In the news

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Enabling the world of tomorrow, today

In these days when ‘in-person’ is not often a viable option, the importance of adapting our means of communication via technology cannot be understated. The need and ability to connect is mission critical in a world without boundaries. Yet, while technological advances make communications simpler and more ubiquitous, interconnecting it across the infrastructure and delivering it to the right person is enormously complex. That’s what iconectiv does best. Efficiently interconnecting disparate…
Jun 18, 2020
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Practical advice for combating robocalling

Robocall scams have exploded worldwide during the past several years, and the Covid-19 pandemic threatens to spur many new schemes. Governments are taking action to punish perpetrators, yet the problem persists because it is profitable for scammers. Fines, elimination of warnings prior to issuing penalties, and caller-ID authentication requirements aside, robocalling will persist if consumers continue to fall for its tactics and aren’t offered simple ways to report when they receive unwanted…
May 19, 2020
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Is digital ID brokerage a business opportunity for CSPs?

For individual people worldwide to gain control over and own their digital identities, “the architecture has to change,” says Chris Drake, CTO for iconectiv, the US policy administrator for the country’s Calling Number Verification service. “There needs to be a digital ID and it needs to be tokenized so it can be unique and shield people,” he argues. “That obfuscation should be the only thing that is presented.” Drake contends that every individual should be issued a secure digital ID that…
May 19, 2020
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Executive Webinar: Trusted Communications

The future of messaging frameworks and protocols, beginning with SMS, MMS, and now RCS, that’s Rich Communication Services, lies in the hands of industry collaboration within the solution provider ecosystem.  On this executive webinar to tell us what to expect from RCS for enterprises, consumers and operators are, Keith Lampron, Associate Director - Core Messaging Product Management at Verizon Wireless, Chris Drake, CTO at iconectiv and Chris Nicoll, Principal Analyst at ACG Research. …
May 12, 2020
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Black Swan Solution Guide: SHAKEN / STIR Calling Number Verification & Fraud Alerting

SHAKEN/STIR is the telecom industry’s first step toward reviving trust in telephony.  Launched in the U.S. market at the end of 2019 and soon to launch in Canada, it sets the vital framework for how telecoms can deliver identity verification information for enterprises from originating to terminating provider. And now, a comprehensive 18-page briefing on SHAKEN/STIR is available featuring the analysis of two technology leaders at iconectiv, Chris Drake, Chief Technology Officer and…
May 12, 2020
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State AGs’ Plea to Help Fight Robocalls During Pandemic

The National Association of Attorneys General is calling on USTelecom’s robocall-fighting squad (known formally as the Industry Traceback Group) to work with state AGs to crack down on surging robocalls. Scammers have been preying on the coronavirus pandemic since March, as MT reported. Ericsson subsidiary iconectiv, the “policy administrator” that has been leading industry efforts to tamp down on illegal robocalls, has warned that fraudulent calls may increase in the coming weeks as more…
May 8, 2020
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What can Telcos do to restore consumer trust in phone calls and texts?

In this new quickfire video, Chris Drake, Chief Technology Officer at iconectiv, and Jeremy Cowan, editorial director of VanillaPlus, tackle the tricky subject of trust. With people fatigued by spam calls and text messages and businesses trying unsuccessfully to legitimately communicate with the consumer, how can Telcos restore confidence in communications? Read more here.
Apr 30, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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iconectiv Joins the 5G Open Innovation Lab to Accelerate New Enterprise Services

What’s the News: iconectiv has joined the 5G Open Innovation Lab, a new ecosystem of 5G equipment providers, cloud-service providers, academia, government agencies and communication service providers as well as early- and later-stage start-ups. Why it Matters: Communications service providers rely on iconectiv® TruOps Common Language® to ensure that their physical and virtual assets in the infrastructure can support new 5G services at scale. iconectiv brings that expertise to 5GOILab to…
Jun 28, 2021
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Brand Impact of Consumer Trust in Voice Calls, Text Messages and RCS

AT&T, Google, iconectiv and Infobip Share Insights During MWC21 What: Illegal robocalls, SMS spam and “wangiri” one-ring scams are a global scourge that has conditioned consumers to ignore calls and messages from phone numbers they don’t recognize. They also create significant financial losses for businesses, schools, health care providers and other organizations because important alerts, reminders and other notifications go unanswered, requiring multiple follow-ups. Service providers…
Jun 23, 2021
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Protect Your Customers Against Wangiri One-Ring Scams: Understanding and Implementing the FCC Safe Harbor

What: “Wangiri” fraud costs service providers $1.82 billion annually, making it one of the top five fraud types. Also known as one-ring scams, wangiri initially targeted consumers but has expanded to businesses, including call centers. In response to the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, the FCC recently confirmed that voice service providers may block calls from numbers that are highly likely to be associated with wangiri without fear of liability. …
Jun 16, 2021
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MWC21 Spotlights How Trusted Communications is Protecting Consumers, Brands and Bottom Lines

iconectiv experts provide insights into industry-led fraud-fighting initiatives What’s the News: MWC21 attendees will hear first-hand how innovative industry initiatives such as Registered Caller, STIR/SHAKEN and GSMA Verified Sender are steadily rebuilding consumer trust in voice calls and messaging.  Why it Matters: Spam and illegal robocalls have caused consumers to stop answering their calls. That's not surprising considering the $1.82 billion lost annually due to…
Jun 15, 2021
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USTelecom Webinar Spotlights Challenges and Opportunities for Rapid 5G Rollouts

iconectiv to participate in a webinar on May 13, 2021 at 1 p.m. ET What: iconectiv—along with a guest speaker from IDC—will participate in a USTelecom webinar, “Using Existing Technology to Power the Communications of Tomorrow (5G, Edge Computing, Virtualized Networking and More) to discuss the key findings from the IDC whitepaper, sponsored by iconectiv, “Common Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking.” Presenters will discuss: …
May 13, 2021
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IDC Whitepaper Addresses The Challenges Of Cost-Effectively Deploying 5G At Scale

What’s the News: Industry analyst firm IDC explains how iconectiv® TruOps Common Language® will play a larger role in the evolution of networks—particularly in support of accelerating 5G rollouts—while continuing to support ongoing network operations and maintenance. Why it Matters: The greatest challenge communication service providers face is keeping pace with technology advancements—like 5G—that allow new revenue-generating services to be introduced profitably and at scale. One big…
Apr 29, 2021
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Best Practices for Building a Secure Foundation for RCS

iconectiv joins international panel of experts for MEF Connects Virtual Panel BRIDGEWATER, N.J. (March 17, 2021) – Rich Communication Services (RCS) that power Rich Business Messaging (RBM) is bringing a new level of efficiency and effectiveness for business-to-consumer (B2C) engagement. Expected to enable $112 billion in sales for online and brick-and-mortar retailers, RBM delivers the full power of the internet directly to the native messaging app on the mobile phone. As the industry…
Mar 17, 2021