Responsibilities:

iconectiv is managing a series of data products and services related to national and international interconnection. This position is for an up-and-coming individual interested in program management. It will involve managing projects from inception to completion, across several product units, matching customer needs with iconectiv resources to achieve project profit objectives. Responsibilities include service delivery and program management of select contracts within the iconectiv suite, delivering to small and large enterprises, government organizations, consortiums, and joint ventures. The contracts will be product deliveries and managed services arrangements that include system deployment, customer testing and integration, data center set-up, operations, help desk and payment tracking and accrual. Required skills include strong project management practices, strong oral and written communications skills to interface with both the customer and internal stakeholders. The candidate should be prepared to coordinate risk management processes and program reviews. This includes contract compliance tracking, financial assessments, and schedule management. The customer base is domestic and multinational, and the role may require domestic and international travel from time to time.

 The Program Manager will support the following services: 

• Overseeing implementation efforts of the contract or service
• Work with existing Program Managers to coordinate program support for select contracts.
• After a period of transition, serve as customer’s single point of contact for iconectiv during the project plan period.
• With the customer, create, define, and track major milestones in the project plan, including:
  1. Development of specifications – interface and work flow
  2. Acceptance test development and performance
  3. Training – end user and system operation and maintenance
  4. Post deployment customer and contract management for ongoing enhancement and maintenance and support services.
  5. Other service activities
• Conduct and attend status meetings with customer at a frequency mutually agreed to by customer and iconectiv.
• Work with internal iconectiv staff to select and contract and manage subcontractors to ensure they meet the project plans.
• Coordinate and manage budgets, schedules and any personnel selected to work on-site to perform projects tasks. 
• Develop and execute communication plans with the customer and local partners providing status reports as required.
• Support financial reporting needs for billing operations, payment collections, revenue share and accrual reporting.
• Identifying and creating opportunities for follow-on work identifying customer needs and make recommendations to iconectiv sales and account management teams.
• Report to internal management status, risks, and future direction of active projects.
• Typically requires 4+ years related experience with a BS or MS.

The role requires working on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercising judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Exhibit functional expertise, working on problems requiring ingenuity and creativity. Usually self-initiated, where work is usually performed independently with minimal direction from manager. 

 Requirements:

• Excellent communications skills with customers who are not usually engineers and could include C level executives.
• Ability to manage technical, business, and sensitive customer issues through clear communications, broad awareness to independently develop resolution paths and manage their execution.
• Project management skills to organize, track, refine and execute various activities.
• Enough technical awareness to understand high-level technical terms and impacts of service and SLA terms, such as system outage, unavailability, etc. and basic system operations terms and behaviors that would result in actions affecting system service.
• Ability to understand customer contracts and project requirements and how to develop plans to meet them.
• Critical thinking skills.
• Working knowledge of Microsoft Excel, Word, PowerPoint software

Additional Skills:

• PMI/PMP certification would be a plus but is not required.
• Working knowledge of telecommunications, messaging, numbering, and number portability is a plus.
• International program management skills beneficial

  **Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person

Responsibilities:

iconectiv is managing a series of data products and services related to national and international interconnection. The Senior System Engineer will organize and lead efforts to produce business and detailed system requirements for complex software solutions and act as the technical product owner to support Number Management sand Registry services globally. This will require the SE to design an overall solution and develop detailed functional requirements addressing the business processes, flows, and interface specifications. Enhancements are required based on regulator mandates, customer interactions, and marketability improvements.

 The Senior System Engineer will support the following functions as directed by the Sr. Director of Systems Engineering and Solution Architecture.  

• Interpret and convert business requirements and customer feedback into solution designs and detailed functional requirements (conveyed in the form of user stories) for consumption by the development team.
• Guide the software development, testing and verification of requirements through laboratory work as needed.
• Collaborate with cross-functional business and technical teams (including system engineers, developers, and testers) and key customer stakeholders to create highly effective, usable, intuitive, and consistent user interfaces.
• Create mockups, prototypes, proof of concepts, etc. during the development cycle for new features and capabilities.
• Function as the user advocate during the development process and offer suggestions from a user-centered perspective.
• Participate in demos  and support the QA testing efforts to ensure the user experience requirements are fulfilled.

 Requirements:

• Experience in writing engineering requirements for large-scale, highly available, fault-tolerant, real-time, and distributed systems
• Several years of experience in areas like systems engineering, integration, systems architecture, or information security.
• Ability to interpret and translate industry and customer business processes and requirements into detailed technical requirements, performing gap analysis and proposing solutions which can be easily understood by developers and testers.
• Ability to understand and define common architectural styles for APIs (REST/JSON/YAML, SOAP/XML, Webhooks, etc.)
• Broad scope of technical background, including such areas as databases, interface protocols, security, encryption, analytics
• Ability and desire to research modern technologies and provide direction to a team of developers and testers. 
• Experience with delivery and support as a system engineer and product owner in an agile environment adhering to agile best practices is required.
• Excellent verbal, written and communication skills is required with the ability to interact with end users/customers on a regular basis.
• Strong time management skills with a history of meeting commitments are required.
• B.S. in Computer Science discipline with 8+ years of experience or equivalent working experience
• U.S. Citizenship required
• **Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person

 Additional Skills:

• Experience in designing billing modules and automated interfaces with ERP systems would be a plus but is not required.
• Experience with usability engineering is desired but is not required. 
• Telecommunication IT requirement process experience is desired.

Responsibilities:

The Senior System Administrator role provides system administration maintenance and support for the NPAC  (Number Portability Administration Center) Lab and Production Telecommunications Application Service environments.  The Senior System Administrator is a crucial member of our Operations team and is responsible for overseeing the installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems. 

This position has the following responsibilities:

• Must be available to work 24 x 7 on-call rotation during off-hours to support the needs of the business:  nights, weekends, and holidays.
• Must be available to work off-hours maintenance activities, as needed and required.
• Must be willing to perform data center support activities on-site, both on and off hours, as needed and required.
• Must have US Citizenship
• Provide system administration maintenance and support for various telecommunication-based service platforms. 
• Relevant Oracle and HP hardware experience.
• Install – rack, stack, and cable new equipment hardware builds or equipment replacements in our data centers.
• Perform OS (VMware, Linux, Solaris) equipment installation and configurations for new builds and equipment replacements.
• Perform OS (VMware, Linux, Solaris) and application back-ups for test and production systems.
• Resolution of platform system issues and alarms.
• Trace data collection, log file analysis for network/application/middleware devices; service/system trouble correlation and general problem troubleshooting.
• Incident Management - Perform troubleshooting triage with multiple teams, investigations and mitigation/remediations of trouble tickets.
• Perform post-mortem and root cause analysis for service impacting issues and generate Root Cause Analysis reports.
• Batch job scripting, testing, and implementation.
• Cron jobs and file system maintenance.
• Change Management - Write and test MOPs (Method of Procedures) for common and complex system administration and operations practices.
• Write and execute Operations Acceptance Test Plans and Cases.
• Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
• Develop and maintain technical documentation required to support the platform, such as, Operations Design Requirements documents (ODRs) and Runbooks.
• Work remote in commutable distance to Bridgewater, NJ or Dallas, TX
   

Recommended Qualifications:

• Bachelor’s degree in technology related field – MIS, Computer Science, Networking, EE, or ME or equivalent experience.
• Demonstrated Solaris, VMware and Linux system administration expertise.
• Minimum of 10 years of relevant working experience.
• Programming:  Proficiency with Linux/Unix Shell Scripting Programming (Python).
• Demonstrated experience with common server applications:   JBOSS, Tomcat, Oracle.
• Communication:  TCP/IP, UDP, TCAP, SNMP, SS7, Networking is a plus.
• Previous operations center experience: technical troubleshooting, customer support, monitoring systems and ticket/incident management, resolution, and escalation processes.
• Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment.
• Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
• Proficiency with Microsoft Office Applications Suite and SharePoint.
• Ability to communicate with all levels of management.
• Personal Attributes: Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
• Familiarity with ITIL standards, Number Portability, Telecommunications is a plus. 

Responsibilities:
The Senior Network Engineer role is responsible for the implementation, planning, and coordination of network and security systems and software that protects the technological infrastructure for the NPAC (Number Portability Administration Center). In this capacity, the Senior Network Engineer builds and maintains the daily operations of computer networks for Lab and Production at our Primary and Alternate data centers. 

 This position has the following responsibilities:

Must be available to support the needs of the business 24 x 7 via on-call team rotation

• Support local data centers on-site and remotely to manage and maintain lab and production network equipment.  This includes performing work physically in the data center when on-site hands are required.
• Design, build, implement and test, green field lab and production network solutions.
• Design, implement and test network expansions and changes.
• Deploy, install, and configure hardware such as firewalls, switches, routers, load balancers, IPS, network monitoring systems and other network security related products.
• Develop project proposals, designs, implementation plans including timelines and cost projections for various network initiatives.
• Write functional requirements/specifications documents for network projects and initiatives.
• Perform network maintenance activities - upgrade network hardware, IOS upgrades and network routing configuration implementations and modifications, as required. 
• Review and develop MoPs (Method of Procedures) for network change management implementations in lab and production environments.
• Develop and maintain Network ODR (Operations Design Requirement) documents for network data configuration record keeping and archives.
• Perform network troubleshooting to isolate, diagnose and resolve common and complex network problems.
• Develop and implement network acceptance test plans for new network builds.
• Perform network modeling, analysis, and planning.
• Be able to advise and present technology related issues and trends to management.
• Knowledge share, direct and guide junior members of the team.

Required Qualifications:

• Must have Fortinet Certified Professional - Network Security Certification
• Expertise in Fortinet FortiGate, FortiSwitch network gear and FortiManager, FortiAnalyzer and FortiAuthenticator.  .
• BS or MS in Network Engineering and Administration or related technology field.
• Minimum 7 years of IT Network experience.
• Strong experience in the areas of Network requirements analysis, architecture, engineering, operations, and maintenance.
• Experience with Cisco router, ASA, and switching (Catalyst, Nexus) systems, F5 load balancing and network monitoring tools is a plus.
• Expertise in the following areas: WAN, LAN, Switching, and IP addressing, Routing Protocols, Firewalls, IPSec VPN tunnels and network/data security.
• Expertise with SNMP – and NetFlow-based network monitoring and management
• Expertise with infrastructure cabling and premise guideline specifications
• Experience with various operating systems and environments (Windows, Linux, Solaris).
• Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
• Proficiency with Microsoft Office Applications Suite and SharePoint.
• Ability to communicate with all levels of management.
• Personal Attributes: Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
• Familiarity with ITIL standards, Number Portability, Telecommunications is a plus.
• Bachelor’s degree in computer science, computer engineering, or similar technical discipline or 6+ years of equivalent work experience.
• Must be able to go into the facility as needed
• Work remote in commutable distance to Bridgewater, NJ or Dallas TX
• US Citizenship only required

Responsibilities:

• Leading and running all agile ceremonies as Scrum Master, for the Engineering organization responsible for development of the product.
• Coordinating all other aspects of the overall project beyond Engineering.
• Working with cross functional teams and ensure planning and superior communications among all organizations  such as Sales, Product, Engineering, Marketing, Security, IT/Network and Operations.
• Learn internal project expectations required before a project launch and ensure all those items are completed as necessary.  

 Requirements:

• The candidate should have experience working as a Scrum Master on agile development teams and all agile ceremonies that entails.  
• Organized with attention to detail 
• Ability to make decisions and solve problems while working under pressure and tight timelines
• Ability to communicate orally and in writing in a clear, accurate and straightforward manner
• Ability to prioritize and organize effectively 
• Ability to develop strong working relationships with peers and project members
• Bachelor's degree with 3+ years of experience or 5 years of experience in lieu of a degree  
• Work in the Bridgewater, NJ office once a month or as needed
• US Citizenship required

**Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person**

Additional Skills:

• Perforce Hansoft Planning tool
• Perforce Helix ALM tool
• MS office products
• MS SharePoint

Responsibilities:

The Information Security, Application and System Testing Analyst will be responsible for maintaining a fully mature enterprise-wide IT Application and System Security Testing program. This role is challenged with the responsibility of identifying and safeguarding applications, systems, and emerging technologies while applying information security best practices. In addition, this role will be responsible for enhancing a robust cyber security Software Development Lifecycle (SDLC). This position will also have operational responsibility in the disciplines of: vulnerability management; incident response; malware analysis; audit and compliance schedules; security best practices to large database and high-transaction software systems in the Telecommunications space; advancing the program development of key risk and performance indicators with documented metrics.

 Some essential functions of the role include, but are not limited to the following:

• Work with sensitive and confidential information while maintaining the highest level of confidentiality, professionalism, and ethics
• Maintain documented procedures and follow industry best practices for conducting application, system, and malware testing
• Contribute to helping others learn industry security tradecraft
• Perform application and system vulnerability assessments across the enterprise
• Monitor overall IT Security Operations effectiveness
• Assist with incident response and potential breach activities, on a 24x7 schedule, if necessary
• Perform code reviews across a variety of programming languages and business units
• Performing assessments of System Development Life Cycle (SDLC) processes
• Developing test scripts and procedures to support the program’s tactical and strategic initiatives
• Other security-related projects that may be assigned according to skills

 Required Qualifications:

Candidates for this role must have direct experience with the following:

• Minimum of 2+ years work experience in application security
• Minimum education requirement of B.S. degree in Computer Science or equivalent work experience
• Strong ethics and understanding of ethics in business and information security
• Experience performing code reviews
• Experience in or strong understanding of software development / writing coding
• Experience remediating vulnerabilities with business partners
• Knowledge of OWASP tools and methodologies
• Understanding of Java, C# and other web programming languages 
• Understanding of scripting languages such as: Python, Go, AngularJS
• Knowledge of secure system configurations for both Windows and Linux platforms 
• Knowledge of how to secure and configure Webserver Technologies such as Apache, IIS, Tomcat etc. 
• Ability to complete tasks and deliver professionally written and oral reports to clients at all levels of the organization
• Possess current security certifications (e.g., CSSLP, CASS, OSWE)
• Participate and contribute to enterprise security breach response activities; 24x7 schedule, if necessary
• Collaborate with both internal and external partners to develop and update Security Operations standards, procedures, guidelines, and best practices
• Developing and reporting of key information, metrics, security performance, and driving enterprise processes
• Excellent communication, collaboration, and strong project management skills 
• The ability to obtain a government clearance, if needed
• US Citizenship required

Additional Skills:

• Experience working with malware and applying reverse engineering techniques
• Experience with web application vulnerability scanning tools (e.g., IBM AppScan, HP WebInspect, Acunetix, Burp Suite Pro, amongst others)
• Experience with creating scripts (e.g., PowerShell, Pearl, Python, Go)
• Experience with application and system analysis tools (e.g., HP Fortify, Checkmarx, BlackDuck)
• Experience with high level programming languages (e.g., Java, C, C++, .NET (C#, VB)) 
• Experience with web application development (e.g., ASP.NET, ASP, PHP, J2EE, JSP)
• Understanding of container and automation technologies such as Jenkins, Puppet, Chef, Docker, Kubernetes etc. 

Responsibilities:

Looking for a qualified software developer who will be responsible for building product enhancements and solutions to meet customer and product roadmap requirements. Develop and implement UI and backend components in function-based architecture including web services. 

Required Qualifications:

Ability to perform software development functions along with demonstrated experience of delivering software systems on aggressive schedules and changing priorities with quality and on schedule. 

• 10+ years of experience in building scalable Web applications using broad web technologies such as: HTML5/CSS/Bootstrap, HTML Frames, JavaScript libraries like jQuery, Java Servlets, JSP and frameworks preferably Angular framework (12.x and up)
• Programming experience in Java and open standard file formats such as JSON and XML
• Knowledge in working with RDBMS like Oracle or MySQL.
• Familiarity with secure design, coding & browser debugging
• An inherent curiosity and a willingness to learn on your own
• Ability to design/develop screens without specific design requirement
• Ability to work independently with minimal supervision
• BS/MS degree in Computer Science, Engineering, or a related subject or equivalent experience
• Required two days in the Bridgewater, NJ office

**Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person**

Desired Qualifications:

• Familiarity with PHP, C, Python, Tomcat, Shell programming languages
• Excellent written and verbal communication skills to be able to explain problems and solutions concisely and clearly
• Experience working in Waterfall and Agile environment with changing priorities and tight schedules, utilizing ALM tools (Helix, JIRA) and familiarity with DevOps principles and tools (Jenkins, Git)