Abe Nejad, Network Media Group Publisher, hosts an executive summit on cross-border authentication and the fight against fraudulent calls. Learn the best solutions from Bob Grant, Director of Product Management at iconectiv, and Jim McEachern, Principal Technologist at ATIS.
Abe Nejad, Network Media Group Publisher, hosts a webinar on the role that neutral hosts, data centers and companies who own, operate and manage towers have in supporting Telcos and 5G rollouts. iconectiv’s Senior Director, John Hayes, joins other industry experts to discuss their perspectives.
Matt Lear, iconectiv’s Senior Director of Product Management, joins other industry leaders at the MEF 2023 Forum on July 18, 2023, in Toronto, Canada as a panelist to discuss how short codes, 10DLC and toll-free messaging help businesses better connect with customers.
Abe Nejad, Network Media Group Publisher, hosts a webinar on number portability fraud and its impact on the digital economy. Learn how current systems hinder competition from David Wilson, Vice President of Global Sales at iconectiv, and Teresa Cottam, Chief Analyst at omnipresence.
iconectiv’s latest use case explores how Common Language benefits network element resellers and their communication service provider customers. This industry-standard resource enables resellers to meet customer demand and overcome major business challenges.
During International Telecoms Week, iconectiv is focused on addressing the mounting challenges across the telecom ecosystem. To protect service providers, businesses and consumers, its arsenal of trusted communications superheroes battles scammers, identifies suspicious callers and organizes mismanaged assets and inventory.
In a panel at Connect (X), iconectiv’s Head of Solutions Engineering, John Hayes, will join industry experts to discuss the deployment challenges of 5G and what service providers and the larger telecom ecosystem are learning along the way. With his expertise, Hayes will explore how a network is sourced and transitioned and why service providers must have full visibility into the location, assets and capabilities of all available infrastructure and network sites.
Over the last two years, retailers have been exploring the use of text messaging in addition to their email marketing. 2021 is likely to see SMS messaging supersede email messaging as retail’s gold standard for messaging channels. In this article, iconectiv’s Cliff Holsenbeck gives advice for retailers looking to utilize SMS messaging in their retail strategy.
As countries implement SHAKEN-based Calling Number Verification Services, for verifying legitimate calls and rebuilding consumer trust in caller ID, the industry needs to consider the impact on international call traffic. To ensure businesses are not disadvantaged, there is a need for authoritative guidelines for international service providers, to ensure the rules for handling their calls are clearly understood. Watch this executive broadcast with leaders in STIR/SHAKEN, here and abroad.
Consumer trust in communications must transcend all touch points – from voice to messaging to chatbot interactions. Trust should not be a nice-to-have, it should be an expectation. In this executive broadcast, iconectiv’s CPO Mike O’Brien explores omni-channel verification and how the ecosystem—from technology vendors, service providers, messaging providers, enterprises and regulators—can collaborate to deliver trusted communications.
iconectiv’s TruReach Deliver Aerialink has won the 2020 Digiday Technology Award for best mobile marketing platform. This year’s awards winners played foundational roles in enabling media companies and marketers to earn money from their content, reach their audiences and make the most of digital real estate. Aerialink was chosen because it simplifies message creation and delivery while allowing companies to efficiently and cost effectively reach customers with personalized, value-based business text messages.
As a strong indicator of the industry’s commitment to fighting illegal robocalling, the Secure Telephone Identity Policy Administrator (STI-PA) has registered its 50th authorized service provider (SP). SPs must be approved to secure access to the certificates needed to sign and validate calls to mitigate caller ID spoofing. The addition of a 50th SP takes place with the FCC mandate for service providers to implement more than seven months away.
Americans were inundated with more than 58 billion illegal robocalls in 2019, plus 4.5 billion spam text messages. Consumers are so fed up that when they see a call from an unfamiliar or unidentified number, they let it drop into voicemail 76 percent of the time. In this Connections Magazine article, iconectiv’s Mike O’Brien explores the telecom ecosystem battle against illegal robocallers and SMS fraudsters, and why it’s essential to restore consumer confidence in legitimate calls.
Texting is catching on as the preferred way to contact businesses. Texting is widely available, 93% of people consider text a trusted communication, and 85% of people prefer sending a message to a business to get information about products and services. In this article, Black Swan Telecom Journal interviews iconectiv’s Michael Gilbert on the company’s text-enabling B2C communications program and why text is increasingly preferred over voice.
iconectiv will be attending GSMA’s Mobile World Congress Barcelona 2024 on February 26-29 in Barcelona, Spain. The three-day conference is the largest and most influential event bringing together industry experts to discuss the connectivity ecosystem.
Join iconectiv’s Mike Gilbert, Theresa Feil Sumpter and Eyad Alqadi at Capacity Middle East from February 6-8, 2024, in Dubai, United Arab Emirates. Industry leaders will focus on further globalizing the i3Forum as they extend their reach in critical geographies such as the Middle East, Africa and Asia Pacific regions.
iconectiv will host the first Common Interest Group on Rating and Routing (CIGRR) working group session of the year from January 23-25, 2024, at the Marriot Albuquerque in Albuquerque, New Mexico.
Join iconectiv’s Product Marketing Specialist, Adrian Barcia, as he attends the first-ever U.S. Broadband Summit on November 15-17, 2023, in Washington D.C.
Sender identity is the root of much of the concerns on fraud and customer experience but changing an established technical framework has proven difficult. Regulatory pressure and solutions are now driving new approaches to limit such as smishing and Spam/unsolicited communications.
iconectiv’s George Cray, SVP of Information Solutions, Products & Services, will be joining industry leaders and GSMA to dive deeper into combating VoIP fraud with STIR/SHAKEN.
Studies show that in the U.S., 76 percent of calls from an unidentified or unfamiliar number are left unanswered. While the deployment of the STIR/SHAKEN framework is helping mitigate spoofing and robocalling, some legitimate business calls may consequently be mislabeled as spam, even if they are not.
The Global Mobile Money Market is booming. Originally valued at USD $3.4 billion in 2019, it is expected to grow to USD $25.76 billion by 2027, as more consumers than ever before are turning to their mobile devices to conduct banking transactions via SMS and RCS.
And while the opportunity for the burgeoning mobile money market is great, it does not come without challenge.
One of the biggest is around the mobile wallet itself. Since users’ mobile wallets are associated with their…
This session will explore the role of a universal Fixed Asset Management (FAM) structure in the deployment, interconnection and management of service providers’ physical and virtual assets.
During the panel session, “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud,” iconectiv telecom fraud expert David Estes discussed how CSPs are upgrading their existing call-blocking analytics to identify calls from high-risk and unallocated number ranges and suspicious premium-rate numbers.
Keeping the voice ecosystem safe and attractive for consumers and business is an objective we all share. Fortunately, progress with STIR/SHAKEN, centralized caller verification via Registered Caller™ and the emergence of Rich Call Data is having a significant impact on the way we connect and communicate.