In this article, Peter Ford, executive vice president and head of iconectiv’s Information Solutions business, provides his perspective on how communications service providers should prioritize the network and network connectivity for 5G business cases in this article. Peter highlights the distinction between several levels of trust between businesses and customers in a Q&A.
Chris Drake, SVP of Corporate and Business Development, iconectiv, joins KATU – Portland, to offer advice on avoiding phone scams.
In this article, Peter Ford EVP, Head of Information Solutions Business at iconectiv, examines how public trust between corporations and consumers can be re-established. Peter outlines the importance of building a global trust standard, whereby voice call can be reclaimed as for legitimate call identification.
Alberto Apablaza, Director of Account Manager at iconectiv, joined Brian Mendoza at Telemundo Philadelphia to discuss texting and wrong number scams. Alberto highlights the importance of recognizing romance scams and offers advice on how to avoid them.
Presented by the SIP Forum, the KYC Summit 2023 is a special webinar series focused on “Know Your Customer” Strategies, Solutions and Best Practices. Experts leading the development of such initiatives will offered their knowledge, including iconectiv’s Chris Drake.
Visit the iconectiv team at Booth 427 to learn the how the TruNumber, TruOps and TruReach platforms are restoring confidence in voice communications, allowing trusted and timely consumer engagement and driving operational efficiencies for communication service providers, network element and equipment providers and other industry stakeholders.
Visit iconectiv’s Bob Grant, Director of Product Management, and Chris Drake, SVP of Corporate and Business Development, at SIPNOC 2023 in Herndon, VA. They will both be speaking in the “Cross Border Call Authentication,” and Numeracle’s, “The Future of End to End Branded Calling Using Authentication,” sessions on September 12-13.
Hosted by MEF and the Canadian Telecommunications Association, the MEF Leadership Forum is being held on July 18 in Toronto, Canada. Matt Lear, iconectiv’s Senior Director of Product Management, will be in attendance to discuss the latest text messaging trends and technologies.
Panel moderator and iconectiv SVP of Corporate and Business Development Chris Drake was joined by fellow industry experts in a session titled “Are We Ready for a Universal Registry of Known Telephone Numbers?” at the recent SIP Forum KYC Summit 2023. Check out a summary of the panel in case you missed the show.
In this installment of our customer experience (CX) series, we are taking a deeper look at the voice channel.
