Voice calls, text messages and chatbots have made the business-to-consumer engagement more accessible, robust and efficient. Now, however, with consumer confidence in communications declining and billions lost each year to fraud through spam, scams and spoofs, legitimate businesses must protect their revenue, reputation and relationships.
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- Text messaging can be an incredibly powerful tool to engage customers early in the buying process.
- Engage, inform and wow guests with text-based engagement that is easy-to-use and secure.
- Insurers use text to meet demand for digital self-service, while boosting loyalty and customer satisfaction.
- Learn how Wayne State University facilitated both mass communications and targeted prospective engagement initiatives.
- Maximizes operational efficiency with the industry’s most comprehensive routing data.
- See how Gateway helps service providers gain market share while reducing their risks and costs.
- An in-depth look at the multiple options for service providers as they integrate portability.
- Learn how TruNumber Gateway monitors performance to ensure a smooth porting process.
- Promoting customer choice and convenience with market-leading number portability clearinghouse and gateway solutions.