making number portability possible
What makes it possible for customers in the United States to keep their phone numbers when switching communications service providers? It’s a secure and efficient central platform called the Number Portability Administration Center (NPAC), which is managed by iconectiv in its role as the country’s Local Number Portability Administrator (LNPA).
The largest system of databases of ported phone numbers in the world, the U.S. NPAC includes more than 500 million phone numbers for ~1600 service providers, service bureaus and providers of telecom-related services. Wireline, wireless, VoIP and cable service providers in the United States, depend on this central, common and authoritative database for numbering services.
Law enforcement and public safety agencies use these services to verify the service provider of record and porting history of telephone numbers, as well as to identify law enforcement points of contact at each service provider. Businesses that must comply with TCPA regulations rely on the service to verify when a telephone number changes between wireline and wireless, avoiding serious penalties that can occur if they fail to comply with Wireless Do Not Call requirements.
Before the Telecommunications Act of 1996, consumers had to change their phone number every time they switched service providers. When local number portability (LNP) was mandated as part of the Act, it helped to increase competition among service providers, stimulate demand for telecommunication services and encourage technology innovation. Now, over 20 years later, nearly every phone number in the United States can be ported.
Find out more about the NPAC as it relates to your industry below.