Hosted by MEF and the Canadian Telecommunications Association, the MEF Leadership Forum is being held on July 18 in Toronto, Canada. Matt Lear, iconectiv’s Senior Director of Product Management, will be in attendance to discuss the latest text messaging trends and technologies.
Hosted by SOMOS, the 2023 SOMOS Summit is being held on October 16-17 in Washington, D.C. Mike Gilbert, iconectiv’s Senior Account Director, will be in attendance to discuss the transformative power of phone numbers in our hyper-digitalized world.
Matt Lear, iconectiv’s Senior Director of Product Management, joins other industry leaders at the MEF 2023 Forum on July 18, 2023, in Toronto, Canada as a panelist to discuss how short codes, 10DLC and toll-free messaging help businesses better connect with customers.
Spoofing is when a caller deliberately falsifies their caller ID to resemble a number familiar to you. Some of these can be local numbers, government numbers or a company with whom you associate.
Smishing is a SMS messaging scam where you are asked to provide sensitive information. Common smishing scams include account confirmation, urgent message on banking information and customer support…
The digital age has reshaped trust between corporations and customers, with traditional voice calls facing challenges in today's connected world. Explore the importance of personal connections and rebuilding trust by establishing a global trust standard.
Hosted by MEF and the Canadian Telecommunications Association, the MEF Leadership Forum is being held on July 18 in Toronto, Canada. Matt Lear, iconectiv’s Senior Director of Product Management, joins as a panelist, discussing "One Medium, Many Paths: Differentiating Shortcode, Toll Free + 10 DLC."
In this edition of the customer experience (CX) series, iconectiv delves deeper into short codes and their efficacy. As short codes are increasingly being utilized for customer experience services such as shipping and delivery, iconectiv highlights the necessity of viewing short codes as a trusted friend.
Number portability allows consumers and businesses to retain their phone numbers when switching providers. Businesses can benefit from porting data for fraud mitigation, risk assessment, and TCPA compliance. iconectiv's NPAC Data Select Tool helps access this information and determine eligibility.
