Monitoring technologies
• Proficiency in written and spoken English
• Willingness to learn and improve.

Additional Skills:

• Knowledge of Networking protocols and technologies, e.g. TCP/IP, Firewalls, Routers, etc.
• Knowledge of Security principles, techniques and technologies
• Understanding the technical aspects of the Information Security
• Experience with Security Information and Event Management (SIEM) tools.
• Experience with Vulnerability scanners.
• Programming and scripting skills
• Basic Linux networking and operating system administration.
• Basic Telecom industry knowledge.
• Ability to work in dynamic environment.
• Strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously while maintaining high standards.

 

View full description Apply

CTR Security Operations Analyst

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Bridgewater, NJ Security Job ID 2230

About iconectiv

At iconectiv, we envision a world without boundaries, where the ability to access and exchange information is simple, secure and seamless.  As the authoritative partner of the communications industry for more than 30 years, our market-leading solutions enable the interconnection of networks, devices, and applications for more than one billion people every day.  Working closely with private, government and non-governmental organizations, iconectiv has intimate knowledge of the intricacies and complexities of creating, operating, and securing the telecommunications infrastructure for service providers, regulators, enterprises and content providers. iconectiv provides network and operations management, numbering, registry, fraud and revenue assurance and messaging solutions to more than 1,000 customers globally.

As the world continues to change in ways we cannot even begin to imagine, we know that one thing will never change -- the need to stay connected.  The world of tomorrow is counting on us, and we are delivering.

A US-based company, Telcordia Technologies, Inc., doing business as iconectiv. For more information, visit www.iconectiv.com.

Responsibilities:

The Security Operations Analyst will be part of Network Security Operations Center team. Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents. This is an excellent opportunity for a person with computer skills and interests to enter the information security field and gain valuable career experience. Depending on the skills and ability to improve there will be opportunities within the team. The Security Analyst may be required to:
• Review potential infrastructure security incidents against LNPA guidelines with management to determine if incident qualifies as a legitimate security breach
• Perform preliminary log collection and incident investigations, determining the cause of the security incident and preserving evidence for potential legal action
• Interface with technical personnel and other teams as required
• Initiate escalation procedure to counteract potential threats/vulnerabilities
• Appropriately inform and advise team leads and managers on incidents and incident prevention
• Document and conform to processes related to security monitoring
• Participate in knowledge sharing with other analysts and develop solutions efficiently
• Shift work.
• Limited local travel possible.

Required Qualifications:

• 2-4 years security experience
• Analytical and problem solving skills
• Ability to manage multiple tasks
• Basic knowledge of IT technologies, ideally related to Security
• Basic knowledge of Windows server and Unix/Linux operating systems
• Interest in Security, Network and Server Monitoring technologies
• Proficiency in written and spoken English
• Willingness to learn and improve.

Additional Skills:

• Knowledge of Networking protocols and technologies, e.g. TCP/IP, Firewalls, Routers, etc.
• Knowledge of Security principles, techniques and technologies
• Understanding the technical aspects of the Information Security
• Experience with Security Information and Event Management (SIEM) tools.
• Experience with Vulnerability scanners.
• Programming and scripting skills
• Basic Linux networking and operating system administration.
• Basic Telecom industry knowledge.
• Ability to work in dynamic environment.
• Strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously while maintaining high standards.

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Security Operations Analyst

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Bridgewater, NJ Security Job ID 2229

About iconectiv


At iconectiv, we envision a world without boundaries, where the ability to access and exchange information is simple, secure and seamless.  As the authoritative partner of the communications industry for more than 30 years, our market-leading solutions enable the interconnection of networks, devices, and applications for more than one billion people every day.  Working closely with private, government and non-governmental organizations, iconectiv has intimate knowledge of the intricacies and complexities of creating, operating, and securing the telecommunications infrastructure for service providers, regulators, enterprises and content providers. iconectiv provides network and operations management, numbering, registry, fraud and revenue assurance and messaging solutions to more than 1,000 customers globally.

As the world continues to change in ways we cannot even begin to imagine, we know that one thing will never change -- the need to stay connected.  The world of tomorrow is counting on us, and we are delivering.

A US-based company, Telcordia Technologies, Inc., doing business as iconectiv. For more information, visit www.iconectiv.com.

Responsibilities:


The Security Operations Analyst will be part of Network Security Operations Center team. Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents. This is an excellent opportunity for a person with computer skills and interests to enter the information security field and gain valuable career experience. Depending on the skills and ability to improve there will be opportunities within the team.

The Security Analyst may be required to:

• Review potential infrastructure security incidents against LNPA guidelines with management to determine if incident qualifies as a legitimate security breach
• Perform preliminary log collection and incident investigations, determining the cause of the security incident and preserving evidence for potential legal action
• Interface with technical personnel and other teams as required
• Initiate escalation procedure to counteract potential threats/vulnerabilities
• Appropriately inform and advise team leads and managers on incidents and incident prevention
• Document and conform to processes related to security monitoring
• Participate in knowledge sharing with other analysts and develop solutions efficiently
• Shift work.
• Limited local travel possible.

Required Qualifications:

• 2-4 years security experience
• Analytical and problem solving skills
• Ability to manage multiple tasks
• Basic knowledge of IT technologies, ideally related to Security
• Basic knowledge of Windows server and Unix/Linux operating systems
• Interest in Security, Network and Server Monitoring technologies
• Proficiency in written and spoken English
• Willingness to learn and improve.

Additional Skills:

• Knowledge of Networking protocols and technologies, e.g. TCP/IP, Firewalls, Routers, etc.
• Knowledge of Security principles, techniques and technologies
• Understanding the technical aspects of the Information Security
• Experience with Security Information and Event Management (SIEM) tools.
• Experience with Vulnerability scanners.
• Programming and scripting skills
• Basic Linux networking and operating system administration.
• Basic Telecom industry knowledge.
• Ability to work in dynamic environment.
• Strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously while maintaining high standards.

Relocation Benefits: This position is not eligible for relocation assistance.

Full Time Employee benefits:

• Health care benefits
• 401(k) with company match
• Holiday pay
• Paid time off (inclusive of a volunteer day)
• Tuition Reimbursement upon approval
• On-site Gym

View full description Apply

Operations Engineer

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MITS-India Operations Job ID 2228

Responsibilities:
This Operations Engineer position will be responsible for maintaining and managing operations and contributing to the completion of operational tasks under the general direction of the manager. Able to handle moderately complex issues independently. Has full hands on experience in monitoring information systems and product operations. Ensures the effective monitoring and response to hardware, software, and network problems.
 The Operations Engineer shall also schedule and direct activities to resolve software problems related to products in a timely and accurate fashion:
• Work on deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.
• Experience in complex troubleshooting and resolve critical or escalated technical issues
• Tests, configures and troubleshoot operational and network issues.
• Participates actively in on-call rotations to support customers, which may include occasional after hours, weekends and national holiday shift work.
• Take part in the development of processes and creates documentation for new areas of work or knowledge.

Requirements:
• B.E degree in Computer Science, Electronics or Electrical Engineering  in technology and or equivalent work experience
• 3 + years of working in Technical operations experience is a must
• Hands on knowledge of Linux/Unix operations system.        
• Writing SQL Queries, Python/bash/shell scripting is a must 
• Monitoring experience in Nagios, Zenoss or similar is desired.
• Hands on experience in configuration management skills to automate repetitive tasks
• Excellent phone and verbal, writing communication skills.  Good communication skills is a must to handle international customers, technical and non-technical staff.
• Excellent work ethics and customer focus
• Initiative, critical thinking and good follow through are key characteristics
• Experience with Service Now or Jira or similar ticketing system is a must

Additional Skills:
•           Working knowledge using Spark, Elastic search and similar big data platforms is a big plus.
•           Good Exposure to SMS protocols; SS7, GSM, SMPP, SOAP.
•           Fundamental understanding of Internet networking protocols: TCP/IP, TLS, DNS, HTTP, SMTP.
•           Experience with application A2P SMS routing is a plus

Relocation Benefits: This position is not eligible for relocation assistance. 

View full description Apply

Senior Director Operations & Crisis Management

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Bridgewater, NJ Operations Job ID 2227

Responsibilities:
Your role as Senior Director and Crisis Manager will range from monitoring the operational status of major critical applications, to leading a team in support of clients with configuration and network connectivity issues and testing and troubleshooting operational problems. You must develop a thorough understanding of the solutions (platforms, applications, and processes) in order to fully meet the technical requirements of the position. In addition, you will have the following responsibilities:
• Provide leadership and day to day management of 24x7x365 operations
• Lead incident management, and direct resolution of potentially complex customer troubles
• Continuous improvement of operational procedures and customer experience by providing regular feedback on how to enhance, grow, and tune the operational process
• Collaborate with Transition, Systems Engineering, Quality Assurance, Program Management, Software Development, Systems Administration and third-party infrastructure and tool providers
• Communicate with the executive team, the business clients on status, experiences, lessons learned, and on-going needs
• Design and implement a continuous process improvement program
• Continually assess operational procedures, and modify as necessary to improve operational performance
• Continually review performance metrics, identify weak areas, and develop plans to improve
• Develop, enhance and execute documented procedures focusing on network monitoring and troubleshooting, and ensure the overall availability of the infrastructure and application Software
• Train, mentor and coach staff and continue to build the overall team technical expertise
• Manage staffing schedules to ensure coverage across all shifts
• Determine operations staff performance and daily workflow

Required Qualifications:
• Master’s degree or higher in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or related field
• Infrastructure, data center, and experience with compliance with local regulations and remote operations practices and oversight of local partners
• Experience verifying carrier grade, highly available systems’ performance for effectiveness, growth/scaling requirements, security, and compliance with regulatory mandates
• Experience with ITIL
• Strong telecommunications industry knowledge
• Ability to translate business and regulatory requirements into operational processes
• Minimum of 10+ years of relevant working experience, predominately in telecommunications operations

Relocation Benefits: This position is not eligible for relocation assistance. 


Full Time Employee benefits:
• Health care benefits
• 401(k) with company match
• Holiday pay
• Paid time off (inclusive of a volunteer day)
• Tuition Reimbursement upon approval
• On-site Gym

View full description Apply

CTR Security Operations Analyst

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Bridgewater, NJ Security Job ID 2224


About iconectiv
At iconectiv, we envision a world without boundaries, where the ability to access and exchange information is simple, secure and seamless.  As the authoritative partner of the communications industry for more than 30 years, our market-leading solutions enable the interconnection of networks, devices, and applications for more than one billion people every day.  Working closely with private, government and non-governmental organizations, iconectiv has intimate knowledge of the intricacies and complexities of creating, operating, and securing the telecommunications infrastructure for service providers, regulators, enterprises and content providers. iconectiv provides network and operations management, numbering, registry, fraud and revenue assurance and messaging solutions to more than 1,000 customers globally.
As the world continues to change in ways we cannot even begin to imagine, we know that one thing will never change -- the need to stay connected.  The world of tomorrow is counting on us, and we are delivering.


A US-based company, Telcordia Technologies, Inc., doing business as iconectiv. For more information, visit www.iconectiv.com.


The Security Operations Analyst will be part of Network Security Operations Center team.
Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents.


The Security Analyst will be required to:

• Analyze potential intrusion, threats and vulnerability of system infrastructure and data
• Look for security breaches and follow established protocols to determine severity 
• Perform preliminary log collection and identify incidents to determine root cause, severity and escalation procedures.  
• Preserve evidence for further investigation and possible legal action
• Follow procedures to execute security incident response 
• Work closely with other technical teams to identify and escalate procedures to counteract potential threats/vulnerabilities
• Appropriately inform and advise team leads and managers on incidents and prevention
• Document and conform to processes related to security monitoring
• Participate in knowledge sharing with other analysts, and develop solutions efficiently
• This is  (24X7) operation requiring analysts to work on rotating shifts
• Limited local travel possible
• Achieved one or more  of the following security certifications: Security+, GSEC, CEH, ECSA, SSCP, CISSP, CCNA-Security
• Analysts will be required to progressively achieve additional certifications as they learn and grow with the team.
• Bachelor's Degree in Computer Science, Information Security, or Technical School Certification and/or equivalent training and work experience

Required Qualifications:


• 1-4 years Security Operations Center (SOC) experience, working with cybersecurity, system/data vulnerability, intrusion, detection, access and authorization, firewall, encryption, protocols, and threat protection.
• Strong analytical and problem solving skills, with the ability to manage multiple tasks.
• Basic knowledge of Information Security technologies; NIDS/IPS, HIDS, WAF, Firewalls, content filtering, Vulnerability Management, Incident response.
• Experience with Unix/Linux operating systems working with network and server monitoring
• Must have strong verbal and written communication skills
• Willingness to and teach others and impart knowledge.
• Experience with Security Information and Event Management (SIEM) tools; Qradar, Splunk, ArcSight, AlienVault, SolarWinds, LogRhythm’s Security Intelligence Platform.  McAfee is preferred.


Additional Skills:


• Training or working knowledge of Networking protocols and technologies TCP/IP, Firewalls, Routers
• Understanding the technical aspects of the Information Security including firewall protection, log monitoring and event management
• Experience with Vulnerability scanners; Rapid7, InsightVM, Nexpose, Metasploit, Qualys, and Retina.  Tenable Nessus Security Center is preferred.
• Programming and scripting skills; Perl, Shell Bash, Python.
• Understanding of Linux networking and operating system from an InfoSec risk perspective.
• Telecom industry experience is preferred
• Ability to work in dynamic environment
• Strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously while maintaining high standards

Relocation Benefits: This position is not eligible for relocation assistance. 

 

View full description Apply

Security Operations Analyst

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Bridgewater, NJ Security Job ID 2223


About iconectiv
At iconectiv, we envision a world without boundaries, where the ability to access and exchange information is simple, secure and seamless.  As the authoritative partner of the communications industry for more than 30 years, our market-leading solutions enable the interconnection of networks, devices, and applications for more than one billion people every day.  Working closely with private, government and non-governmental organizations, iconectiv has intimate knowledge of the intricacies and complexities of creating, operating, and securing the telecommunications infrastructure for service providers, regulators, enterprises and content providers. iconectiv provides network and operations management, numbering, registry, fraud and revenue assurance and messaging solutions to more than 1,000 customers globally.
As the world continues to change in ways we cannot even begin to imagine, we know that one thing will never change -- the need to stay connected.  The world of tomorrow is counting on us, and we are delivering.


A US-based company, Telcordia Technologies, Inc., doing business as iconectiv. For more information, visit www.iconectiv.com.


The Security Operations Analyst will be part of Network Security Operations Center team.
Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incident


The Security Analyst will be required to:

• Analyze potential intrusion, threats and vulnerability of system infrastructure and data
• Look for security breaches and follow established protocols to determine severity 
• Perform preliminary log collection and identify incidents to determine root cause, severity and escalation procedures.  
• Preserve evidence for further investigation and possible legal action
• Follow procedures to execute security incident response 
• Work closely with other technical teams to identify and escalate procedures to counteract potential threats/vulnerabilities
• Appropriately inform and advise team leads and managers on incidents and prevention
• Document and conform to processes related to security monitoring
• Participate in knowledge sharing with other analysts, and develop solutions efficiently
• This is  (24X7) operation requiring analysts to work on rotating shifts
• Limited local travel possible
• Achieved one or more  of the following security certifications: Security+, GSEC, CEH, ECSA, SSCP, CISSP, CCNA-Security
• Analysts will be required to progressively achieve additional certifications as they learn and grow with the team.
• Bachelor's Degree in Computer Science, Information Security, or Technical School Certification and/or equivalent training and work experience

Required Qualifications:
• 1-4 years Security Operations Center (SOC) experience, working with cybersecurity, system/data vulnerability, intrusion, detection, access and authorization, firewall, encryption, protocols, and threat protection.
• Strong analytical and problem solving skills, with the ability to manage multiple tasks.
• Basic knowledge of Information Security technologies; NIDS/IPS, HIDS, WAF, Firewalls, content filtering, Vulnerability Management, Incident response.
• Experience with Unix/Linux operating systems working with network and server monitoring
• Must have strong verbal and written communication skills
• Willingness to and teach others and impart knowledge.
• Experience with Security Information and Event Management (SIEM) tools; Qradar, Splunk, ArcSight, AlienVault, SolarWinds, LogRhythm’s Security Intelligence Platform.  McAfee is preferred.

Additional Skills:
• Training or working knowledge of Networking protocols and technologies TCP/IP, Firewalls, Routers
• Understanding the technical aspects of the Information Security including firewall protection, log monitoring and event management
• Experience with Vulnerability scanners; Rapid7, InsightVM, Nexpose, Metasploit, Qualys, and Retina.  Tenable Nessus Security Center is preferred.
• Programming and scripting skills; Perl, Shell Bash, Python.
• Understanding of Linux networking and operating system from an InfoSec risk perspective.
• Telecom industry experience is preferred
• Ability to work in dynamic environment
• Strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously while maintaining high standards

Relocation Benefits: This position is not eligible for relocation assistance. 

Full Time Employee benefits:
• Health care benefits
• 401(k) with company match
• Holiday pay
• Paid time off (inclusive of a volunteer day)
• Tuition Reimbursement upon approval
• On-site Gym

View full description Apply

Director of Sales - North America

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Denver, CO Sales Job ID 2222

# Location - Denver, CO

Responsibilities:
The Director of Sales role will be focused on developing sales strategies, executing sales plans, creating customer interest.  This role will focus on the iconectiv Carrier market portfolio and will be responsible for closing both new business and renewal business
 
Major Duties and Function:
 Individual contributor responsible for driving sales in assigned territory to include meeting and exceeding sales goals.
 Develop and maintain key client relationships.
 Must be able to develop, keep current and execute Strategic Account/Territory plans.
 Improve and drive product and services specific strategies and sales cycles.
 Leverage existing relationships to position iconectiv’s entire suite of products
 Follow corporate deal approval process.
 Travel to key customer sites are a regular and required activity.

Qualifications You Must Have:
 10+ years’ experience with the demonstrated ability to exceed quarterly sales quotas.
 Provable success selling to carriers. 
 Strong understanding of the addressable market and their business models.
 10+ years’ experience in a technology sales environment (software products and technology services)
 Strong data analysis, forecasting, and reporting skills (Excel, CRM Reporting Tools).
 Experience with reseller and partner sales channels, as well as direct sales.
 Outstanding organizational and interpersonal skills.
 Ability to handle multiple tasks simultaneously and prioritize accordingly.
 Results driven, team player with strong sense of responsibility.
 Ability to work with a minimum level of supervision.
 Excellent written and verbal communication skills.
 Business, marketing, telecommunications or equivalent degree required.

Relocation Benefits: This position is not eligible for relocation assistance. 

Full Time Employee benefits:
• Health care benefits
• 401(k) with company match
• Holiday pay
• Paid time off (inclusive of a volunteer day)
• Tuition Reimbursement upon approval
• On-site Gym

 

View full description Apply

Financial Analyst

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Bridgewater, NJ Finance Job ID 2220

Responsibilities:
The candidate will be a key member of financial planning and analysis team supporting product line management. Responsibilities include leading the annual budgeting process, creating monthly forecasts, identifying variances and implementing corrective action as necessary. The role will be responsible for identifying process improvements, and implementing the methodologies that drive positive change. This position will require the ability to interact with all levels of the organization and deliver presentations to the management team. The candidate must be comfortable operating independently in a fast paced environment and must have strong analytical and financial system competencies.
•    Drive and cultivate collaborative relationships with Product Management to facilitate an understanding of key business drivers of the financial results.
•    Evaluate product performance to ensure consistency with short-term and long range goals.
•    Coordinate and provide high quality budget and forecasts including variance analysis.
•    Drive the communication and development of key performance indicators
•    Monitor, track, and proactively report business performance, identifying issues, opportunities and challenges.

Required Skills:
•    Bachelor’s degree in Accounting or Finance, MBA or CPA preferred.
•    1 - 3 years of accounting and business finance experience, including budgeting, forecasting, financial modeling, and auditing
•    Strong organizational skills, capacity to quickly identify problems and structure solutions, and to plan and prioritize multiple projects, while maintaining high quality and meeting or exceeding deadlines.
•    Strong commercial sense, with the ability to link operational performance to financial results. This includes generating alternatives that drive positive change.
•    Highly effective written, verbal, and presentation communication skills.
•    Strong ability to articulate complicated financial information across levels, functions and geographic regions and cultures.
•    Proven ability to work across organizations, influencing change and delivering results.
•    Advanced PowerPoint and Excel skills including multi-level charting, scenario development, pivot tables, lookups and macros

Relocation Benefits: This position is not eligible for relocation assistance.  

Full Time Employee benefits:
•    Health care benefits
•    401(k) with company match
•    Holiday pay
•    Paid time off (inclusive of a volunteer day)
•    Tuition Reimbursement upon approval
•    On-site Gym

View full description Apply