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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

Texting has become the preferred form of communication among consumers, with 93 percent recognizing it as a trusted channel. In a recent interiew with iconectiv’s Senior Account Director Michael Gilbert, industry analyst and Black Swan Telecom Journal Editor Dan Baker discusses growth in text message engagement and how text-enabled toll-free phone numbers are creating an opportunity for businesses to boost brand reputation, improve customer service and tap into new revenue streams.
Nov 20, 2020
press release

GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

During GSMA Thrive North America’s virtual panel, RCS Live: The Rich Future of Business Messaging, iconectiv Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss the current state of RCS and lessons learned in other markets that can be applied in the U.S. This will include highlighting real-world results from live RCS campaigns; the commercial opportunities and market potential for the platform; the strategic vision for RCS and the importance of business verification to ensure consumer trust from day one.
Oct 29, 2020
press release

Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
press release

MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

During MEF Connects: Rich Communications – The Future of Business Messaging virtual event, iconectiv’s Chief Technology Officer Chris Drake and Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss how verification and authentication can and must be the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
press release

Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

During Enterprise Connect Virtual 2020, iconectiv will host an exhibit to address new communication platforms, emerging technologies and their complexities, and the enablement of all communication channels that are central to enterprise communications and collaboration—from text to voice—to ensure each and every communication a business makes or receives is simple, seamless and secure. Visitors to iconectiv’s virtual booth will also be able to participate in three live presentations that will be held throughout the event.
Jul 28, 2020
press release

iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications

With restoring trust and confidence in communication channels at the forefront of its strategy, iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. These platforms are being recognized for simplifying and building trusted communication processes that enable businesses to strengthen consumer engagement for voice and text communications.
Jul 24, 2020
press release

iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program

iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. This is the fourth consecutive year iconectiv has taken part in this competitive program aimed at developing strategic practices, building alliances and effective advocates for diverse leadership in the telecommunications industry.
Jul 7, 2020

In the news

article

Businesses See a Sales Lift with Texting

As today’s younger generations move towards texting to communicate, companies are also shifting in that direction.
Oct 28, 2019
article

“Moments Matter” in Blocking Identity Fraud: Why Number Porting Data is a Vital Tool in Stopping Account Takeovers

Kathy Timko’s interview with Black Swan Telecom Journal provides insight into why number porting data is a vital tool in stopping account takeovers.
Oct 25, 2019
article

NFV information as a service making virtualization practical, simple and telco-grade

Network Function Virtualization (NFV) promises unprecedented technological flexibility, business agility and savings. Realizing the benefits that NFV promises creates some hurdles for service providers who can be stymied by the initial complexity and cost of integrating the thousands of potential Network Function Virtual Infrastructure (NFVI) and Virtual Network Function (VNF) combinations from dozens of vendors into their network. Standards bodies are working to address the onboarding…
Oct 16, 2019
article

“At the end of the day, it’s not about being the smartest person in the room” with Kathy Timko and Fotis Georgiadis

Kathy Timko’s Q&A with Medium about being a strong female leader.
Sep 24, 2019
article

Combating Robocalling with STIR/SHAKEN

Chris Drake, CTO of iconectiv speaks to MEF CEO Dario Betti about their work in the US comms market and the challenges facing the industry regarding telecoms fraud.
Sep 20, 2019
article

Businesses authorized to leverage number porting information

With the introduction of PortData Validate from iconectiv, authorized businesses can leverage telephone number porting data.
Sep 6, 2019