Legitimate businesses that rely on voice calls to reach their customers got a much-needed boost this week following the announcement by the Secure Telephone Identity Governance Authority (STI-GA) that they are expanding how trusted caller information can be established. This APNews.com article discusses how this policy change gives voice service providers that plan to use Delegate Certificates…
Robocalling is a global epidemic that affects every corner of the world. In 2020, North America and Europe received a total of 157.4 billion robocalls. This year, American consumers alone have received nearly 22 billion in the first five months, with this number expected to reach more than 52 billion by the end of the year. In this Q&A with Vanilla Plus, iconectiv’s Chief Product Officer…
5G’s expansion has been going at full force for some time now. But still some service providers aren’t as up to speed as some of the others. Certain providers have taken up the business model of capitalizing on 5G, MEC and NVF to maximize scalability, flexibility and operational efficiency while enabling new services and revenue streams. In this article iconectiv’s director of product management…
The FCC September 28 mandate is quickly approaching, and many are wondering what that will mean for inbound calls to the United States. While the purpose of the Robocall Mitigation Database (RMD) registration mandate is to protect American consumers, the rules impact foreign networks and may cause unintended consequences for American travelers, offshore contact centers and branch offices located…
Managing the complexity of 5G rollouts is possible – and the industry is at a critical inflection point where 5G deployment is supporting dramatic changes in the services being made available to customers. The benefits of utilizing a common nomenclature in the evolution and deployment of new facilities-based network ecosystems and the virtual components upon which these technologies rely are…
Computer code is the foundation for every piece of technology, including businesses and services. Add to that, many customers assume that if a software or firmware update comes from the vendor, it’s safe to install, creating a target attack surface for hackers and other bad actors. Michael Iwanoff, Chief Information Security Officer, gives three informative tips on how businesses can secure…
Conecta Latam had its beginning virtually. The first day of the event featured a focus on Business Assurance, Fraud & Security and featured industry recognized speakers. The first day included a presentation by, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development. He discussed how iconectiv’s TruNumber Protect helps telephone companies enhance…
The 2021 Telco Transformation LATAM Digital Summit has officially concluded. Over the three days, many experts addressed digital transformation and its impact on the telecom industry. In this Prensario TI Latin America article, iconectiv’s Principal Corporate Business Development, Juan Carlos Ortiz, explores the importance of operators needing analytics to verify sources.
With the rise of unwanted robocalls, ignored or blocked legitimate calls have a negative impact on U.S. companies and consumers. In a virtual summit hosted by The Network Media Group, iconectiv’s Chief Technology Officer Chris Drake, alongside experts from AT&T and CTIA addressed the importance of an industry-backed centralized telephone number registry to help maintain the integrity of one…
Networks and digital devices bring both conveniences and new avenues for fraud. In 2020 alone, an overwhelming 4.7 million consumers reported fraud cases to the Federal Trade Commission (FTC). Technology Research Institute in partnership with iconectiv released a report—The 2021 State of Communications-Related Fraud, Identity Theft and Consumer Protection in the USA— which examines the…
