Abe Nejad, Network Media Group Publisher, hosts an executive summit on cross-border authentication and the fight against fraudulent calls. Learn the best solutions from Bob Grant, Director of Product Management at iconectiv, and Jim McEachern, Principal Technologist at ATIS.
Abe Nejad, Network Media Group Publisher, hosts a webinar on the role that neutral hosts, data centers and companies who own, operate and manage towers have in supporting Telcos and 5G rollouts. iconectiv’s Senior Director, John Hayes, joins other industry experts to discuss their perspectives.
Matt Lear, iconectiv’s Senior Director of Product Management, joins other industry leaders at the MEF 2023 Forum on July 18, 2023, in Toronto, Canada as a panelist to discuss how short codes, 10DLC and toll-free messaging help businesses better connect with customers.
Abe Nejad, Network Media Group Publisher, hosts a webinar on number portability fraud and its impact on the digital economy. Learn how current systems hinder competition from David Wilson, Vice President of Global Sales at iconectiv, and Teresa Cottam, Chief Analyst at omnipresence.
iconectiv’s latest use case explores how Common Language benefits network element resellers and their communication service provider customers. This industry-standard resource enables resellers to meet customer demand and overcome major business challenges.
During International Telecoms Week, iconectiv is focused on addressing the mounting challenges across the telecom ecosystem. To protect service providers, businesses and consumers, its arsenal of trusted communications superheroes battles scammers, identifies suspicious callers and organizes mismanaged assets and inventory.
In a panel at Connect (X), iconectiv’s Head of Solutions Engineering, John Hayes, will join industry experts to discuss the deployment challenges of 5G and what service providers and the larger telecom ecosystem are learning along the way. With his expertise, Hayes will explore how a network is sourced and transitioned and why service providers must have full visibility into the location, assets and capabilities of all available infrastructure and network sites.
Technology is offering news ways for individuals who feel isolated in the virtual world to find solace. With Text for Humanity, what started as an idea to combat societal issues was transformed into a messaging switchboard for well-wishers. Texting has become a personal way to get in contact with other people. Using SMS short codes—a five to six-digit phone number that is used mainly for mass communication—over 100,000 messages have been sent in over 90 countries.
In this Black Swan Telecom Journal webinar, iconectiv’s Principal Solutions Engineer Director John Haraburda joins a group of fraud control experts to provide a virtual advanced course on tactics and some of the latest thinking and solutions for taming Wangiri fraud. The webinar explores a new variation of Wangiri, where the fraudster’s invitation to call is done through the web.
Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Today, billions of people are connected across voice, text and data communication channels every single day. Increasing robocalls and sophisticated financial scams amidst legitimate communications make it more difficult for businesses to efficiently reach and serve their consumers. Meanwhile, consumer trust is at risk—even for well-established brands. Read more from Vanilla Plus on how iconectiv is ensuring that consumers and businesses communicate with confidence and at industry scale.
Today, there are 42 million toll-free numbers in use. Even during high-call volume periods, customers trust them for engaging with companies. In this Smart Customer Service article, our Senior Account Director Mike Gilbert explores how toll-free numbers can expand the way customer service teams engage with consumers and how business texting can help strengthen customer relationships and improve customer satisfaction.
When the world screeched to a halt in March, a return to work as we knew it still seemed a possibility. But with four months behind us and an undetermined future ahead, it is clear that the nature of work must shift dramatically to adapt to these uncertain times.
When asked where work will be conducted as of the fourth quarter of 2020, 75% of CIOs, CISOs and technology executives surveyed by HMG Strategy said they expect most work to continue to be conducted at home, with some percentage…
Some companies may be missing out on an entire generation of customers that can be accessed with a very inexpensive technology enhancement. Matthew Noreen, Senior Account Director at iconectiv speaks to Don Witt of the Channel Daily News, a Telecom Reseller publication, about the value and positioning of the 800 number in today’s business strategy.
iconectiv will be attending GSMA’s Mobile World Congress Barcelona 2024 on February 26-29 in Barcelona, Spain. The three-day conference is the largest and most influential event bringing together industry experts to discuss the connectivity ecosystem.
Join iconectiv’s Mike Gilbert, Theresa Feil Sumpter and Eyad Alqadi at Capacity Middle East from February 6-8, 2024, in Dubai, United Arab Emirates. Industry leaders will focus on further globalizing the i3Forum as they extend their reach in critical geographies such as the Middle East, Africa and Asia Pacific regions.
iconectiv will host the first Common Interest Group on Rating and Routing (CIGRR) working group session of the year from January 23-25, 2024, at the Marriot Albuquerque in Albuquerque, New Mexico.
Join iconectiv’s Product Marketing Specialist, Adrian Barcia, as he attends the first-ever U.S. Broadband Summit on November 15-17, 2023, in Washington D.C.
Sender identity is the root of much of the concerns on fraud and customer experience but changing an established technical framework has proven difficult. Regulatory pressure and solutions are now driving new approaches to limit such as smishing and Spam/unsolicited communications.
iconectiv’s George Cray, SVP of Information Solutions, Products & Services, will be joining industry leaders and GSMA to dive deeper into combating VoIP fraud with STIR/SHAKEN.
Studies show that in the U.S., 76 percent of calls from an unidentified or unfamiliar number are left unanswered. While the deployment of the STIR/SHAKEN framework is helping mitigate spoofing and robocalling, some legitimate business calls may consequently be mislabeled as spam, even if they are not.
The Global Mobile Money Market is booming. Originally valued at USD $3.4 billion in 2019, it is expected to grow to USD $25.76 billion by 2027, as more consumers than ever before are turning to their mobile devices to conduct banking transactions via SMS and RCS.
And while the opportunity for the burgeoning mobile money market is great, it does not come without challenge.
One of the biggest is around the mobile wallet itself. Since users’ mobile wallets are associated with their…
This session will explore the role of a universal Fixed Asset Management (FAM) structure in the deployment, interconnection and management of service providers’ physical and virtual assets.
During the panel session, “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud,” iconectiv telecom fraud expert David Estes discussed how CSPs are upgrading their existing call-blocking analytics to identify calls from high-risk and unallocated number ranges and suspicious premium-rate numbers.
Keeping the voice ecosystem safe and attractive for consumers and business is an objective we all share. Fortunately, progress with STIR/SHAKEN, centralized caller verification via Registered Caller™ and the emergence of Rich Call Data is having a significant impact on the way we connect and communicate.