In the news

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T-Mobile US adds rich data to Caller ID

This Mobile World Live article discusses T-Mobile’s recent announcement surrounding its completion of what is believed to be the first wireless call combining authenticated caller ID with Rich Call Data (RCD), demonstrating a new way for consumers to recognize callers and for marketers to identify themselves to potential customers. T-Mobile partners on the call included First Orion, Everbridge, iconectiv, NetNumber, Numeracle, Twilio and the CTIA.
Jul 16, 2021
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Pace Community Insight with iconectiv

One of the greatest challenges we are facing today is that consumers have lost trust in calls and have stopped answering their phones, often missing important information about healthcare, education and finances. On this PACE Vidcast, iconectiv’s Jonathan Shulman discusses call origination, customer engagement and restoring consumer trust in calls. Jonathan explains how consumers have lost trust in calls, are missing out on important information and what can be done to restore consumer trust in calls.
Jul 7, 2021
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A common nomenclature enables new, 5G-powered business models, revenue opportunities (Reader Forum)

5G is extremely complex and has widespread impacts throughout the network. This introduces many challenges but also provides many new business opportunities. In this article, iconectiv’s Chris Bain explains how a common nomenclature enables service providers to describe the capabilities of their infrastructure, locations and other key attributes in an industry-standard way and then share that view across systems and organizations, such as internal business units and external business partners.
Jul 7, 2021
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FCC deadline for STIR/SHAKEN caller ID authentication nears

The wireless industry is working to combat robocalls and Wednesday, June 30, marks the FCC deadline for carriers and other voice providers to implement STIR/SHAKEN caller ID authentication technology.
Jun 29, 2021
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How businesses can protect their brands and bottom lines against damage from illegal robocalls

In the latest Help Net Security article, Chris Drake discusses how illegal robocalls are making it difficult for COVID-19 contact tracers to reach people who typically ignore calls from numbers they don’t recognize. Consumers are inundated with so many illegal robocalls that when they see a call from an unfamiliar or unidentified number, they let it drop into voice mail 76 percent of the time. Chris explores how legitimate businesses can leverage STIR/SHAKEN to get their calls authenticated and protect their brands and bottom line.
May 28, 2021
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Driving Sales Transformation At iconectiv

The team of experts from the Revenue Enablement Institute have identified growth leaders – CXOs – who are at the forefront of defining, enabling, and leading the execution of the 21st Century Commercial Model. Peter Ford, iconectiv’s Executive Vice President of Global Sales, is a veteran sales leader with a reputation for taking a highly disciplined, customer-focused, and results-driven approach to sales. He joined iconectiv in 2018 to accelerate the company’s international strategy and since that time has transformed the sales organization. In this article, Ford shares his transformation journey to drive scalable growth by changing the culture and improving the go to market process.
May 27, 2021
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Member Spotlight | May, 2021

It is becoming progressively more difficult for contact centers to connect and engage with consumers because of the decline of consumer trust in voice communications—particularly as consumers increasing ignore calls from unknown callers. As an authoritative partner of the global communications industry connecting more than two billion people every day, iconectiv seeks to be a collaborative partner in solving a problem that is impacting PACE members’ businesses, as well as today’s consumers.
May 26, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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iconectiv Trusted Communication Superheroes Speak Out About Protecting Financial Services Firms and Their Customers from Fraudsters

At MWC Las Vegas Panel Discussion, iconectiv’s George Cray Describes How the Industry is Fighting the Rise of Fraud and its Financial Fallout
Sep 14, 2022
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iconectiv Telecom Numbering Expert Natalie McNamer Elected Co-chair of ATIS Industry Numbering Committee (INC)

iconectiv’s senior numbering expert Natalie McNamer has been elected co-chair of the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC) by committee members for a two-year term. McNamer will oversee key initiatives associated with the North American Numbering Plan (NANP) numbering resources. This includes efficiently allocating and conserving telephone numbers, which uses extend beyond business and consumer phones to IoT and machine-to-machine devices and more.
Aug 24, 2022
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This Just In: Squadron of Telecom Superheroes Face Off Against Villains Corrupting the Trusted Communications Ecosystem

In the ever-expanding telecom universe, there are villains trying to corrupt the trusted communications ecosystem. A new infographic from iconectiv breaks down the various obstacles that the communications industry faces and the special powers each of these superheroes possess to combat these challenges. For those ready to join the legion of Trusted Communication Superheroes, we are ready for you to take your place among us.
Jul 21, 2022
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With Identity Emerging in Messaging Solutions, How Will the Industry Change?

During the Messaging & SMS World Session, “Identity in Messaging Solutions are Emerging – How Will the Industry Change?” iconectiv’s SVP of Corporate and Business Development Chris Drake, will be joining other industry professionals to discuss emergent technologies and solutions, and the impact they will have on the industry.
Jun 23, 2022
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How Can Businesses Reassure Their Customers That It’s OK to Pick Up the Phone?

Robocalls have harmed consumer trust in answering calls from numbers they don’t know or recognize. In fact, more than 75% of calls from unidentified or unfamiliar numbers go unanswered. To combat this, businesses and their numbers must be vetted, registered, and verified by service providers to help outbound calls be delivered to consumers and displayed appropriately. During ITEXPO panel session, “How Verification is Helping Maintain the Integrity of Voice Calls,” Jonathan Shulman, Vice President of Business Development at iconectiv, and Harold Salters, Technology Consultant at CTIA, will explore the industry initiatives to help preserve trust in voice communications.
Jun 8, 2022
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AB Handshake Amps Up its Telephone Fraud Fighting Capabilities by Leveraging iconectiv’s Intelligent Numbering Solution

AB Handshake is leveraging iconectiv’s TruNumber Protect intelligent numbering data to further enhance its fraud management system. With this accurate data processed by iconectiv TruNumber Protect, potential fraudulent calls can be better detected and prevented in real-time. This allows AB Handshake’s telecom service provider customers to recover lost revenues, streamline traceback requests and reduce customer churn.
Jun 7, 2022
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How Can We Safeguard the Booming Global Mobile Money Market from Fraudsters?

More consumers than ever before are turning to their mobile devices to conduct banking transactions via SMS and Rich Communications Services (RCS). In fact, the Global Mobile Money Market size was valued at USD 4.24 Billion in 2020 and is projected to reach USD 31.88 Billion by 2028, growing at a CAGR of 28.67% from 2021 to 2028. But, while the opportunity for the booming mobile money market is great, it does not come without challenge – specifically around the mobile wallet itself. During the CFCA Summer Education Event session, “Protecting the Mobile Wallet: Why Number Portability is Critical to Safeguarding Mobile Banking,” iconectiv’s Jonathan Herttua, Director of Information Solutions, and Carolyn Knight, Senior Account Manager for the company’s United States Local Number Portability (LNPA) team will examine how number portability data can be used in a new way to help keep mobile money safe for customers and banks.
May 24, 2022