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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Law Enforcement and Public Safety Agencies Must Register immediately to maintain access to number portability data

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, reminds law enforcement agencies and Public Safety Answering Points (PSAPs) that would like to continue having access to number portability data to register with iconectiv immediately.
Jan 3, 2018
press release

Companies Must Register to Maintain access to Wireless Do Not Call Service Data

iconectiv reminds marketing organizations that rely on Intermodal Ported Telephone Number Identification Service, also known as the Wireless Do Not Call (WDNC) service, to register with iconectiv. The new service goes live and replaces the existing service on March 4, 2018.
Jan 3, 2018
press release

iconectiv, Infutor Help Brands Reduce Misdirected, Illegal Robotexts

Robust solutions to ensure brand communications reach  only opted-in customers, helping ensure TCPA compliance to avoid fines and lawsuits 
Dec 12, 2017
press release

Validating Caller ID - A Key Initiative to Keep Customers Answering Your Calls

Unscrupulous telemarketers continue to harass consumers with fraudulent robocalls and spoofed Caller IDs – a top source of FCC and FTC complaints over the past year that is increasing at an alarming rate.
Nov 1, 2017
press release

Illegal Robocalls and Caller ID Spoofing Escalate in the U.S.; Currently Number One Consumer Complaint to the FTC and FCC

Webinar to introduce new strategies to empower contact centers, telemarketers and other consumer engagement professionals to protect consumers and reduce fraud
Oct 23, 2017
press release

The Problem of Unwanted Calls in the Mobile Era Gets an Answer from Telecom Industry Leader in Video

The issue of unwanted phone calls is the top complaint registered with the FCC and FTC as consumers continue to have their lives disrupted day and night.
Oct 18, 2017
press release

Chile Telecom Industry Surpasses 11 Million Successfully Ported Telephone Numbers

Managed by a subsidiary of iconectiv since 2011, Chilean businesses and consumers have embraced convenience of number portability program
Oct 12, 2017

In the news

article

CIO Exclusive Interview with New iconectiv Chief Product Officer, Michael O’Brien

iconectiv has a strong legacy within the telecom industry of being a trusted, reliable source of information and data and this is what drew Michael O’Brien to the company. He cited spam and robocalling as big challenges affecting consumer trust and his company is positioning itself to help solve these problems and lifting consumer confidence in the process.
Aug 3, 2020
article

TMC Announces Recipients of the 2020 Communications Solutions Products of the Year Award

iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been selected as recipients of the 2020 Communications Solutions Products of the Year Award.
Jul 13, 2020
article

iconectiv’s Sharon Oddy and Kim Carter join WICT leadership program

iconectiv has announced that two of its employees have been selected to take part in the Women in Cable Telecommunications’ (WICT) 2020 Rising Leaders Program.
Jul 8, 2020
article

1-800-TEXT: Enable Your Toll-Free Number for SMS

With more than 42 million toll-free numbers in use today, it’s not surprising that they remain as popular as ever. Providing a convenient way to track the reach and effectiveness of multichannel or national marketing campaigns, toll-free numbers enable businesses to assign unique numbers to various advertising channels. In this CRM Viewpoints article, our Senior Account Director Mike Gilbert explores the opportunity to increase revenue, brand trust, and customer retention by investing in 1-800-enabled texting.
Jul 7, 2020
article

Telecommunication Industry Working Group Aims to End Robocalls Through Cryptographic Credentials

Every day, Americans are inundated with millions of robocalls. But the Verifying Integrity in End-to-End Signaling Working Group seeks to put an end to them.
Jul 7, 2020
article

Enabling the world of tomorrow, today

There is a need and desire to restore confidence in voice communications and there are many players helping make that happen – from service providers, to analytic engines, to regulators. Within that realm, iconectiv is squarely positioned as a neutral, trusted partner to help resolve this growing (and expensive) problem.
Jun 18, 2020
article

Practical advice for combating robocalling

Robocall scams have exploded worldwide during the past several years. Communications service providers (CSPs) and their partners are implementing several technical approaches to identify and block robocalls, such as identifying known robocalling origination points, recognizing compromised number ranges or detecting floods of calls to certain number ranges from a small number of origination points. In this article, analyst Ed Finegold with TM Forum takes a closer look at expert advice for combating the growing robocall problem, including iconectiv’s CTO Chris Drake.
May 19, 2020