Kathy Timko will help mentor tomorrow’s customer experience professionals as a new advisor for the Rutgers University’s Customer Experience Certificate Program
Industry leading iconectiv® TruNumber Protect takes center stage at inaugural Middle East conference
Market brief outlines how service providers can efficiently route calls and messages securely
Service providers will lose €1.9B to telecom fraud on the first day of MWC19 Barcelona. iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will be discussing critical strategies to mitigate fraud during the show.
Chris Drake, CTO, iconectiv will provide details on a new twist on an old fraud technique that is quickly escalating losses for service providers, call centers and enterprises during a specialist summit in San Francisco on February 21.
Zain Group, a leading mobile telecommunications provider serving more than 47.8 million customers in the Middle East and North Africa, today announced it will incorporate the iconectiv Common Language® solution to enhance capital and operational efficiencies within the company. The solution from iconectiv, an authoritative partner of the global communications industry, will help Zain gain new…
Director of Program Management to attend immersive leadership development program
iconectiv extends contract with EETT to deliver reliable number portability to mobile users in Greece
Those in law enforcement know that ensuring data accuracy and working quickly to solve investigations in a timely manner is critical. It can be frustrating when delays in seemingly simple tasks, like accessing phone records, hold up the process due to missing or inaccurate information.
Businesses and large venues can all play key role
Consumer choice, business opportunity and increased capacity among key benefits
