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- It is time consuming for federal agencies to research and compare dozens of telecom service providers. That’s why the U.S. General Services Administration created the Enterprise Infrastructure Solutions (EIS) program, which provides agencies with a single, convenient resource for quickly identifying their options. A new use case explores how iconectiv’s Common Language enables agencies to quickly…
- To avoid consumer frustration of waiting on hold for a long time, many retailers, government agencies and other organizations provide people with the option of leaving a callback number instead of staying on hold. The catch is that callbacks also enable fraudsters, who leave International Premium Rate Numbers (IPRNs), to take advantage of a retailers’ customer-first approach.
- Spam and illegal robocalls have caused consumers to stop answering calls from telephone numbers they don’t recognize. This poses a significant challenge for legitimate businesses trying to reach consumers by telephone with important or timely updates and information. A Registered Caller proof-of-concept trial with Verizon and Metaswitch successfully showed that valid enterprise calls were fully…
Robocalls harm consumers every day. They also harm consumer confidence in voice calls, which hampers the ability of companies to reach customers on the phone. With the rise in unwanted robocalls, 71% of consumers said they stopped answering their phone completely.
In 2021, a missing hiker, lost in the mountains of Colorado, ignored repeated calls from rescuers because the calls came from…
- Network Service Providers are looking for new income streams to offset shrinking voice, data revenues and margins. If they implement OBR quickly and correctly, it can be a major new source of revenue — and enable them to avoid penalties and surcharges that can be 3,000% over standard termination rates. iconectiv’s TruNumber Protect can be added to Network Service Providers’ existing rating and…
- CBS Chattanooga’s Nick Hill reports on how fraudsters are taking advantage of the holiday shopping season through texting scams. iconectiv’s Senior Vice President, George Cray, shares expert information on how to protect against these scammers. CBS explains the concept of smishing: text messages that are designed to install spyware or steal other personal data. Cray advises viewers to beware of…
- For over a decade, iconectiv—the world leader in number portability and ambassador for trusted communication—has played a key role in enabling number portability across Argentina. On September 20, 2022, Argentina became one of the six countries in the world that support both fixed and wireless number portability, powered by iconectiv’s Number Portability Clearinghouse solution. This expansion…
- iconectiv will host the first quarter Common Interest Group on Routing and Rating (CIGRR) work group session in Los Angeles, CA, on January 24th – 26th, 2023. This three-day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA).
- NBC Austin’s Sam Stark warns viewers of scams to be aware of going into the holiday shopping season. In an interview, Senior Vice President at iconectiv, George Cray, recommends that viewers look to short codes, as opposed to 10-digit phone numbers, as a sign of legitimacy. Companies must undergo a vetting process to obtain a short code, and in the event the company violates the terms, they must…