be part of the team

A professionally challenging and rewarding place to work, we believe our employee’s knowledge, skills and experience are our most valued assets. We offer a competitive and comprehensive package that includes competitive base and incentive pay; medical, dental, life insurance; disability programs; Health Savings Account (HSA) and Flexible Spending Accounts (FSA); Savings/401(k), paid time off; education assistance and training. In addition to our full-time positions, we offer internships for students through our Intern University program and internships for professionals returning to the workforce through our affiliation with the Path Forward organization.

Learn more about life at iconectiv.

We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The company's status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Applicants have rights under Federal Employment Laws (FMLAEEOEPPA)

accommodations for applicants with disabilities

iconectiv is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online career page due to your disability and need accommodation, you may e-mail us at recruiting@iconectiv.com. Please use "Accommodation Request" as the subject line of your email or call us at +1 732-699-4414.

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Open Positions

Data Architect/Systems Engineer

Hybrid, Bridgewater, NJ
Software Development
Job ID 2959

Responsibilities:
Equipment Coding Engineer with responsibility to analyze telecommunications equipment using Common Language® Standard technical documents, categorizing the equipment, recommending standard naming and updating the industry repository.

Included will be the analysis of schematic and circuit drawings, and documentation to accurately identify and categorize equipment, and determine the appropriate values for a wide range of attributes utilized in the provisioning process.  The engineer must also communicate with equipment manufacturer technical engineers and other iconectiv individuals to gather the necessary equipment specifications.   Also required is quality assurance verification of encoded items.

The right candidate will have a very high degree of personal motivation, strong leadership capability, and a very strong personal work ethic encompassing eagerness to expand responsibilities, assist others, and a can-do attitude.

Key Areas of Responsibility:
 •Owning relationship with Equipment manufacturers to ensure satisfactory communication of detail for each equipment coding request and to resolve issues.
 •Support the coding of physical equipment, software, and licenses.
 •Analysis of equipment attributes to ensure they are complete and plausible, cross-referencing where possible and appropriate.
 •Quality Assurance of coded items.
 •Support other team members and mentor junior team members.
 •Participate in supplying requirements for and testing of application used for Equipment Coding.
 •Manage to tight timelines.
 •Participate in special projects and other duties, as assigned.

Required Skills:

•Associate’s degree in Electronic & Computer Technology or Network Systems Administration or another discipline coupled with at least 5 years work experience in the telecommunications industry.
 •Candidate should have a strong appreciation of communication networks and communications equipment.
 •Highly motivated team player.
 •Exhibits relentless attention to detail.
 •Self-starter that has the ability to work with minimal oversight and has organizational skills to define, execute, track, and refine project activities.
 •Excellent communications skills, both oral and written, both technical and non-technical.
 •Ability to manage technical, business, and sensitive manufacturer relationship issues through clear communications.
 •Working knowledge of Microsoft Excel, Word and PowerPoint.
 •Travel will be up to 10%.

**U.S. Citizenship required**

Additional Skills:
 •Experience with the Common Language Information Equipment Service. 
 •Experience working with major telecommunications equipment manufacturers. 
 •Knowledge of current telecommunications equipment and technologies (e.g., IP; DWDM; etc.). 

Data Architect/Systems Engineer

Hybrid, Bridgewater, NJ
Software Development
Job ID 2958

Responsibilities:
Data Architect/Systems Engineer with responsibility to maintain more than one industry data standard (Common Language code set). This will involve driving code set evolution in advance of significant changes in the industry and caring for cross-code set impacts. A significant component will be customer support for the use of industry standard data and the software system that maintains it. The right candidate will have a high degree of personal motivation and a strong personal work ethic encompassing eagerness to expand responsibilities and a can-do attitude.

Key Areas of Responsibility:
 •Technical support for more than one Common Language code set.
 •Participation in Industry Forums related to Common Language (e.g., TAG/IAB).
 •Manage to tight timelines.
 •Assist with special projects and other duties as assigned.

Required Skills:

•Bachelor’s degree in Information Technology and Informatics or Electrical Engineering, or a Bachelor’s degree in another discipline coupled with at least 3 years work experience in the telecommunications industry.
 •Candidate should have an appreciation of communication networks, processes and systems.
 •End User (Customer) interface experience.
 •Strong presentation skills are required for training and for reviewing code set evolution proposals with customers.
 •Highly motivated team player.
 •Exhibits relentless attention to detail.
 •Self-starter that has the ability to work with minimal oversight and has organizational skills to define, execute, track, and refine project activities.
 •Excellent communications skills, both oral and written, both technical and non-technical.
 •Ability to manage technical, business, and sensitive customer issues through clear communications.
 •Demonstrated ability to understand customer needs and customer issues and devise solutions.
 •Working knowledge of Microsoft Excel, Word and PowerPoint.
 •Travel will be up to 10%.

**U.S. Citizenship required**

 

Additional Skills:
 •Experience with Common Language Information Services is a plus. 
 •Experience working with a major telecommunications service provider is a plus.

Product Marketing Manager

Hybrid, Bridgewater, NJ
Marketing
Job ID 2957

Responsibilities:

The ideal candidate must have an understanding of the industry, know the customers and have a fundamental understanding of where the market is going. The product marketing manager will be responsible for deploying and coordinating the corporate and product marketing initiatives globally. The ideal candidate will assist in the development of product positioning and messaging to help ensure product differentiation. The candidate will assist with market research, market analysis and competitive analysis and contribute to the creation of sales enablement tools.  

  • Assist in the development of messaging and sales enablement content that can effectively be used across departments and leveraged by corporate communications and sales. 
  • Develop and execute on Product Go-to-Market and Product Launch plans.
  • Conduct market research and analysis and bring relevant information to the internal teams in clear and actionable ways. 
  • Conceive of and develop content to support lead generation campaigns.
  • Coordinate and effectively prioritize, oversee and facilitate projects and requests. 
  • Work with Sales and Product Management to ensure consistent content across all marketing channels.
  • Measure and optimize the buyer journey as it relates to product feature adoption and usage.

 Required Qualifications: 

  • Bachelor's degree (BA/BS) from a four-year college or university; or equivalent combination of education and/or experience. 
  • 5-7 years of product marketing experience in communications/technology industry. 
  • Ability to effectively communicate technical/complex information both verbally and in writing; analyze and problem solve a variety of issues; carry out strategic planning activities. 
  • Market research, competitive intelligence and market analysis experience. 
  • Ability to coordinate and effectively prioritize, oversee and facilitate projects and requests. 
  • Excellent written and verbal communication skills and an ability to work well in a team environment.
  • Ability to work effectively in a multi-tasking environment. 
  • Ability to collaborate with technical and non-technical staff. 
  • Ability to adjust to changing priorities and deadlines.
  • Travel 10%

Highly Desirable Qualifications:

  • Experience with customer engagement and market intelligence platforms.
  • Experience conceiving demand generation programs.

Director of Sales

United Kingdom
Sales
Job ID 2956

The Director of Sales role will be based in the UK and will be focused on developing sales strategies, executing sales plans, creating customer interest, and managing channel partners.  This role will focus on the iconectiv product portfolio and will be responsible for closing both new business and renewal business.

Major Duties and Functions: 

  • Individual contributor responsible for driving sales in assigned territory to include meeting and exceeding sales goals.
  • Develop and maintain key client relationships. 
  • Must be able to develop, keep current and execute Strategic Account/Territory plans.
  • Improve and drive product and services specific strategies and sales cycles.
  • Leverage existing relationships to position iconectiv’s entire suite of products.
  • Follow corporate deal approval process.
  • Travel to key customer sites are a regular and required activity. 
  • Interact and coordinate with other sales teams working on the same account. 
  • Develop trusted advisor relationships with key customer stakeholders and executives.
  • Negotiate contracts and close agreements. 
  • Clearly communicate the progress of initiatives to internal and external stakeholders. 
  • Forecast and track key account metrics. 
  • Assist with challenging client requests or issue escalations as needed
     

Requirements:

  • Proven account management, channel management, or other sales experience. 
  • Demonstrated ability to communicate, present effectively at all levels of an organization.
  • Demonstrated experience or relationships with telecommunications industry. 
  • Bachelor’s Degree in appropriate field of study or equivalent work experience. 
  • 10+ years’ experience selling solutions to Telecom Senior Executive, marketing, planning and operations groups.
  • Ability to handle multiple tasks simultaneously and prioritize accordingly.
  • Results driven, team player with strong sense of responsibility.
  • Ability to work with a minimum level of supervision.
  • Excellent written and verbal communication skills.
  • Strong English language skills (verbal and written) Multi-lingual is a plus.
  • Familiarity with trusted communications trends such as STIR/SHAKEN and RCS


 

SW Developer/Engineer (Oracle Database Expertise)

Hybrid, Bridgewater, NJ
Software Development
Job ID 2953

Responsibilities:

Responsible for developing software that anticipates and supports customer business needs, iconectiv business objectives, and keeps ahead of the competition.  Specifically, responsible for the design, development and testing of software programs in accordance with iconectiv procedures.  Provide troubleshooting support to customers as needed.   Participates in the review of requirements and Product Test planning and execution.  Support the production of necessary Learning Support materials.  As necessary, responsible for/participates in overall architecture design, third party software evaluation and computing platform selection.  As necessary, participates on teams involved in cross product solutions and interfaces to other products.  May be responsible for application database support which encompasses build, development and test environment support along with packaging/shipping software. 

Required Qualifications:

  • Demonstrated experience delivering software systems on aggressive schedules with high quality.
  • Oracle RDBMS and JDBC experience a MUST
  • Agile/Lean methodology
  • Systems design
  • Java
  • Software configuration tools (source control, defect tracking, etc.)
  • Large scale performance applications
  • Excellent teaming and collaboration skills
  • SQL Developer 
  • Schema design, Data modeling, and optimization
  • Tuning, indexing, partitioning, query optimization
  • Stored procedures, triggers, transaction management
  • B.S. in Computer Science or equivalent with 5+ years of experience or 8+ years of experience for a SR. Developer
  • US Citizenship required

 

Additional Skills desired:

  • Experience with latest SW development tools such as Eclipse IDE
  • Database Administration
  • Oracle RAC
  • Data Warehousing
  • AWS
  • Process monitoring and logging experience 
  • Messaging experience, e.g. JBoss messaging, Oracle AQ
  • Database migration
  • Distributed database
  • MyBatis
  • J2EE EJB experience
  • JBoss application server experience
  • Reporting 3PP experience (e.g., JasperSoft)
  • Billing Systems experience

Software Quality Assurance Engineer

US/Remote
Quality Assurance
Job ID 2950

Responsibilities:

iconectiv is seeking a lead Test Automation Engineer to define and implement test automation scripts to ensure that our products match our software quality standards. You will be a lead test engineer on the TruNumber Gateway product, which provides service providers a GUI to initiate and manage telephone number porting activities in addition several APIs to 3PSW system that support telephone number porting automation.

  • Work with an Agile team to deliver best-in-class test cases and automation scripts.
  • Define and implement the test automation strategy, support other testers in their testing activities, create automated test cases and perform automated and manual testing as needed.
  • Collaborate with System Engineering, Software Development, DevOps, and Program Management in all aspects of the development lifecycle from early design feedback, functional automation, reliability, stress, performance, integration testing, through to supporting production issues.

Requirements:

  • Skilled with a variety of languages, frameworks, tools and techniques for front and back-end test automation - preferably the Robot Test Automation framework.
  • Understanding of Web based application built using the Angular web development framework.
  • Knowledge and experience in the following languages and technologies: Python, JSON based RESTful services, HTML, JavaScript, CSS/Bootstrap, SQL, relational database technologies.
  • Proven ability to write automation scripts to verify data structures, data formats, and data values.
  • Demonstrated ability to build and maintain automation tests.
  • Experience with Agile/SCRUM processes and techniques and familiarity with Helix is an advantage.
  • Ability to communicate and collaborate cross-functionally, and work well in a team-oriented environment.
  • Strong ability to create and design test automation and test infrastructure - 3+ years in a Software Engineer or Software Engineer in an automated test capacity is preferred.
  • Strong written and verbal communications skills.
  • B.S. in Computer Science or related discipline.
  • US Citizenship required

Digital Web Producer

Hybrid, Bridgewater, NJ
Marketing
Job ID 2948

Responsibilities:

  • Responsible for website production, utilizing Drupal CMS to update company and product websites.
  • Small HTML updates to sites as needed.
  • Manage digital projects within production (liaising with team members to create communication, schedules, resource plans, defining success and quality criteria for the projects).
  • Assisting with UX efforts on sites and apps 
  • Present regular reports on the progress and status of all project initiatives.
  • Assist in planning and execution of web projects including SEO/SEM
  • Measure and report performance of all digital marketing campaigns and websites
  • Collaborate with internal teams to create future pages, templates and optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels.
  • Collaborate with agencies and other vendor partners.
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
  • Have a collaborative style working in conjunction with other business units and stakeholders to identify new ideas, and define requirements.

 

Required Qualifications

  • Bachelor's degree (BA/BS) from a four-year college or university; or equivalent combination of education and/or experience.
  • 3+ years of Website Production & Project Management experience, including project planning, task scheduling, risk and issue management, in a fast-moving production environment.
  • Demonstrated ability to manage projects under challenging and pressurized scenarios.
  • Strong people interaction and relationship building skills across multiple functions within the organization
  • Developed sense of ownership and accountability 
  • Excellent verbal and written communication, as well as interpersonal and presentation skills
  • Experience in  Drupal or another enterprise CMS
  • Experience in Website design and implementation
  • Experience with UX is a plus
  • Highly organized and motivated project manager with an aptitude for understanding and solving problems
  • Ability to coordinate and organize requests and effectively prioritize, oversee and facilitate projects and requests.
  • Ability to collaborate with technical and non-technical staff.
  • Ability to adjust to changing priorities and deadlines
  • Exhibit strong organizational skills and attention to detail. 
  • US Citizenship required

NetSuite Billing Coordinator

Hybrid, Bridgewater, NJ
Finance
Job ID 2937

Responsibilities:

  • This position will support the iconectiv billing manager in their overall daily responsibilities. This will include but not be limited to the following.
  •  The review and understanding of contract particulars as it relates to properly establishing the required Sales Order in NetSuite. 
  •  The establishment of billing and revenue schedules within NetSuite in compliance with contract terms /language and internal reporting requirements. 
  •  Distributing Customer Invoices as required including the use of outside platforms such as Ariba or other customer specific systems. 
  •  Ensuring contracts line items are established with correct sales tax information. 
  •  Working with other groups within Finance and Product management to resolve invoicing, credit, and cash application issues.
  • NetSuite Customer Setup.    

Requirements

  • Bachelor’s degree in Business/Accounting.
  • Experience in an accounting operational environment.
  • Experience working with cross-functional teams. 
  • Ability to work independently, manage your own time and priorities, and strong organizational skills.
  • Experience working with NetSuite ERP system and knowledge of Avalara tax software
  • US Citizenship required