In the news

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Enabling the world of tomorrow, today

In these days when ‘in-person’ is not often a viable option, the importance of adapting our means of communication via technology cannot be understated. The need and ability to connect is mission critical in a world without boundaries. Yet, while technological advances make communications simpler and more ubiquitous, interconnecting it across the infrastructure and delivering it to the right person is enormously complex. That’s what iconectiv does best. Efficiently interconnecting disparate…
Jun 18, 2020
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Practical advice for combating robocalling

Robocall scams have exploded worldwide during the past several years, and the Covid-19 pandemic threatens to spur many new schemes. Governments are taking action to punish perpetrators, yet the problem persists because it is profitable for scammers. Fines, elimination of warnings prior to issuing penalties, and caller-ID authentication requirements aside, robocalling will persist if consumers continue to fall for its tactics and aren’t offered simple ways to report when they receive unwanted…
May 19, 2020
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Is digital ID brokerage a business opportunity for CSPs?

For individual people worldwide to gain control over and own their digital identities, “the architecture has to change,” says Chris Drake, CTO for iconectiv, the US policy administrator for the country’s Calling Number Verification service. “There needs to be a digital ID and it needs to be tokenized so it can be unique and shield people,” he argues. “That obfuscation should be the only thing that is presented.” Drake contends that every individual should be issued a secure digital ID that…
May 19, 2020
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Executive Webinar: Trusted Communications

The future of messaging frameworks and protocols, beginning with SMS, MMS, and now RCS, that’s Rich Communication Services, lies in the hands of industry collaboration within the solution provider ecosystem.  On this executive webinar to tell us what to expect from RCS for enterprises, consumers and operators are, Keith Lampron, Associate Director - Core Messaging Product Management at Verizon Wireless, Chris Drake, CTO at iconectiv and Chris Nicoll, Principal Analyst at ACG Research. …
May 12, 2020
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Black Swan Solution Guide: SHAKEN / STIR Calling Number Verification & Fraud Alerting

SHAKEN/STIR is the telecom industry’s first step toward reviving trust in telephony.  Launched in the U.S. market at the end of 2019 and soon to launch in Canada, it sets the vital framework for how telecoms can deliver identity verification information for enterprises from originating to terminating provider. And now, a comprehensive 18-page briefing on SHAKEN/STIR is available featuring the analysis of two technology leaders at iconectiv, Chris Drake, Chief Technology Officer and…
May 12, 2020
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State AGs’ Plea to Help Fight Robocalls During Pandemic

The National Association of Attorneys General is calling on USTelecom’s robocall-fighting squad (known formally as the Industry Traceback Group) to work with state AGs to crack down on surging robocalls. Scammers have been preying on the coronavirus pandemic since March, as MT reported. Ericsson subsidiary iconectiv, the “policy administrator” that has been leading industry efforts to tamp down on illegal robocalls, has warned that fraudulent calls may increase in the coming weeks as more…
May 8, 2020
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What can Telcos do to restore consumer trust in phone calls and texts?

In this new quickfire video, Chris Drake, Chief Technology Officer at iconectiv, and Jeremy Cowan, editorial director of VanillaPlus, tackle the tricky subject of trust. With people fatigued by spam calls and text messages and businesses trying unsuccessfully to legitimately communicate with the consumer, how can Telcos restore confidence in communications? Read more here.
Apr 30, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

  What’s the News: Text-enabled toll-free numbers are growing business-to-consumer engagement. Why it Matters: As a preferred and trusted form of consumer communication, text messaging represents an untapped area of growth for customer engagement and toll-free numbers that can boost brand reputation and ROI. Who’s it for: Telecom service providers, large enterprises, messaging aggregators and customer contact centers. BRIDGEWATER, N.J. – November 18, 2020 –…
Nov 20, 2020
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GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

iconectiv expert panelist to highlight how verification authorities support the Rich Business Messaging ecosystem and manage trust at scale BRIDGEWATER, N.J. (October 26, 2020) – Consumers continue to embrace the digital transformation of the business-to-consumer (B2C) engagement channel as they look for new ways to enhance and simplify their lives. Rich Business Messaging over RCS is expected to bring an entirely new level of efficiency and effectiveness to the consumer experience,…
Oct 29, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

iconectiv CTO Chris Drake explores the next wave of messaging and the role of sender verification for B2C RCS BRIDGEWATER, N.J. (September 28, 2020) – Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. RCS includes AI-powered chatbots and other innovative features that have already begun revolutionizing business…
Sep 28, 2020
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MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

iconectiv expert panelists to highlight the importance of building a foundation based on verification and authentication BRIDGEWATER, N.J. (September 23, 2020) – The introduction of Rich Communication Services (RCS) and Rich Business Messaging (RBM) are expected to bring an entirely new level of efficiency and effectiveness to consumer engagement. Its open ecosystem, however, is vulnerable to the same malicious targets of traditional communications including voice, text and email. This…
Sep 28, 2020
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Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

BRIDGEWATER, N.J. (July 28, 2020) – Businesses are exploring new ways to connect with their customers by adopting new communication platforms and emerging technologies all while addressing emerging complexities in existing channels. Illegal robocalls and call spoofing, new federal regulations and industry guidelines and an ever-changing messaging ecosystem are creating several challenges that the enterprise must navigate. iconectiv, the industry’s trusted communication partner, will host an…
Jul 28, 2020
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iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications

iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications TruReach Toll-Free 8MS and TruReach Deliver Aerialink Win TMC Product of Year Awards What’s the News: iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. Why it Matters: iconectiv’s TruReach Toll-Free 8MS and Deliver Aerialink platforms are being…
Jul 24, 2020
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iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program

Women in Cable Telecommunications (WICT) Leadership Program iconectiv leaders to attend immersive leadership development program for the fourth consecutive year What’s the News: iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. Why it Matters: This is the fourth consecutive year iconectiv has taken part in…
Jul 7, 2020