In the news

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Pace Community Insight with iconectiv

One of the greatest challenges we are facing today is that consumers have lost trust in calls and have stopped answering their phones, often missing important information about healthcare, education and finances. On this PACE Vidcast, iconectiv’s Jonathan Shulman discusses call origination, customer engagement and restoring consumer trust in calls. Jonathan explains how consumers have lost trust in calls, are missing out on important information and what can be done to restore consumer trust in calls.
Jul 7, 2021
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FCC deadline for STIR/SHAKEN caller ID authentication nears

The wireless industry is working to combat robocalls and Wednesday, June 30, marks the FCC deadline for carriers and other voice providers to implement STIR/SHAKEN caller ID authentication technology.
Jun 29, 2021
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FCC deadline for STIR/SHAKEN caller ID authentication nears

The wireless industry is working to combat robocalls and Wednesday, June 30, marks the FCC deadline for carriers and other voice providers to implement STIR/SHAKEN caller ID authentication technology. In this Fierce Wireless article, Bob Grant discusses iconectiv’s role as industry and policy administrator for SHAKEN and the importance of participating in STIR/SHAKEN for service providers.
Jun 29, 2021
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How businesses can protect their brands and bottom lines against damage from illegal robocalls

In the latest Help Net Security article, Chris Drake discusses how illegal robocalls are making it difficult for COVID-19 contact tracers to reach people who typically ignore calls from numbers they don’t recognize. Consumers are inundated with so many illegal robocalls that when they see a call from an unfamiliar or unidentified number, they let it drop into voice mail 76 percent of the time. Chris explores how legitimate businesses can leverage STIR/SHAKEN to get their calls authenticated and protect their brands and bottom line.
May 28, 2021
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Driving Sales Transformation At iconectiv

The team of experts from the Revenue Enablement Institute have identified growth leaders – CXOs – who are at the forefront of defining, enabling, and leading the execution of the 21st Century Commercial Model. Peter Ford, iconectiv’s Executive Vice President of Global Sales, is a veteran sales leader with a reputation for taking a highly disciplined, customer-focused, and results-driven approach to sales. He joined iconectiv in 2018 to accelerate the company’s international strategy and since that time has transformed the sales organization. In this article, Ford shares his transformation journey to drive scalable growth by changing the culture and improving the go to market process.
May 27, 2021
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Member Spotlight | May, 2021

It is becoming progressively more difficult for contact centers to connect and engage with consumers because of the decline of consumer trust in voice communications—particularly as consumers increasing ignore calls from unknown callers. As an authoritative partner of the global communications industry connecting more than two billion people every day, iconectiv seeks to be a collaborative partner in solving a problem that is impacting PACE members’ businesses, as well as today’s consumers.
May 26, 2021
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5G and Common Language levels the playing field to new players, creates opportunity, Podcast

In the latest podcast by Telecom Reseller, iconectiv’s Director of Product Management, Sharon Dileo, is joined by Chris Bain, Director, Common Language Services at iconectiv to discuss the recent whitepaper findings and how a common naming strategy improves the effectiveness of real-time network operations and key business management functions while also bringing increased awareness when launching and managing new network-based services.
May 21, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Phone Number Management is Challenging – Learn How to Protect Your Customers, Brand and Revenue in Free Webinar

iconectiv, an authoritative partner of the global communications industry, and the Competitive Carriers Association (CCA), will present a free webinar, Phone Number Management Today – Protecting the Service Provider’s Customers, Brand and Revenue, on July 18 at 2 pm Eastern.
Jul 16, 2018
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Safety in numbers - fighting fraud is a job for everyone says iconectiv

Calls on industry to unite to improve security says tighter number management can cut fraud risk
Jun 29, 2018
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iconectiv Chief Information Security Officer to Present at NYIT’s Undergraduate Program for Security of Mobile Devices and Wireless Networks

iconectiv Chief Information Security Officer to Present at NYIT’s Undergraduate Program for Security of Mobile Devices and Wireless Networks
Jun 25, 2018
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New Phone Number Lookup Service Available for NPAC Users

TruNumber Finder simplifies number management, customer acquisition and customer service by providing an accurate view of phone number information to resolve call completion and number porting issues.
May 30, 2018
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NAPM Announces Completion of Transition to iconectiv as Nation’s New Local Number Portability Administrator

The North American Portability Management LLC (NAPM LLC), which provides oversight of the nation’s number portability system under the authority of the Federal Communications Commission (FCC), today announced the completion of the transition to iconectiv as the nation’s new Local Number Portability Administrator (LNPA) in all seven United States service regions. The transition to iconectiv as the LNPA involved hundreds of stakeholders across government and the private sector, and the multi-year project was successfully completed on schedule and as planned. This final acceptance marks the completion of one of the most significant upgrades ever made to our nation’s telecommunications infrastructure,” said NAPM co-chairs Teresa Patton and Tim Kagele. As LNPA, iconectiv will manage the nation’s Number Portability Administration Center (NPAC), the world’s largest system of databases of ported telephone numbers.
May 29, 2018
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iconectiv Completes Final Regional Transition to Modern, Cost-Effective, Secure NPAC

Weekend Marks Successful Cutover for Southwest, Western, and West Coast NPAC Regions
May 21, 2018
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iconectiv Announces Cutover of Three Regional NPAC Systems

Second Successful Regional Transition to iconectiv NPAC Includes Northeast, Mid-Atlantic and Midwest NPAC Regions
May 7, 2018