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  1. Recent reports indicate U.S. consumers are on pace to receive more than 52 billion robocalls this year. T-Mobile, along with a premier group of technology companies, messaging industry stakeholders and voice service providers including First Orion, CTIA, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio, has now completed what is believed to be the first ever wireless call to combine…
  2. A recent announcement of approval for the use of Delegate Certificates from Secure Telephone Identity Governance Authority (STI-GA) revealed that there may be a clearer and more concise path to ending the headache that is robocalls. Delegate Certificates opens the door for newer technologies that can combat robocalls such as Registered Caller™. Businesses that rely on phone calls to consumers,…
  3. The pandemic’s impact on business continuity and workstyles has increased enterprises’ reliance on telecommuting and other highly distributed workforces. This trend also increases the need to ensure that calls and text messages are always routed correctly to wherever employees are based. iconectiv’s TruNumber Routing helps service providers ensure that their enterprise customers’ calls and…
  4. iconectiv’s TruReach Certify have been selected as a recipient of the 2021 Communications Solutions Product of the Year Award by TMC. One of TMC’s most coveted awards, it honors the forward thinking that TruReach Certify brings to the telecommunications industry as the first deployment of a STIR/SHAKEN-based robocall mitigation solution. Through the implementation of TruReach Certify, consumers…
  5. With the rise of unwanted robocalls, ignored or blocked legitimate calls have a negative impact on U.S. companies and consumers. To solve this challenge, iconectiv in partnership with CTIA created Registered Caller™—the industry-backed centralized registry for verifying voice calls. Registered Caller ensures that business entities and the telephone numbers they use get vetted, registered and…
  6. Lack of caller verification is one of the largest problems that is causing individuals to not answer their phone. If they do not see who is calling them then they are less likely to pick up at all. With calls answered rates reaching the lowest it has ever been in a long time, it is to the upmost importance that proper authentication gets back into phone calls. Executives from CTIA, iconectiv,…
  7. Creating an illegal $1.82 billion industry, “Wangiri” fraud, also known as one-ring scam, targets unassuming victims by intentionally hanging up after one ring in the hope people call back—charging them at a premium rate. As part of Conecta Latam’s Telco Transformation Digital Summit and Virtual Expo, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development, will explore how…
  8. Translation of telecommunication services to foreign lands may take some time to progress and evolve into a maintained functional system. This is the case with SHAKEN as its state-of-the-art blocking of traffic from voice service providers not listed in the Robocall Mitigation Database may lead to numbers from different countries to be seen as robocalls. In this panel at the STIR/SHAKEN Summit,…
  9. Despite the numerous advantages and benefits that networks and digital devices bring, they inadvertently open up new avenues for fraud. A special report from Technology Research Institute entitled, “The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA,” discusses the multi-layered blanket of security that provides timely—often real-time—protection…
  10. Today, the Secure Telephone Identity Governance Authority (STI-GA) announced a new era of STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs to directly join the SHAKEN ecosystem. Registered Caller—the collaborative industry initiative facilitated by CTIA and iconectiv—will operationalize this process by providing a…