News and Events

news & events

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

With Voice and Messaging Communications, Trust is a Two-Way Street

The past few years have demonstrated just how much we depend on our mobile phones – for services, connection and convenience. As a result, digital transformation is gaining significant momentum, and identity verification is becoming more critical than ever. Businesses need to have trust in knowing who their customers are and consumers need to trust that the company that is calling or texting them is indeed who they say they are. In a recent interview with Mobile World Live, iconectiv Senior Vice President George Cray provided insights on how the industry is working to re-establish trust in the global communications ecosystem and the role that iconectiv plays in pushing digital transformation forward while ensuring service providers comply with regulations.
May 2, 2022
press release

Do You Take Calls from Numbers You Don’t Recognize? Odds Are, You Don’t

In this day and age, where so many in-person interactions have been replaced with remote engagements, digital transformation has become fundamental. As a result, businesses and consumers are relying on their mobile devices more than ever – utilizing voice and text communications to navigate their personal and professional lives. But with more than 85 billion spam phone calls being placed globally each year – costing trillions of dollars in lost business and productivity – keeping both the voice and messaging ecosystem safe for consumers and attractive to business is critical. In a recent interview with Mobile World Live, iconectiv CTO Chris Drake answered these questions, and discussed how to further build trust in communications, insights on new solutions to better identify legitimate businesses and more.
Apr 25, 2022
press release

How Service Providers are Weeding Out Illegal Robocalls, SMS Spam and Other Fraud Before It Reaches Consumers

Each year, communications service providers (CSPs) worldwide lose over US$39 billion to fraud such as illegal robocalls, SMS phishing (“smishing”) and “wangiri” callback schemes, according to the Communications Fraud Control Association (CFCA) and analyst firms. During the panel session, “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud,” iconectiv telecom fraud expert David Estes will discuss how CSPs are upgrading their existing call-blocking analytics to identify calls from high-risk and unallocated number ranges and suspicious premium-rate numbers.
Apr 22, 2022
press release

iconectiv Toll-Free-Number Expert Mike Gilbert Elected ATIS SNAC Co-Chair

Years of illegal robocalls, SMS spam and fraud have undermined consumer trust in voice calls and text messages, including those from toll-free numbers. Restoring trust is critical for service providers and all the retailers, schools, healthcare providers and other organizations that depend on toll-free numbers to inform and engage consumers. As a new co-chair of the ATIS SMS/800 Number Administration Committee (SNAC), iconectiv Senior Account Director Mike Gilbert will oversee key toll-free number industry initiatives such as ensuring consumer trust in voice calls and text messaging.
Apr 21, 2022
press release

The Path to Trusted Voice Calls and Text Messages

In an effort to stave off the more than 85 billion illegal robocalls placed each year, as well as SMS phishing (“smishing”) and other fraud, industry players have banded together to keep the voice and messaging ecosystem safe for consumers and attractive to businesses. Abe Nejad, publisher of The Network Media Group, recently sat down with iconectiv Senior Vice President George Cray during Mobile World Congress 2022 in Barcelona to discuss the latest on STIR/SHAKEN, Registered Caller™ and industry trends.
Apr 19, 2022
press release

Rich Call Data Helps Increase Call Answer Rates, Restores Consumer Trust

This year, consumers will lose $40 billion to fraudulent robocalls. The deluge of illegal robocalls also has conditioned 58 percent of consumers to answer calls only from numbers they recognize. This makes it difficult, expensive and sometimes impossible for hospitals, schools and other legitimate organizations to reach consumers. At a SIPNOC 2022 panel, Rich Call Data (RCD) Best Practices: Building Trust for Future Success, John Haraburda, Principal Solutions Engineer at iconectiv, will explore how RCD is poised to help increase call-answer rates by providing an enhanced caller ID display that includes a company’s name, logo and call intent.
Mar 17, 2022
press release

Understanding How Service Providers and Regulators Can Prepare for SHAKEN’S Global Expansion at SIPNOC 2022

With more than 85 billion spam phone calls placed globally each year costing trillions in lost business and productivity, keeping the voice ecosystem safe for consumers and attractive to business is an objective we all share. In the U.S., service providers and industry players have been focused on implementing solutions designed to ensure the integrity of communications networks and mitigate any call-answering hesitation. During the SIPNOC 2022 panel session, SHAKEN Goes Global: Opportunities and Challenges for Service Providers and Regulators Worldwide, George Cray, Senior Vice President at iconectiv, will outline a set of shared, technological best practices to extend this trust-restoring framework across country borders.
Mar 16, 2022

In the news

article

Forbes: Strength in Numbers: Maximizing AI’s Effectiveness Against Fraud

In this article, Peter Ford, EVP and Head of Information Solutions Business at iconectiv, discusses AI’s dual role in improving customer experiences and combating fraud. He highlights mobile numbers as key identifiers and the need for accurate phone data to prevent fraud.
Jul 2, 2024
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Telecom Reseller: AI has changed the telecom landscape, giving fraudsters the ability to clone voices and perpetrate robocall scams at scale

iconectiv’s SVP, Chris Drake, joins Doug Green at Telecom Reseller Podcast to discuss what services providers, regulators and telecom vendors are doing to protect the digital identities of people and businesses.
Jun 18, 2024
article

Nilson Report: Telecom Data for Fraud Fighting from iconectiv

Organizations increasingly use mobile numbers as account identifiers due to their portability and reliability. iconectiv is a key provider of mobile and text data, aiding in account verification, fraud detection, and regulatory compliance across over 100 countries through API integrations.
May 31, 2024
article

Total Retail: Short Codes are Long on Bottom-Line Benefits

In this article, Mykola Konrad, Senior VP, Head of Product at iconectiv, discusses the value of short codes in retail. He highlights their trustworthiness, high open rates and role in fraud prevention. Mykola also explores how AI enhances message personalization, boosting sales and revenue for retailers.
May 30, 2024
article

Enterprise Security Tech: AI-Driven Robocall Scams: How Fraudsters Are Cloning Voices to Deceive and Steal

In this Q&A with Enterprise Security Tech, Chris Drake, SVP, Corporate and Business Development at iconectiv, delves into the AI-driven tactics used by fraudsters and their impact on digital security. He also discusses the measures being implemented to combat these threats.
May 20, 2024
article

WIA: How tower and data center operators can enable and monetize rapid 5G buildouts

In this article, Mykola Konrad, Head of Product at iconectiv®, discusses the importance of tower and data center operators adopting iconectiv® TruOps™ Common Language® to enable efficient communication with communication service providers (CSPs) and seize opportunities in the 5G market.
May 2, 2024
article

KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams

Chris Drake, SVP at iconectiv, joins Matt Gephardt from KSL 5 TV to discuss March Madness ticket scams.
Mar 20, 2024

Events

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International Telecoms Week 23

iconectiv will join international carriers and messaging providers at ITW 2023 in National Harbor, MD from May 9-12, 2023. iconectiv experts will be on-site to talk about the benefits of iconectiv’s TruReach Toll-Free 8MS solution in ensuring communications connectivity.
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Connect X: Connectivity Expo 2023

With 50+ sessions, 7 industry-specific tracks, an interactive exhibit hall and numerous networking opportunities, attendees at Connect X will explore next-generation technologies, connect with new partners and learn about the future of connectivity. iconectiv is a Silver Sponsor of Connect X and will be exhibiting.
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Women in Cable Telecom: Walk of Fame 2023

iconectiv will join the WICT Network to honor women in the cable telecom industry with a banquet dinner in Denver, CO on May 5, 2023. Walk of Fame is an inspiring celebration of influential leaders in cable, who go above and beyond, push for success and change that brings immeasurable impact to our industry. Each year, 500+ gather to honor veteran leaders, up-and-coming talent, and game-changing industry contributors who exemplify WICT’s Touchstones of Leadership. This evening event attracts industry attendance from all levels, including national C-suite executives. Honorees embody WICT’s vision to create women leaders who transform our industry. iconectiv will be sponsoring this event at the Strategic Partner level and will be sitting at table #17.
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Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the second quarter Common Interest Group on Routing and Rating (CIGRR) work group session on April 18th – 20th, 2023. This three-day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the industry to…
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Conecta Mexico

Conecta Mexico is a specialist in creating industry leading meetings in Latin America. They are passionate about Latin America and their purpose is facilitating knowledge and networking for executives in the whole region. Conecta works with a customer-focused strategy to deliver high-quality summits, facilitating networking and experiences and bringing together senior executives from the Telecom and ICT industry under the same roof. Board level attendees gather from telecom global mobile, fixed, cable operators, service providers, regulators and government bodies. They understand technology and telecommunications are the main motors for societies transformation and contribute for an increasingly connected and digital territory. Keynote speakers will include AT&T Mexico, Telefonica Movistar, MCM Telecom and Omdia. iconectiv will be a Gold Sponsor of this event and will be exhibiting with a booth. Don’t miss Bob Grant, iconectiv’s Director of Product Management, presenting on Global Shaken.
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Fraud and Security Group #25 NYC

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Capacity Middle East 2023

Capacity Middle East is the largest carrier meeting for the Middle Eastern region, uniting the region’s key ICT players representing the carrier, cloud, hyperscaler, content, digital infrastructure, edge, software, data center and technology industries. The iconectiv sales team will be in attendance.