Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Industry Experts Convene to Examine Call Authentication for a Safer Voice Channel

iconectiv's Executive Vice President of Business Development, Michael O'Brien, will be participating in a panel of industry specialists at Hiya’s State of the Call Summit. Together, they will delve into call authentication, highlighting its role in revitalizing confidence within the realm of voice calls.
Oct 5, 2023
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How Network Element Providers, Equipment Manufacturers Are Taking Advantage of the Common Language of Telecom

iconectiv's latest use case highlights how Common Language benefits Network Equipment Providers (NEPs) and equipment manufacturers by improving operations, boosting revenue and aligning with technology trends.
Sep 13, 2023
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Telecom Leaders Band Together to Fight Phone Fraud

iconectiv’s Bob Grant and Chris Drake will be discussing the available technology and services designed to ensure legitimate calls from businesses are verified and the future of branded calling authentication at the SIPNOC 2023 Conference in Herdon, VA on September 12-13, 2023.
Sep 12, 2023
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MNP Interconnection Telecom Solutions Marks Major Milestone in India by Surpassing 400 Million Port In Requests

MNP Interconnection Telecom Solutions India (MITS), an iconectiv subsidiary, has accomplished 400 million mobile number port-in requests out of 580 million Zone 2 subscribers in India, underscoring the importance of number portability in driving competition and choice among telecom providers.
Sep 7, 2023
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With Global Telecom Fraud on the Rise, Industry Experts Explore How to Mitigate It

iconectiv’s VP of Information Solutions, Don Holloway, will discuss the evolution of fraud and how regulatory agencies respond at the MEF CONNECTS: The Future of Fraud Prevention Conference in London, U.K. on Tuesday, September 5.
Sep 5, 2023
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With Callback Fraud a Major Issue, Telecom Leader iconectiv Addresses How to Stop It

iconectiv’s Director, Alberto Apablaza, will discuss communications fraud and provide insights on the types of tools available to fight it at the Telco Transformation LATAM conference in Rio De Janeiro, Brazil on Wednesday, August 30. iconectiv will also be exhibiting from Tuesday, August 29 to Wednesday, August 30.
Aug 29, 2023
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iconectiv Recognized for Mitigating Illegal Robocalls and Restoring Trust in Caller ID

iconectiv's TruReach™ Certify has earned TMC's 2023 Communications Solutions Product of the Year Award for ensuring secure voice calls. Serving as the Secure Telephone Identity Policy Administrator for STIR/SHAKEN, TruReach Certify validates caller IDs with encrypted signatures, combating illegal robocalls.
Aug 21, 2023

In the news

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Coronavirus stress: Mental health issues are rising among workers, but help is available

Technology is offering news ways for individuals who feel isolated in the virtual world to find solace. With Text for Humanity, what started as an idea to combat societal issues was transformed into a messaging switchboard for well-wishers. Texting has become a personal way to get in contact with other people. Using SMS short codes—a five to six-digit phone number that is used mainly for mass communication—over 100,000 messages have been sent in over 90 countries.
Oct 15, 2020
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Wangiri Warriors: A Webinar on Solutions & Strategies for Fighting Call Back Fraud

In this Black Swan Telecom Journal webinar, iconectiv’s Principal Solutions Engineer Director John Haraburda joins a group of fraud control experts to provide a virtual advanced course on tactics and some of the latest thinking and solutions for taming Wangiri fraud. The webinar explores a new variation of Wangiri, where the fraudster’s invitation to call is done through the web.
Oct 1, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
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Increasing trust and simplifying verification for voice, text, and data

Today, billions of people are connected across voice, text and data communication channels every single day. Increasing robocalls and sophisticated financial scams amidst legitimate communications make it more difficult for businesses to efficiently reach and serve their consumers. Meanwhile, consumer trust is at risk—even for well-established brands. Read more from Vanilla Plus on how iconectiv is ensuring that consumers and businesses communicate with confidence and at industry scale.
Sep 17, 2020
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Trusted Toll-Free with Text Improves Customer Service

Today, there are 42 million toll-free numbers in use. Even during high-call volume periods, customers trust them for engaging with companies. In this Smart Customer Service article, our Senior Account Director Mike Gilbert explores how toll-free numbers can expand the way customer service teams engage with consumers and how business texting can help strengthen customer relationships and improve customer satisfaction.
Aug 20, 2020
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CIO Leadership: 2020 HMG Live! Philadelphia CIO Executive Leadership Summit Recap: Reimagining the Business and the Future of Work

When the world screeched to a halt in March, a return to work as we knew it still seemed a possibility. But with four months behind us and an undetermined future ahead, it is clear that the nature of work must shift dramatically to adapt to these uncertain times. When asked where work will be conducted as of the fourth quarter of 2020, 75% of CIOs, CISOs and technology executives surveyed by HMG Strategy said they expect most work to continue to be conducted at home, with some percentage…
Aug 19, 2020
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Podcast: Take control of your customer gateway – your 800 number – it is more valuable now than ever!

Some companies may be missing out on an entire generation of customers that can be accessed with a very inexpensive technology enhancement. Matthew Noreen, Senior Account Director at iconectiv speaks to Don Witt of the Channel Daily News, a Telecom Reseller publication, about the value and positioning of the 800 number in today’s business strategy.
Aug 18, 2020

Events

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Securing the Digital Frontier: Navigating Challenges and Best Practices in Digital Identity Verification

iconectiv’s Michael O'Brien will take part in a VanillaPlus webinar on April 23, 2024, at 10 am ET to explore safeguarding phone numbers as a crucial digital identity signal in commerce and communication, addressing authentication and verification challenges in mobile communications.
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CFCA’s Spring Educational 2024

Carolyn Knight, iconectiv’s Senior Account Manager, will attend CFCA’s Spring Educational 2024 in Pittsburgh, Pennsylvania, from April 23-25, 2024.
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Common Interest Group on Routing and Rating April 2024

iconectiv will host the second Common Interest Group on Rating and Routing (CIGRR) work session of the year from April 23-25, 2024, in Savannah, Georgia.
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Cloud Connections 2024

Join iconectiv’s Senior Account Director, Mike Gilbert, EVP Corporate Business Development, Michael O’Brien, and Director of Product Management, Bob Grant, as they attend Cloud Connections 2024 on April 17-19, 2024, in St. Petersburg, Florida.
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CCA’s 2024 Mobile Carriers Show

Theresa Feil Sumpter, iconectiv’s Senior Director, will attend CCA’s 2024 Mobile Carriers Show in Palm Springs, California, from April 16-18, 2024.
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UK WISPA Spring 2024 Members Meeting

David Wilson, iconectiv’s Vice President of Global Sales, will be speaking at the UK WISPA Spring 2024 Members Meeting in Birmingham, UK, held from March 20-21, 2024.
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Common Language® IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group (TAG) will be held March 5-7, 2024, in Alpharetta, GA. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to–day operational concerns regarding specific code sets.

Speaking Engagements

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The 5G playbook – What Do you Need to Deploy 5G?

5G may already be available in most of the U.S., but there are still many small operators that are in the beginning of their 5G transitions.  This panel discussion will talk about the spectrum, regulatory challenges, infrastructure needs and investment requirements to build a 5G network. In addition, it will discuss some of the unknowns that we are still learning about 5G, such as why operators have failed to fully monetize 5G at this point.
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Superheroes Unite: Protecting and Defending the Communications Ecosystem

In the ever-expanding telecom universe, there are villains trying to corrupt the communications ecosystem. Fortunately, a legion of Trusted Communication Superheroes—each wielding unique special powers—are laser-focused on keeping people connected, businesses running and commerce flowing by identifying and verifying legitimate callers so that their voice traffic receives the proper authentication and is not inaccurately categorized as potentially suspicious or illegal. Get ready to take your place among the legion of Trusted Communication Superheroes who are mitigating suspicious activity and protecting businesses, communication providers and consumers every day.
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Cloud Comms Summit US

The Cloud Comms Summit is the leading and largest vendor-agnostic event for service providers focused on the Cloud Communications industry. Established by Cavell, the summit offers key findings from the latest Cloud Comms Market and Enterprise Insight Research Reports to help you understand the market.
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Not All Numbers Are Created Equal: Finding the Right Messaging Solution for Your Business

The business messaging landscape is constantly changing as new entrants disrupt the ecosystem. Nearly 70% of consumer brand interactions shifted to messaging during the pandemic, and this trend is expected to continue as nearly 65% of the global population send and receive SMS messages.
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Safeguarding the Enterprise Against Escalating Global Cyber Threats

iconectiv Senior Vice President and Chief Information Security Officer, Michael Iwanoff, will participate in this panel discussion to give insight on cybersecurity emerging threats, cyber resilience, and what iconectiv does to stay cyber-secure. The other panelists include John McDonough, Cloud Architect/Cloud DevOps Engineer at Fortinet, Arvin Bansal, Senior Director, Cloud Security & Data Protection at AmerisourceBergen, and moderator Rocco Grillo, Managing Director – Global Cyber Risk Services & Incident Response Investigation at Alvarez & Marsal.
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Fighting the Rise of Financial Crime

iconectiv’s George Cray, Senior Vice President of Information Solutions, Products and Services, will be joining this panel discussion, where he and industry experts will explore how increased collaboration between key stakeholders across the eco-system has enabled the development of innovative solutions to increase security and enhance user experience and digital power transformation.
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MEF Webinar- STIR SHAKEN in North America: Lessons learnt, RoboCalls stopped?

Globally telecom users have been suffering RoboCalls, or nuisance calls. The USA and Canada have introduced call tracing capability that should help stop unwanted and fraudulent calls to reach the final consumers – what was then called STIR SHAKEN. Different levels of protection have been rolled out, but the problem seems to persist. MEF is holding a webinar to examine the lessons that have been learned from STIR SHAKEN and what the future holds for RoboCalls. Join speakers Matthew Gamble,…