Restoring Trust in Calling Information Is Key for Maximizing Call and Text-Answer Rates
Regulators and law enforcement are fighting back. For example, the FCC levied a record-setting 225 million dollars fine on Rising Eagle, a Texas-based telemarketer, for making over one billion spoofed robocalls in 2019. The same year, Iosif Florea received a thirty-two-month sentence in federal prison for an SMS phishing (“smishing”) scam that targeted nearly 500,000 people in Alabama. Florea’s messages appeared to come from the Alabama State Employees Credit Union (ASECU) and asked recipients to verify account information.
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