In the news

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Enabling the world of tomorrow, today

In these days when ‘in-person’ is not often a viable option, the importance of adapting our means of communication via technology cannot be understated. The need and ability to connect is mission critical in a world without boundaries. Yet, while technological advances make communications simpler and more ubiquitous, interconnecting it across the infrastructure and delivering it to the right person is enormously complex. That’s what iconectiv does best. Efficiently interconnecting disparate…
Jun 18, 2020
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Practical advice for combating robocalling

Robocall scams have exploded worldwide during the past several years, and the Covid-19 pandemic threatens to spur many new schemes. Governments are taking action to punish perpetrators, yet the problem persists because it is profitable for scammers. Fines, elimination of warnings prior to issuing penalties, and caller-ID authentication requirements aside, robocalling will persist if consumers continue to fall for its tactics and aren’t offered simple ways to report when they receive unwanted…
May 19, 2020
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Is digital ID brokerage a business opportunity for CSPs?

For individual people worldwide to gain control over and own their digital identities, “the architecture has to change,” says Chris Drake, CTO for iconectiv, the US policy administrator for the country’s Calling Number Verification service. “There needs to be a digital ID and it needs to be tokenized so it can be unique and shield people,” he argues. “That obfuscation should be the only thing that is presented.” Drake contends that every individual should be issued a secure digital ID that…
May 19, 2020
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Executive Webinar: Trusted Communications

The future of messaging frameworks and protocols, beginning with SMS, MMS, and now RCS, that’s Rich Communication Services, lies in the hands of industry collaboration within the solution provider ecosystem.  On this executive webinar to tell us what to expect from RCS for enterprises, consumers and operators are, Keith Lampron, Associate Director - Core Messaging Product Management at Verizon Wireless, Chris Drake, CTO at iconectiv and Chris Nicoll, Principal Analyst at ACG Research. …
May 12, 2020
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Black Swan Solution Guide: SHAKEN / STIR Calling Number Verification & Fraud Alerting

SHAKEN/STIR is the telecom industry’s first step toward reviving trust in telephony.  Launched in the U.S. market at the end of 2019 and soon to launch in Canada, it sets the vital framework for how telecoms can deliver identity verification information for enterprises from originating to terminating provider. And now, a comprehensive 18-page briefing on SHAKEN/STIR is available featuring the analysis of two technology leaders at iconectiv, Chris Drake, Chief Technology Officer and…
May 12, 2020
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State AGs’ Plea to Help Fight Robocalls During Pandemic

The National Association of Attorneys General is calling on USTelecom’s robocall-fighting squad (known formally as the Industry Traceback Group) to work with state AGs to crack down on surging robocalls. Scammers have been preying on the coronavirus pandemic since March, as MT reported. Ericsson subsidiary iconectiv, the “policy administrator” that has been leading industry efforts to tamp down on illegal robocalls, has warned that fraudulent calls may increase in the coming weeks as more…
May 8, 2020
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What can Telcos do to restore consumer trust in phone calls and texts?

In this new quickfire video, Chris Drake, Chief Technology Officer at iconectiv, and Jeremy Cowan, editorial director of VanillaPlus, tackle the tricky subject of trust. With people fatigued by spam calls and text messages and businesses trying unsuccessfully to legitimately communicate with the consumer, how can Telcos restore confidence in communications? Read more here.
Apr 30, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

iconectiv to participate in International Telecommunication Union workshop on November 29, at 7:00 a.m. ET What: Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. In 2020, North America and Europe alone received a total of 157.4 billion robocalls. Recognizing the far-reaching consequences of this growing problem and the need to regain and safeguard consumer trust, industry leaders launched robocall mitigation and anti-spoofing…
Nov 22, 2021
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Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

CTIA, iconectiv, and T-Mobile share insights on ways to verify voice calls—including toll-free numbers—for legitimate callers What: In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. Thanks to industry collaboration, new efforts help verify caller information and restore consumer confidence in answering voice calls…
Nov 16, 2021
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How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Tune into the USTelecom Webinar on November 10, at 2:00pm ET What: Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. The volume of phone number porting means it can be difficult for service providers, SMS aggregators and VoIP providers to correctly and efficiently route phone calls and text messages. At the same time, they need to consider constant changes…
Nov 9, 2021
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Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information

Take Advantage of STIR/SHAKEN for Verifying Caller Information What: Many enterprises and contact centers use multiple voice service providers and phone number types, including 10-digit long codes and toll-free numbers. As a result, voice service providers need a way to verify that the organization using a delegate certificate or toll-free number is authorized to do so for specific enterprises and phone numbers. The Secure Telephone Identity Governance Authority (STI-GA) approved the use…
Oct 20, 2021
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With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US

What’s the News: A special report from Technology Research Institute entitled, The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA, discusses the multi-layered blanket of security that provides timely—often real-time—protection from new, digital-enabled fraud threats, identity theft and account takeovers. Why it Matters: This comprehensive report highlights the erosion of trust in communications, examining the role of government agencies,…
Oct 5, 2021
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The Challenges and Opportunities of SHAKEN Going Global

Presented at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discuss how service providers can best prepare for the September 28 deadline What: Earlier this year, the FCC announced that beginning September 28, 2021, U.S. intermediate providers and terminating voice service providers will be prohibited from accepting traffic from voice service providers not listed in the Robocall Mitigation Database (RMD). However, this measure may have unintended…
Sep 21, 2021
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How to Detect and Protect Against One-Ring “Wangiri” Fraud

iconectiv to share insights at the 2021 Telco Transformation LATAM Digital Summit on September 21 at 10:05 am ET What: For illegal robocallers, the goal isn't always getting you to answer. Sometimes, it's getting you to call back. That’s the intent of the one-ring scam. Known as “Wangiri,” a Japanese word for “one ring and cut,” it is a global scourge creating an illegal $1.82 billion industry, making it one of the top five communications fraud types. It targets unassuming victims by…
Sep 17, 2021