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- Despite the numerous advantages and benefits that networks and digital devices bring, they inadvertently open up new avenues for fraud. A special report from Technology Research Institute entitled, “The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA,” discusses the multi-layered blanket of security that provides timely—often real-time—protection…
- Today, the Secure Telephone Identity Governance Authority (STI-GA) announced a new era of STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs to directly join the SHAKEN ecosystem. Registered Caller—the collaborative industry initiative facilitated by CTIA and iconectiv—will operationalize this process by providing a…
- iconectiv’s Chris Drake, CTO, and CTIA’s John Marinho, Vice President of Technology and Cybersecurity will talk about the current state of voice verification, verification options, (centralized and delegated certificates) and provide an update on Registered Caller.
- SHAKEN allows the originating service provider to create a digital signature that attests to the users right to use the telephone number shown in the caller ID. But in today’s network, many enterprise customers control the caller ID without input from the service provider.
As technology and the customer experience continue to evolve, contact center leaders are searching for that tailored solution to help take their business to the next level. In this session you'll learn how to use emerging technology to design and deliver world class performance through positive customer & agent experiences that add value to your brand.…
For illegal robocallers, the goal isn't always getting you to answer. Sometimes, it's getting you to call back. One-Ring, also known as “Wangiri” is a global scourge that costs $1.82 billion annually, making it one of the top five fraud types according to reports from Communications Fraud Control Association. It targets unassuming victims by intentionally hanging up…
At MWC LA GSMA will introduce in their RCS Seminar, Brand Verification API while in its final stages of development the process shows how it can make certain tasks easier for businesses. Hear from Operators and Verified Authorities in this panel discussion.
- Learn how the world’s leading service providers use iconectiv® TruNumber Routing number portability data to help simply and seamlessly determine which phone numbers belong to which operators and minimize interconnection-related revenue leakage by accurately routing and rating voice and SMS traffic.