Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

iconectiv Enables Fixed Number Portability in Argentina

For over a decade, iconectiv—the world leader in number portability and ambassador for trusted communication—has played a key role in enabling number portability across Argentina. On September 20, 2022, Argentina became one of the six countries in the world that support both fixed and wireless number portability, powered by iconectiv’s Number Portability Clearinghouse solution. This expansion provides choice and convenience to consumers and businesses and drives innovation among communication providers. The addition of fixed number portability helps Argentina's regulators more efficiently manage and optimize national numbering resources.
Nov 15, 2022
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Global Trend of Origin-Based Rating Creates Major Revenue Opportunities for Network Service Providers

Network Service Providers are looking for new income streams to offset shrinking voice, data revenues and margins. If they implement OBR quickly and correctly, it can be a major new source of revenue — and enable them to avoid penalties and surcharges that can be 3,000% over standard termination rates. iconectiv’s TruNumber Protect can be added to Network Service Providers’ existing rating and billing solutions to immediately and accurately determine the correct charges and surcharges.
Nov 14, 2022
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iconectiv’s Carolyn Knight Joins CFCA Consumer Education Committee Focused on Fraud Prevention

iconectiv’s Senior Account Manager for the Local Number Portability Administrator (LNPA) team, Carolyn Knight, has joined the Communications Fraud Control Association’s (CFCA) Consumer Education Committee. This committee focuses on arming consumers with information to help protect themselves from becoming victims of communications fraud. As a committee member, Carolyn will work closely with other industry professionals to create the educational resources consumers and businesses need to safeguard against fraudsters.
Nov 8, 2022
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With Illegal Robocalls Serving as the Gateway to Financial and Identity Fraud, What Can the Telecom Industry Do to Shut Them Down?

Illegal robocalls not only are a complete nuisance but, when effective, can serve as a gateway for fraudulent activities. Which is why 75% of calls from unknown or unrecognizable numbers go unanswered, and also the reason why the Federal Communications Commission enacted the SHAKEN/STIR framework mandate for communications service providers (CSPs) across the U.S.
Oct 19, 2022
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As Messaging Reigns Supreme for Communications Between Consumers and Brands, iconectiv Messaging Expert Provides Insights on What Businesses Should Know

Nearly 70% of consumer brand interactions shifted to messaging during the pandemic – a trend that is expected to continue as nearly 65% of the global population send and receive SMS messages, including 80% of the population in North America. As both businesses and consumers continue to lean into messaging, there are several options for them to consider - from short codes and 10-digit long codes (10DLC) to toll-free numbers, rich communications services and more. 

Oct 4, 2022
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iconectiv Trusted Communication Superheroes Speak Out About Protecting Financial Services Firms and Their Customers from Fraudsters

At MWC Las Vegas Panel Discussion, iconectiv’s George Cray Describes How the Industry is Fighting the Rise of Fraud and its Financial Fallout
Sep 14, 2022
press release

iconectiv Telecom Numbering Expert Natalie McNamer Elected Co-chair of ATIS Industry Numbering Committee (INC)

iconectiv’s senior numbering expert Natalie McNamer has been elected co-chair of the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC) by committee members for a two-year term. McNamer will oversee key initiatives associated with the North American Numbering Plan (NANP) numbering resources. This includes efficiently allocating and conserving telephone numbers, which uses extend beyond business and consumer phones to IoT and machine-to-machine devices and more.
Aug 24, 2022

In the news

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Contact Center Spotlight

In this installment of the series, we are going to take a deeper dive into the various communications channels, how contact centers can leverage them, what customer experience (CX) professionals need to know, and more.
Jan 12, 2023
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VanillaPlus Issue 6 2022: Reinvention doesn’t mean the wheel

In this interview, iconectiv’s EVP, Head of Information Solutions Business, Peter Ford, speaks on his vision for the reinvented teleco. Ford shares his thoughts on how CSPs can reinvent themselves and discover new streams of revenue by focusing on their ability to verify identity and drive value from voice. This issue also includes a case study on how iconectiv has created tools to help CSPs navigate complicated regulations surrounding caller ID.
Dec 23, 2022
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iconectiv Senior Vice President George Cray Takes His Fraud-Fighting Expertise to the Global Speaker Circuit in 2022

Mobile phone numbers now rival Social Security and driver’s license numbers as the personal identifier that consumers use to register for financial services – now making them the data of choice for account takeovers and other identity theft.
Dec 13, 2022
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Interview with FOX: Scammers taking over bank accounts, stealing funds

FOX Houston’s Heather Sullivan warns viewers of their bank accounts being taken over. In an interview, iconectiv’s Senior Vice President, George Cray, provides expert insight on how fraudsters are able to steal bank account information and funds. First, scammers will text victims, as if there is an issue with their bank account, prompting victims to click the link and log in. Once the victim enters their information, the fraudster will access the account, change the password and drain the funds. Cray advises viewers to look for texts from short codes, which are more trustworthy, monitor bank accounts for unexpected withdrawals, use strong passwords and an antivirus firewall and to not use WiFi at hotels or restaurants.
Dec 9, 2022
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Why Service Providers and Site Companies Need to Speak a Common Language for 5G

5G is all about speed — and not just gigabit throughput. For service providers, 5G speed is also about how quickly they can build out sites to meet customer demand. Service providers that add sites quickly can sign up consumers and enterprises before their slower moving rivals can.
Dec 6, 2022
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An Easy-to-Deploy Fraud-Control Handshake for Voice Operators is Here: When Will it Takeoff?

In this interview, Vasily Birulin discusses how the Trusted Communications Superheroes at AB Handshake are protecting the world, one call at a time. The upstart company introduced a new, low cost and easy to implement solution that can have a major industry impact when influential operators and/or regulators adopt it. AB Handshake is a perfect example of iconectiv’s Traffic Fraud Fighters.
Dec 5, 2022
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Interview with ABC: Here's how thieves may use your phone to steal from you

ABC Austin’s Erica Proffer cautions viewers of fraudsters that are taking advantage of the holiday shopping season using text scams. In an interview, iconectiv’s Senior Vice President, George Cray, provides expert information on why scammers are heading towards texts. Cray explains that text messages are more likely to be opened and engaged with than an email scam. Some common text scams this season include information on gift cards or shipping delays. iconectiv advises viewers to be wary of texts with a sense of urgency, requests for personal information or sent from a standard 10-digit phone number. Cray explains that large companies will often use short codes. These are more trustworthy due to the vetting and monitoring process to ensure they are not being exploited or used for scams.
Nov 23, 2022

Events

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PACE Washington Summit

With the fluctuating compliance landscape in the telecom industry, businesses need to ensure they are prepared. iconectiv will join telecom experts and service providers at the PACE Washington Summit in Arlington, VA on May 21 – 23, 2023 iconectiv experts will be on-site to discuss topics like call blocking and labeling, TCPA reform, privacy issues that affect contact centers, dealing with customer data now and in the future and more. To connect with iconectiv at the PACE…
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International Telecoms Week 23

iconectiv will join international carriers and messaging providers at ITW 2022 in National Harbor, MD from May 9-12, 2022. iconectiv experts will be on-site to talk about the benefits of iconectiv’s TruReach Toll-Free 8MS solution in ensuring communications connectivity.
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Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the second quarter Common Interest Group on Routing and Rating (CIGRR) work group session on April 18th – 20th, 2023. This three-day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the industry to…
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Capacity Middle East 2023

Capacity Middle East is the largest carrier meeting for the Middle Eastern region, uniting the region’s key ICT players representing the carrier, cloud, hyperscaler, content, digital infrastructure, edge, software, data center and technology industries. The iconectiv sales team will be in attendance.
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Common Language IAB &TAG '23

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held Virtually, on March 7th, 8th and 9th. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
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iconectiv at MWC Barcelona

iconectiv will be joining leading technology providers, service providers and other key industry stakeholders at MWC 2023 in Barcelona from February 27 to March 2, 2022 (Hall 2 stand 20IRM). Whether you’re a service provider, company, consumer or country/regulator, confidence that voice calls and text messages of all kinds can reach their intended recipients in a safe and reliable manner is critical.
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ITEXPO 23

ITEXPO is the one annual event where telecom and IT professionals, C-level executives, business owners, and the channel all learn in conference sessions and conduct business. It is the annual meeting point in South Florida where buyers of communications and technology hardware and services can meet with hundreds of manufacturers and solutions providers in one place, for three incredibly productive days

Speaking Engagements

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Cloud Comms Summit US

The Cloud Comms Summit is the leading and largest vendor-agnostic event for service providers focused on the Cloud Communications industry. Established by Cavell, the summit offers key findings from the latest Cloud Comms Market and Enterprise Insight Research Reports to help you understand the market.
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Not All Numbers Are Created Equal: Finding the Right Messaging Solution for Your Business

The business messaging landscape is constantly changing as new entrants disrupt the ecosystem. Nearly 70% of consumer brand interactions shifted to messaging during the pandemic, and this trend is expected to continue as nearly 65% of the global population send and receive SMS messages.
speaking engagement

Safeguarding the Enterprise Against Escalating Global Cyber Threats

iconectiv Senior Vice President and Chief Information Security Officer, Michael Iwanoff, will participate in this panel discussion to give insight on cybersecurity emerging threats, cyber resilience, and what iconectiv does to stay cyber-secure. The other panelists include John McDonough, Cloud Architect/Cloud DevOps Engineer at Fortinet, Arvin Bansal, Senior Director, Cloud Security & Data Protection at AmerisourceBergen, and moderator Rocco Grillo, Managing Director – Global Cyber Risk Services & Incident Response Investigation at Alvarez & Marsal.
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Fighting the Rise of Financial Crime

iconectiv’s George Cray, Senior Vice President of Information Solutions, Products and Services, will be joining this panel discussion, where he and industry experts will explore how increased collaboration between key stakeholders across the eco-system has enabled the development of innovative solutions to increase security and enhance user experience and digital power transformation.
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MEF Webinar- STIR SHAKEN in North America: Lessons learnt, RoboCalls stopped?

Globally telecom users have been suffering RoboCalls, or nuisance calls. The USA and Canada have introduced call tracing capability that should help stop unwanted and fraudulent calls to reach the final consumers – what was then called STIR SHAKEN. Different levels of protection have been rolled out, but the problem seems to persist. MEF is holding a webinar to examine the lessons that have been learned from STIR SHAKEN and what the future holds for RoboCalls. Join speakers Matthew Gamble,…
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Identity in Messaging Solutions are Emerging – how will the industry change?

Sender identity is the root of much of the concerns on fraud and customer experience but changing an established technical framework has proven difficult. Regulatory pressure and solutions are now driving new approaches to limit such as smishing and Spam/unsolicited communications.
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GSMA VoIP Forum – Mitigating Call Fraud in the Network

iconectiv’s George Cray, SVP of Information Solutions, Products & Services, will be joining industry leaders and GSMA to dive deeper into combating VoIP fraud with STIR/SHAKEN.