In the news

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Three Steps Toward Securing Software Supply Chains

Code is the foundation for every piece of technology, from smartphones to industrial robots to the networks that connect them. That also makes it the foundation for every application, business process and services that uses those technologies. Hackers recognize this fact and leverage it. A recent, high-profile example is the attack on FireEye that used multiple trojanized updates to SolarWind’s Orion software. By targeting software providers, the hackers were able to install back doors into…
Aug 30, 2021
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Registered Caller™ & Centralized Telephone Number Registry

Register caller, the nation's new telephone registry from CTIA and iconectiv helps call centers and enterprises mitigate robocalls and increase their call answer rates. This energy session we'll discuss the registered caller and centralized telephone number registry and how it helps maintain the integrity of one of our most important methods of communication, that's voice calls that by providing voice service providers with verified caller information On this session is Andrew Jersey, he's a…
Aug 24, 2021
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A Common Nomenclature Enables Faster Rollouts of 5G and New Business Models for IoT and More

Multi-access edge computing (MEC), virtualized network function (VNF) and 5G give service providers powerful new ways to maximize scalability, flexibility and operational efficiency while enabling new services and revenue streams. However, to capitalize on those opportunities, service providers first must have a highly accurate, industry-standard way to identify and manage all of their infrastructure, including their physical and virtual assets. Those capabilities enable them to quickly…
Aug 11, 2021
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The world can be SHAKEN: Service providers and regulators move to tackle the robocall challenge

Jeremy Cowan, Vanilla Plus: Robocalling is a global problem that affects every person. What are some of the current processes being implemented to mitigate this? Michael O’Brien, iconectiv: Robocalling is a global epidemic that affects every corner of the world. In 2020, North America and Europe received a total of 157.4 billion robocalls. This year, American consumers alone have received nearly 22 billion in the first five months, with this number expected to reach more than 52 billion by…
Aug 4, 2021
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STI-GA Announces Policy Changes to Support Delegate Certificates and Toll-Free

The industry-led Secure Telephone Identity Governance Authority (STI-GA) today announced two policy changes in the SHAKEN ecosystem. The set of first policy changes will allow delegate certificates to be used by third-party callers as well as companies originating calls from toll-free numbers to also provide SHAKEN authentication. With the STIR/SHAKEN protocol, a call is given the top level of attestation (A-level) only if the service provider signing the call can attest to the customer’s…
Jul 26, 2021
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Legitimate Businesses, Telephone Companies Now Have More Options to Present Verified Caller ID to Consumers

Legitimate businesses that rely on voice calls to reach their customers got a much-needed boost this week following the announcement by the Secure Telephone Identity Governance Authority (STI-GA) that they are expanding the way in which trusted caller information can be established. This new policy change, announced July 26, expands the SHAKEN (Signature-based Handling of Asserted information using tokens) protocol to support the use of Delegate Certificates by voice service providers when…
Jul 26, 2021
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Legitimate Businesses, Telephone Companies Now Have More Options to Present Verified Caller ID to Consumers

Legitimate businesses that rely on voice calls to reach their customers got a much-needed boost this week following the announcement by the Secure Telephone Identity Governance Authority (STI-GA) that they are expanding the way in which trusted caller information can be established. This new policy change, announced July 26, expands the SHAKEN (Signature-based Handling of Asserted information using tokens) protocol to support the use of Delegate Certificates by voice service providers when…
Jul 26, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

  What’s the News: Text-enabled toll-free numbers are growing business-to-consumer engagement. Why it Matters: As a preferred and trusted form of consumer communication, text messaging represents an untapped area of growth for customer engagement and toll-free numbers that can boost brand reputation and ROI. Who’s it for: Telecom service providers, large enterprises, messaging aggregators and customer contact centers. BRIDGEWATER, N.J. – November 18, 2020 –…
Nov 20, 2020
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GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

iconectiv expert panelist to highlight how verification authorities support the Rich Business Messaging ecosystem and manage trust at scale BRIDGEWATER, N.J. (October 26, 2020) – Consumers continue to embrace the digital transformation of the business-to-consumer (B2C) engagement channel as they look for new ways to enhance and simplify their lives. Rich Business Messaging over RCS is expected to bring an entirely new level of efficiency and effectiveness to the consumer experience,…
Oct 29, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

iconectiv CTO Chris Drake explores the next wave of messaging and the role of sender verification for B2C RCS BRIDGEWATER, N.J. (September 28, 2020) – Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. RCS includes AI-powered chatbots and other innovative features that have already begun revolutionizing business…
Sep 28, 2020
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MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

iconectiv expert panelists to highlight the importance of building a foundation based on verification and authentication BRIDGEWATER, N.J. (September 23, 2020) – The introduction of Rich Communication Services (RCS) and Rich Business Messaging (RBM) are expected to bring an entirely new level of efficiency and effectiveness to consumer engagement. Its open ecosystem, however, is vulnerable to the same malicious targets of traditional communications including voice, text and email. This…
Sep 28, 2020
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Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

BRIDGEWATER, N.J. (July 28, 2020) – Businesses are exploring new ways to connect with their customers by adopting new communication platforms and emerging technologies all while addressing emerging complexities in existing channels. Illegal robocalls and call spoofing, new federal regulations and industry guidelines and an ever-changing messaging ecosystem are creating several challenges that the enterprise must navigate. iconectiv, the industry’s trusted communication partner, will host an…
Jul 28, 2020
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iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications

iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications TruReach Toll-Free 8MS and TruReach Deliver Aerialink Win TMC Product of Year Awards What’s the News: iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. Why it Matters: iconectiv’s TruReach Toll-Free 8MS and Deliver Aerialink platforms are being…
Jul 24, 2020
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iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program

Women in Cable Telecommunications (WICT) Leadership Program iconectiv leaders to attend immersive leadership development program for the fourth consecutive year What’s the News: iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. Why it Matters: This is the fourth consecutive year iconectiv has taken part in…
Jul 7, 2020