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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

iconectiv Appoints Mobile Industry Veteran Michael O’Brien as Chief Product Officer

Communications industry veteran Michael O’Brien joined iconectiv as Chief Product Officer, where he will lead product development and focus on growing the business into new markets. iconectiv is continuing to grow its product portfolio and execute on its trusted communications strategy. By bringing on O’Brien, the company looks to continue identifying new market opportunities that will further drive this strategic growth and business expansion.
Jun 29, 2020
press release

Virtual Summit Explores Methods, Best Practices for How to Secure the Future of Work Environments

As an authority on fraud and security, iconectiv is joining notable industry leaders in a virtual executive panel at the HMG Live! Philadelphia CIO Virtual Summit titled, “Securing the Future of Work.” Hosted by HMG Strategy, the peer-to-peer event will explore best practices for tackling the complex business and organizational challenges emerging in today’s evolving workplace.
Jun 25, 2020
press release

As Caller ID Spoofing and Illegal Robocalls Skyrocket Worldwide, New GSMA Working Group VINES Helps Service Providers Restore Consumer Trust in Caller ID

iconectiv is the chair of VINES, a new GSMA Working Group, that is developing solutions to prevent internetwork signaling fraud, which includes illegal robocalls, spoofing, toll bypass and consumer fraud. As chair and a contributing member, iconectiv is sharing its expertise in enabling trusted, verified communications worldwide.
Jun 16, 2020
press release

Building Stronger B2C Relationships focus of iconectiv Virtual Exhibit at ITW 2020

Business-to-consumer (B2C) messaging has seen a seismic shift in recent years, with more brands leveraging the channel to strengthen consumer relationships and drive revenue through timely and targeted engagement. This topic will be front and center at the Virtual International Telecoms Week (ITW) 2020, the world’s largest annual meeting for the global wholesale telecommunications community. During the event, iconectiv will showcase its TruReach Platform that helps businesses strengthen consumer engagement across all communication channels.
Jun 11, 2020
press release

Webinar to Explore How Phone Number Data Can Be Used for Risk Assessment and Fraud Mitigation

We’re joining the Communications Fraud Control Association (CFCA) for a webinar titled Summer of Education: Unintended Consequences: Are you at Risk When Assessing Risk?, which takes a closer look at the growing importance of intelligent numbering data in combatting fraud. During this session, attendees will learn about the U.S. authoritative phone number porting data and how it can be leveraged to help confirm a person’s identity, approve a transaction or release personal information.
Jun 10, 2020
press release

iconectiv Takes on Verification Authority Role for GSMA’s Rich Business Messaging Initiative

With the rise of Rich Business Messaging—driven by the increasing consumer adoption of Rich Communication Services (RCS)—the GSMA, iconectiv and industry leaders are working together to bolster consumer trust and proactively prevent the emergence of RCS-targeted fraud. Now a commercial reality, security and sender authentication is critical to ensuring that RCS provides a trusted channel for businesses to create richer conversations with customers.
Jun 4, 2020
press release

Analyst Report Outlines How Phone Number Data Can be Used for Fraud Mitigation and Risk Assessment

Black Swan Telecom Journal explores how leveraging phone number information can provide critical information for businesses to better assess risk, mitigate fraud and protect both their business and their customers.
May 27, 2020

In the news

article

2020 will be the year when the industry begins to stem the tide of robocalls (Reader Forum)

While 2019 was the year the telecom industry and regulators increased their actions to address illegal robocalls with default call blocking and the launch of STIR/SHAKEN, 2020 will be the year that we see how these strategies unfold. By January 2020, the new FCC-endorsed ATIS-SIP Forum SHAKEN framework will be deployed across major U.S. service providers to help mitigate the illegal robocall epidemic and strengthen consumer trust in the callerID information displayed. And the rest of the world will be watching to see how this strategy can be leveraged in their individual markets.
Dec 23, 2019
article

A Black Swan Solution Guide: The Value of an Authoritative Database of Global Telephone Numbers in Fraud Control

What if a Fraud Management System came along that could automatically detect and block 90% of IRSF and Wangiri fraud cases coming through your network — and even make accurate blocking decisions on numbers never-before-seen? Think how productive that FMS could make your fraud analyst team. Well, such a system exists, but it’s not really an FMS. Actually, it’s a database designed to work in tandem with an FMS. And it enhances the value of any FMS or fraud-fighting team that takes advantage of its intelligence.
Dec 17, 2019
article

Telephony Industry Rises to the Challenge of Robocalls, With Legislation, Regulation and Enforcement Close Behind

WASHINGTON, December 13, 2019 – The industry group that is hammering out technical standards governing an anti-robocall framework announced Thursday that that the STIR/SHAKEN framework will launch on Monday, December 16, 2019. The launch of STIR/SHAKEN calling verification service won’t be final word in ending robocalls. But the much-anticipated milestone does represent a significant achievement for the creation of an entirely new framework governing authenticated telephony. Read more…
Dec 13, 2019
article

Industry Solution to Detect, Mitigate and Deter Illegal Robocalling Reaches Important Milestone

The Secure Telephone Identity Governance Authority (STI-GA) announced today that the nation's Calling Number Verification Service, which is based on the SHAKEN framework, will launch December 16, 2019. The launch is a critical step forward in mitigating illegal robocalling, the leading cause of consumer complaints to both the Federal Communications Commission (FCC) and the Federal Trade Commission (FTC). "Setting SHAKEN into action completes a major milestone in an initiative that brought the industry together through ATIS to find a solution to address the formidable challenge of illegal robocalling," said ATIS President and CEO Susan Miller.
Dec 12, 2019
article

LFN Member Spotlight: iconectiv

George Cray, SVP of products at iconectiv sat down with LF Networking to discuss the role iconectiv plays in contributing to open source networking that will benefit the entire ecosystem. It is important that businesses and their customers access and exchange information simply, seamlessly and securely. iconectiv’s extensive experience in information services and its unmatched numbering intelligence helps them do just that. In fact, more than 2 billion people count on our platforms each day to keep their networks, devices and applications connected.
Nov 25, 2019
article

SHAKEN/STIR: Finally! A Solution to Caller ID Spoofing?

Fraud and abuse in the form of robocalling, and more specifically illegally spoofed calling, is the No. 1 consumer complaint to the Federal Communications Commission (FCC).
Nov 13, 2019
article

The Rise and Fall of Robocalling

iconectiv’s CTO, Chris Drake participated on a panel at MWC Los Angeles discussing state of play for robocalling in 2019. Over the years, there has a been a growing problem for consumers with robocalling and spoofing phone numbers. On this panel, Chris discusses the state of robocalling in 2019 and what the solutions are for spoofing as bad actors continue to work around industry policies and implementations. He also discusses what consumers can expect from the private and public sectors, to help carriers mitigate the rise of robocalling.
Nov 4, 2019