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In the news
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The Future of Communication Technology with Michael O’Brien
In this recent Authority Magazine article, iconectiv’s Chief Product Officer Michael O’Brien discusses the next generation of communication technology and how iconectiv works to re-establish trust in communications platforms. He dives into what led iconectiv to build their innovative technologies and how they plan to impact the world of communication.
Mar 3, 2021
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How Text Message Short Codes Help Retailers Boost Sales and Engagement
Today, roughly 20% of American adults are “smartphone-only” internet users, meaning they own a smartphone but don’t have home broadband service. In this RIS article, iconectiv’s Cliff Holsenbeck explores how retailers and other businesses use text message short codes as a powerful tool to engage customers. Short codes are ideal for engaging consumers who use a smartphone as their primary or only connection to the internet. Businesses that embrace short codes text messaging make it easy for consumers to act on a retailer’s advertising and marketing.
Feb 22, 2021
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An Interview with Mr. Jonathan Shulman, Vice President, Business Development iconectiv
Consumers have become increasingly wary of robocalls and have stopped answering their phones for unknown numbers. Communication channels are constantly being infiltrated by scammers and people are losing trust in these channels. On this episode of Enterprise Talk podcast, iconectiv’s Jonathan Shulman discusses the importance of trust in communications and networks across the global service provider and telecommunications ecosystem and how RCS can improve customer engagement for contact centers.
Feb 17, 2021
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How HR Professionals Can Connect With Candidates and Employees Through Short Code Messaging
With 96% of Americans owning mobile phones, HR recruiters are now leaning toward tools such as online chatbots and short code messaging. However, with so many cases of fraudsters and a surge in robocalling, people aren’t answer calls from numbers they don’t know. Communications channels like text messaging are considered safer, with 93% of consumers viewing text messaging as a trusted communication environment. In this article, iconectiv’s Cliff Holsenbeck explores how short codes offer the perfect opportunity for starting a trusted conversation between recruiters and candidates.
Feb 16, 2021
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CTIA Wireless Foundation Launches Catalyst 2021, Competitive Grants Program for Health and Well-Being
iconectiv is a proud sponsor of CTIA Wireless Foundation’s Catalyst 2021, a competitive grants program accelerating social entrepreneurs using wireless to address pressing health and well-being issues. As the foundation’s signature initiative, Catalyst identifies and funds early stage organizations that take advantage of the speed, efficiency and versatility of wireless to improve the health and well-being of Americans.
Feb 9, 2021
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5 Ecommerce Trends to Watch for in 2021
In this recent Shogun article, iconectiv’s Cliff Holsenbeck discusses how SMS marketing can be valuable to ecommerce businesses. Text messaging via shortcodes can offer the perfect opportunity for ecommerce businesses to engage in two-way text conversations with their consumers. With over 275 million smartphone users in the U.S. alone, there is a wide pool of potential customers. Data also shows that at the beginning of 2020, SMS was already averaging 2,755% ROI for ecommerce marketers — not too far behind email’s ROI of 3,800%.
Jan 14, 2021
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How CSPs can restore consumer trust in communications in 2021 – and beyond
In this Vanilla Plus article, iconectiv’s chief product officer Michael O’Brien discusses how understanding the real perception of consumer trust in communications these days is hard to know exactly because so many factors play into it. Over 76% of consumers no longer answer calls from unfamiliar and unidentified numbers, letting them drop into voice mail instead. Some contact center operators say that outbound call answer rates are down 30%.
Jan 7, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Today’s Digital Age Calls for Increased Protection of the Phone Number, says iconectiv
In the digital age, phone numbers have become essential components of identity verification. In their new market brief, iconectiv emphasizes the critical need to safeguard phone numbers, offering a digital identity portfolio that helps businesses strengthen security measures and streamline customer verification processes.
May 2, 2024
press release
The Path to 5G Profitability for Data Centers, Towers and Real Estate Companies
A new iconectiv white paper explores how data center operators and commercial real estate companies can use Common Language to build awareness of their fiber, interconnection and tower/site portfolios. iconectiv will showcase Common Language during Connect(X) 2024 in Atlanta on May 14.
Apr 30, 2024
press release
Upcoming Live Webinar Shines Light on Best Practices to Secure the Digital Identity
iconectiv’s Michael O’Brien will discuss the vital role of phone numbers in digital identity verification during the "Securing the Digital Frontier” webinar on April 23, 2024, at 10 a.m. ET. He will cover fraud prevention, regulatory compliance and ensuring trustworthy digital identity signals, highlighting the need for global collaboration.
Apr 23, 2024
press release
How Financial Service Companies Are Using Phone Number Data to Mitigate Fraud
iconectiv's recent case study demonstrates how financial institutions leverage numbering data to enhance security and combat fraud. By identifying recently ported phone numbers through iconectiv's data exchanges, companies can verify phone number accuracy, crucial for identification amidst rising mobile-focused fraud threats.
Apr 22, 2024
press release
The Common Language of Telecom Helps Rural Service Providers Close the Digital Divide
iconectiv’s case study highlights how rural service providers can use Common Language to efficiently evaluate network infrastructure, enabling faster and more affordable broadband expansion to tackle the persistent issue of limited internet access in rural areas, benefiting a wide range of service providers in rural America.
Apr 11, 2024
press release
UK Broadband Service Providers: Are You Ready for a New Switching Process?
iconectiv’s David Wilson will discuss how UK broadband service providers can prepare for the upcoming "One Touch Switch" deadline at the UKWISPA Members Meeting, addressing challenges and offering insights. His session will cover certification of Managed Access Providers, readiness factors, adherence to standards and best practices.
Mar 20, 2024
press release
iconectiv Recognized for Its Commitment to Simplifying Network Planning and Operational Efficiencies Across Telecom Ecosystem, and Its Support for Streamlining 5G Network Deployments
iconectiv's TruOps Common Language platform received six Merit Awards for Telecom and Wireless, recognizing its role in seamless interconnection among service providers and highlighting iconectiv's commitment to operational efficiency in the evolving 5G services landscape.
Feb 23, 2024
Speaking Engagements
David Estes
Principal Solutions Engineer
Dave Estes is a Principal Solutions Engineer on the iconectiv global sales team. He is responsible for providing technical subject matter expertise for iconectiv’s TruNumber platform, which provides accurate phone number data that operators need to offer seamless portability, detect and diagnose issues quickly, and help combat telephone fraud.
Dave is a wireless industry veteran and before joining iconectiv worked at T-Mobile USA and managed the Roaming Business Operations team, responsible for testing & launching roaming services, fraud, steering and inter-operator issues. Dave also worked at Syniverse Technologies where he held various management roles in Product Management, Account Management and Sales Engineering. Dave has extensive knowledge, experience and expertise in data clearing, financial clearing, fraud and roaming for telecom operators and has participated in many industry and user groups.
Dave holds a BA in business administration/marketing from the University of Puget Sound.
speaking engagement
Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud
During the panel session, “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud,” iconectiv telecom fraud expert David Estes discussed how CSPs are upgrading their existing call-blocking analytics to identify calls from high-risk and unallocated number ranges and suspicious premium-rate numbers.