How Verification is Helping Maintain the Integrity of Voice Calls
Studies show that in the U.S., 76 percent of calls from an unidentified or unfamiliar number are left unanswered. While the deployment of the STIR/SHAKEN framework is helping mitigate spoofing and robocalling, some legitimate business calls may consequently be mislabeled as spam, even if they are not. To combat this, businesses and their numbers must be vetted, registered and verified by service providers to help outbound calls be delivered to consumers and displayed appropriately.
In a joint IT Expo session, Jonathan Shulman, Vice President of Business Development at iconectiv, and Harold Salters, Technology Consultant for CTIA, will explore Registered Caller™, a centralized telephone number registry facilitated by CTIA and iconectiv, and developed with input from major voice providers, robocall mitigation companies and other leaders in the voice service industry.
The panel will focus on how to build a centralized telephone number registry that ensures legitimate and wanted calls reach consumers and maintains the integrity of voice calls.
The panel discussion will take place on June 22, 2022, from 10:00 – 10:25 am ET.
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