news & events

Nearly 70% of consumer brand interactions shifted to messaging during the pandemic – a trend that is expected to continue as nearly 65% of the global population send and receive SMS messages, including 80% of the population in North America. As both businesses and consumers continue to lean into messaging, there are several options for them to consider - from short codes and 10-digit long codes (10DLC) to toll-free numbers, rich communications services and more. 


At MWC Las Vegas Panel Discussion, iconectiv’s George Cray Describes How the Industry is Fighting the Rise of Fraud and its Financial Fallout

iconectiv’s senior numbering expert Natalie McNamer has been elected co-chair of the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC) by committee members for a two-year term. McNamer will oversee key initiatives associated with the North American Numbering Plan (NANP) numbering resources. This includes efficiently allocating and conserving telephone numbers, which uses extend beyond business and consumer phones to IoT and machine-to-machine devices and more.

In the ever-expanding telecom universe, there are villains trying to corrupt the trusted communications ecosystem. A new infographic from iconectiv breaks down the various obstacles that the communications industry faces and the special powers each of these superheroes possess to combat these challenges. For those ready to join the legion of Trusted Communication Superheroes, we are ready for you to take your place among us.

During the Messaging & SMS World Session, “Identity in Messaging Solutions are Emerging – How Will the Industry Change?” iconectiv’s SVP of Corporate and Business Development Chris Drake, will be joining other industry professionals to discuss emergent technologies and solutions, and the impact they will have on the industry.

Robocalls have harmed consumer trust in answering calls from numbers they don’t know or recognize. In fact, more than 75% of calls from unidentified or unfamiliar numbers go unanswered. To combat this, businesses and their numbers must be vetted, registered, and verified by service providers to help outbound calls be delivered to consumers and displayed appropriately. During ITEXPO panel session, “How Verification is Helping Maintain the Integrity of Voice Calls,” Jonathan Shulman, Vice President of Business Development at iconectiv, and Harold Salters, Technology Consultant at CTIA, will explore the industry initiatives to help preserve trust in voice communications.

AB Handshake is leveraging iconectiv’s TruNumber Protect intelligent numbering data to further enhance its fraud management system. With this accurate data processed by iconectiv TruNumber Protect, potential fraudulent calls can be better detected and prevented in real-time. This allows AB Handshake’s telecom service provider customers to recover lost revenues, streamline traceback requests and reduce customer churn.