Responsibilities:

• Directs and oversees the software engineering function (System Engineering, Development and QA) in developing, releasing, and maintaining software application focused on delivering solutions with high quality, on-time, and are cost effective.  
• Owns technical decisions for software platform components and related technology standards. 
• Collaborate with the application development and product management teams to adopt software platform evolution for ongoing product roadmaps enhancements. 
• Manage software development teams (size 8-10+ members) comprising of onsite and offshore teams to successfully deliver complex functionality on aggressive schedules.
• Provide coaching to build and sustain highly competent teams.
• Participate in the strategic decisions about technology, definition, and implementation of the software products.
• Engineering interface with various internal groups (IT / Infrastructure team, Security and Audit teams)
• Interact with the application customer support team to facilitate tier3 support and understanding of monitoring tools/functions.

Required Qualifications

Technical 

1. Solution design/software architecture experience in both Web based and backend technologies.
2. Linux/RDBMS/Web services platform 
3. Java/C/KShell enterprise application server software components
4. Database applications and high availability solutions
5. Background in designing and implementing secure solutions.

Strong communications and team leadership skills.  Demonstrated track record of delivery.

Excellent teaming and collaboration skills facilitate cross-teaming with customer service and support, program, security, product management and project organization to meet product financial and quality goals.

Familiarity with build systems (Jenkins), source code controls systems (GIT) and concepts, release planning and milestones, continuous delivery working in a DevSecOps model.

Agile development experience and familiarity with ALM tools like Jira, Helix. 

Prior working background or familiarity in the following the technology space:

• Web applications using technologies like HTML5/CSS/Bootstrap, JSP, JavaScript libraries like jQuery
• Experience in a wide variety of TCP based protocol stacks and architecture (HTTP, SOAP, REST) technologies. 

• Familiarity in working with RDBMS like Oracle or MySQL

 Additional Skills

Familiarity with telecommunications industry in the numbering, registry and messaging a strong plus.

3rd party Cloud experience such as AWS or Google Cloud is a plus along with development within a Quality Management System based on industry standards such as CMMI or ISO 

Job Summary:

The iconectiv Information Solutions business is seeking a Senior Vice President of Product Development & Management within the Information Solutions Business Unit.  The Information Solutions products include Common Language, TRA, International Number Portability Clearinghouses and Gateways, Wireless Number Portability, SMS messaging products, Common Short Code Registry, as well as, operating as the SHAKEN Policy Administrator and providing Fraud Detection and Prevention products.  These products are sold globally, having been deployed in 20+ countries. Each product is managed by ‘Product growth unit’ team.  

Responsibilities: 

• Lead new Product Development to identify new opportunities to grow the information solutions business.  A successful applicant will be able to demonstrate an understanding of the broader telecoms/information/communications ecosystem and be able to articulate key areas of focus.  
• Drive a process to incubate/grow new opportunities with demonstrable business results, ultimately becoming new products within the portfolio.
• Accountability for the overall business plan results of this portfolio driving year over year growth. Mentor the product growth units to establish and maintain the annual business plan for each of the portfolio offerings covering new orders, earned revenue, costs and direct margin. Interlock with Sales on these objectives and support Sales through customer engagements, proposals and opportunity/deal P&Ls. Support the product line leads in their reporting monthly on business plan status relative to actuals and key actions to meet the business plan commitments.
• Ensure the product leads are investing to grow the business through market driven roadmaps and a defined Go-To-Market strategy.   Mentor the product leads to follow a streamlined New Product Development process including business cases, pricing strategies and Go-To-Market plans for growth investments. Drive synergies across the portfolio to accelerate growth, monitor progress against the agreed success criteria and ensure timely and appropriate decisions are made regarding the initiatives. 
• Work with the existing product growth units to drive decisions on investment, technology, partners, bundling of components and platform costs/margins based on market opportunity and business rationale. Collaborate with the field, channels and customers to understand the commercial drivers for specific platform features and new offerings and define the high-level requirements working with the CTO, Strategy and Solution Architects. 
• Collaborate with the product growth units, marketing and sales to support the annual product planning and 5-year strategy processes, as well as Sales Interlock activities.
• General focus should be 70:30 Development of new products to Management of existing products.

The ideal Senior Vice President of Product Management candidate is currently in a Global Product Management/Product Marketing and/or Business Development Executive leadership role responsible for managing a +$100M revenue business with a track record demonstrating above industry average revenue and margin growth.  Experience profitably growing Software as a Service (SaaS)/Cloud based and transaction-based products and/or managed service solutions are considered a plus.  

The ideal candidate possesses 15+ years of relevant industry experience include a technology background with deep operational experience, and a strong working knowledge of the telecommunication market.   Experience includes 10+ years of leadership experience in progressively more challenging roles and is well connected into Tier-1 customer bases.  Candidates must have large engagement strategic solutions product management experience.  This individual must have demonstrated a consistent and proven ability for new product development. 

Required Qualifications: 

• 10+ years SaaS or telecommunications industry experience growing a P&L profitably for global solutions in mobile and other network technologies, including SaaS business models, transactions and managed services.
• Demonstrated track record of new product development in the telecoms/ information communications ecosystem. 
• 10+ years managing products in the telecom industry with demonstrated experience in market driven product growth initiatives including business cases across a broad portfolio; plus driving to success criteria in accordance with a “gate/approval process” for providing software products and solutions.
• Strong leadership skills supervising and coaching an organization of product line managers and facilitating inter-departmental collaboration with engineering, sales, marketing, operations and finance to successfully complete projects, maintain customer satisfaction and achieve business objectives.
• Good understanding of the emerging communications landscape (to enable identification of new product areas).
• Extensive knowledge of competitive landscape of SMS aggregator, routing solution providers, and data infrastructure vendor communities worldwide. 
• Must possess excellent written communication and presentation skills and business acumen.
• Experience interfacing with Tier 1 operators, equipment manufacturers, system integrators and/or regulators globally.
• Strong independent work ethic while also making a positive contribution to an existing, highly collaborative work environment.
• Travel as required for the role.
• English language fluency. 

Additional Skills: 

• Knowledge of telecommunications industry standards. 
• Experience executing/supporting M&A deals.

Responsibilities:

The EUC Desktop Support must be effective at working with business partners who are/have experienced less than ideal circumstances during the course of their day interacting with technology.  The candidate must be able to flourish in a high-stress environment and endeavor to make said environment fun, disciplined and rewarding.  Be the face of the IT department and work with those inside and outside the department in a clear, convincing, and organized manner.   Handle each situation in a manner which is appropriate to the business partner while recognizing and catering to their varied expectations independent of the situation.   Take clear and concise notes of issues and present them in a manner that varied teams will be able to understand.  Demonstrate considerable knowledge of computer systems and techniques. Individuals will also perform technical work providing support for the operation of computer systems, operating systems, hardware configurations, and network connections. Incumbents in this position are expected to perform assignments with a high degree of independent action and may provide some instruction or assistance to entry-level technicians. Responsibilities of the position include working under direct supervision.

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Identify complex problems and review related information to develop and evaluate options and implement solutions. 
• Manage time efficiently, Be available during off-hours emergency. 
• Documents, maintains, upgrades, or replaces hardware and software systems.

• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.

Requirements:

• Bachelor’s degree in computer science or computer engineering field. Requires at least 3 to 5 years of experience in the field or in a related area.
• Experience with Microsoft Windows 11 and Windows 10 Operating Systems and Intune.
• Knowledge of Apple Macbook iOS MDM(JAMF).
• Manage RSA Token.
• Manage corporate Mobile Phones with different vendors.
• Experience with installing Microsoft O365 and other desktop software on Windows laptops.
• Experience with troubleshooting issues with Microsoft products like Outlook, Office 365 etc.
• Active Directory and laptop imaging MDT experience preferred.
• Strong interpersonal skills and ability to troubleshoot common issues on user laptops related to software upgrades, installs etc.

 Additional Skills:

• Familiar with a variety of the field's concepts, practices, and procedures.
• A+ PC Technician, CompTIA Certified (Preferred).
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of complicated tasks.
• Works under general supervision.
• A certain degree of creativity and latitude is required.
• Preferred linux and powershell scripting.
• Knowledge of Microsoft security and software updates and desktop patching and 3rd party software upgrades using various tools. such as SCCM, WSUS, or Heat software.
• US Citizenship Required

Responsibilities: 

We are looking for a dynamic, hard-working addition to the corporate communications team to assist with public relations, internal communications and day-to-day operations of the team.  Responsibilities include:

• Write internal emails, blog posts and intranet content
• Contribute to marketing collateral, including case studies, brochures, slide decks, market briefs and white papers
• Conduct market research
• Manage and maintain corporate library of collateral and presentations
• Copyedit artwork to ensure consistency and accuracy 

An established but growing company, the right candidate must possess the critical thinking and project management skills, excellent writing and editing skills and be able to work collaboratively across all functions within the company.  The ideal candidate should be outgoing, friendly, confident and someone who enjoys working independently or as part of a team.  

Requirements:

• 2 years’ experience in public relations or corporate communications
• Project management expertise
• Excellent written and verbal skills
• Bachelor’s degree in Communication Studies, Marketing or English
• Proficient in Microsoft Office (PowerPoint, Excel, Word)
• CRM Knowledge
• US Citizenship

The Lead Software Developer position will lead team of developers with deep knowledge in Toll-Free Number provisioning. You will work closely with Engineering, Support, and Sales teams to design, create, and develop ne features and capabilities on the 8MS software products.

You will have the opportunity to help us keep iconectiv’s 8MS SaaS platform as THE SaaS solution for the industry.

Responsibilities:

• Complete software development within the specified development schedule and follow best SDLC practices.
• Ability to learn and adapt new technologies, i.e. a new language, database or others.
• Modify existing software and integrate it back into the system.
• Read existing software; understand how it works and what it does.

Requirements:

The 8MS Software Developer position requires an individual with a strong software, technical, and engineering skills and interest.   The position involves understanding and using 8MS products at a detailed level, working with internal engineers to communicate and solve technical problems, managing and prioritizing multiple projects, and providing follow-up information.  Good verbal and writing skills are required.  

• BS in Computer Science
• 5+ years of experience in the C programming language.
• 7+ years of experience in the Java programming language.
• Experience developing web-based user interfaces.
• Linux Shell, CSS, Javascript, JQuery, SQL and HTML5.

Additional Skills:

• Telephony Industry Experience – Toll-Free Provisioning preferred.
• JSON, XML, Rest Based API’s and Single Sign On protocols (OIDC, SAML )
• Technology stack: OS: Linux, Webserver: Tomcat and Database: Oracle

• Fast learner of new technologies. 
• Detail oriented and methodical.  Able to track your work to know if you are making progress on a project. 
• Coachable. Able to receive direction from a Senior Engineer and willingness to learn.
• Highly analytical.
• Accountable. Takes responsibility for the software they write and owns up to mistakes.
• Works collaboratively and energetically. Adaptable, and able to build rapport and trust with varying personality types
• Resourceful. Ability to learn new things on your own and know when that is needed.

Responsibilities:

Candidate will be responsible specifying, architecting, deploying, upgrading, maintaining, and monitoring lab infrastructure. Including local build system (source code control, build servers, etc). Responsible for packaging and deployment software used to upgrade production system. Provide troubleshooting support to QA and Operations as needed. Participate in the review of requirements and Product Test planning and execution. As necessary, responsible for/participates in overall architecture design, third party hardware and software evaluation and computing platform selection. As necessary, participate on teams involved in cross product solutions and interfaces to other products.

Requirements:

• B.S. in Computer Science or equivalent with 5+ years experience or 8+ years experience for a SR. Developer
• Agile/Lean methodology
• Java Application Server support experience (e.g. JBossEAP and Tomcat)
• Experience with scripting and small-scale software Development (e.g. python, bash)
• Continuous Integration and Delivery tools (e.g. Subversion, Maven, Jenkins)
• Experience with Software Deployment (e.g. Ansible, rpm/yum/dnf)
• Linux Systems Administration (RedHat / Oracle Linux 7.x, 8.x, 9.x)
• Excellent teaming and collaboration skills, including working with Testers and Operations staff
• US Citizenship required

  Additional Skills:

• Experience with Docker and Docker Compose
• Oracle RDBMS and JDBC experience
• Knowledge of AWS (Cloud Formation/Terraform, Amazon RDS for Oracle, IAM Roles and Policies)
• Process monitoring and logging and alarming experience 
• JMS Messaging experience (e.g. Active MQ)
• LDAP Server experience (e.g. OpenLDAP or OpenDJ)

Summer Internship, May - August 2023 with potential to extend through first semester.

Responsibilities include but are not limited to: 

- Installation, configuration, maintenance, and trouble-shooting Windows systems. 

- The System Administrator manages, maintains, and updates systems to facilitate the storage, computing, and communication of information based on the company  

- Service Level requirements Certifications a plus.  

Required Skills:

• Must have a GPA >3.0 

• Hands on experience with Windows, Office 365, VPN 

• Must be able to lift 50 pounds to install desktop, servers and networking equipment. 

• Familiarity with open source tools & packaging, monitoring systems, hardware troubleshoot, tracking, resolution, and routine maintenance with security updates  

• Perform installations/patching of operating system, software installation, and system backups 

• Data recovery  

• Possess great people skills (must be able to interact with other technical groups), and must be able to work independently   

iconectiv has an immediate opening for an attorney with expertise in Employment law and Compliance. This position will report to the EVP- General Counsel and be part of a small, but extremely busy Legal and Contracts team. 

The qualified candidate for this position would be expected to: 

• Advise Human Resources with respect to international and domestic employment matters, such as staffing, retention, benefits, reductions in force and compliance matters. 
• Advise on and assist, as needed, in creating, implementing, and managing corporate compliance policies and practices for areas such as export control, intellectual property, privacy, and data security matters.
• Advise and assist, as needed, in updating, implementing, and managing corporate Code of Conduct 
• Coordinate and manage corporate investigations
• Support compliance reviews and audits
• Serve as point of contact for subpoenas and litigation matters
• Manage outside counsel as needed
• Work closely with other attorneys and Contract Management team on any additional matters which may require support.

Required Skills:  

• J.D. from an ABA accredited law school with excellent academic credentials and admission to the NJ state bar
• 8+ years of experience, preferably a combination of law firm and in-house and preferably in support of technology software and services businesses 
• Expertise in employment law and providing legal counsel with respect to employment matters, corporate compliance, and governance is required
• Excellent oral and written communication skills
• Ability to treat sensitive/confidential information with appropriate discretion
• High energy, self-starter with a “can-do” attitude, strong drive for results and a demonstrated passion for understanding and meeting company needs
• Demonstrated ability to work both independently, as well as collaborate with cross functional teams to achieve high quality results

Responsibilities:

Ensure proper administration and documentation of the current compliance strategy. Ensure that documentation of various compliance controls and procedures are updated by business owners if processes/controls change. This may include policies, procedures, standards, job aids, or other activities used in the compliance strategy. Ensure adequate compliance documentation and retention is maintained as to support iconectiv’s annual financial audit walk through process. Meet with various business units/departments on a regular basis to build an understanding of the compliance program through annual monitoring and testing of controls. Work with the outside consultants develop and execute the annual compliance audit plans as required. Evaluate the adequacy of key controls and related documentation and provide recommendations where areas for improvement exist.

• Annual Review/update internal controls processes and monitor adherence to them.
• Review and revise company policies as needed.
• Oversee annual audit of selected processes.
• Handle annual/quarterly audits pertaining Accounts Payable/Fixed Assets an Employee Expense to ensure corporate compliance
• Review and approval of employee expense policy & procedures to ensure compliance with corporate controls
• Administration of corporate charge card procedures and processing

Requirements

• Bachelor’s or Master’s degree in Business/Accounting.
• 10+ years of experience in an accounting operational environment.
• Experience working with cross-functional teams. 
• Excellent communication skills, including previous experience with written documentation of organizational processes.
• Ability to work independently, manage your own time and priorities, strong organizational skills.
• Previous Experience working with Financial Auditors. 
• Knowledge of Netsuite ERP system and ADP workforce now.
• US Citizenship required