Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

With Identity Emerging in Messaging Solutions, How Will the Industry Change?

During the Messaging & SMS World Session, “Identity in Messaging Solutions are Emerging – How Will the Industry Change?” iconectiv’s SVP of Corporate and Business Development Chris Drake, will be joining other industry professionals to discuss emergent technologies and solutions, and the impact they will have on the industry.
Jun 23, 2022
press release

How Can Businesses Reassure Their Customers That It’s OK to Pick Up the Phone?

Robocalls have harmed consumer trust in answering calls from numbers they don’t know or recognize. In fact, more than 75% of calls from unidentified or unfamiliar numbers go unanswered. To combat this, businesses and their numbers must be vetted, registered, and verified by service providers to help outbound calls be delivered to consumers and displayed appropriately. During ITEXPO panel session, “How Verification is Helping Maintain the Integrity of Voice Calls,” Jonathan Shulman, Vice President of Business Development at iconectiv, and Harold Salters, Technology Consultant at CTIA, will explore the industry initiatives to help preserve trust in voice communications.
Jun 8, 2022
press release

AB Handshake Amps Up its Telephone Fraud Fighting Capabilities by Leveraging iconectiv’s Intelligent Numbering Solution

AB Handshake is leveraging iconectiv’s TruNumber Protect intelligent numbering data to further enhance its fraud management system. With this accurate data processed by iconectiv TruNumber Protect, potential fraudulent calls can be better detected and prevented in real-time. This allows AB Handshake’s telecom service provider customers to recover lost revenues, streamline traceback requests and reduce customer churn.
Jun 7, 2022
press release

How Can We Safeguard the Booming Global Mobile Money Market from Fraudsters?

More consumers than ever before are turning to their mobile devices to conduct banking transactions via SMS and Rich Communications Services (RCS). In fact, the Global Mobile Money Market size was valued at USD 4.24 Billion in 2020 and is projected to reach USD 31.88 Billion by 2028, growing at a CAGR of 28.67% from 2021 to 2028. But, while the opportunity for the booming mobile money market is great, it does not come without challenge – specifically around the mobile wallet itself. During the CFCA Summer Education Event session, “Protecting the Mobile Wallet: Why Number Portability is Critical to Safeguarding Mobile Banking,” iconectiv’s Jonathan Herttua, Director of Information Solutions, and Carolyn Knight, Senior Account Manager for the company’s United States Local Number Portability (LNPA) team will examine how number portability data can be used in a new way to help keep mobile money safe for customers and banks.
May 24, 2022
press release

How Can Telecom Operators Grow Their Businesses While Mitigating Risk?

Service providers are under significant pressure to sustain revenue growth and profitability while delivering new digital services. At the same time, regulations, technology disruptions, intensifying competition and changing customer demands are also placing telecom operators at a financial and operational crossroads: How can they grow their businesses while reducing cost and mitigating risk? During an upcoming webinar, “Driving Financial Decisions and Compliance with Fixed Asset Management”, iconectiv’s Eyad Alqadi, Regional Director for Europe Middle East and Africa (EMEA), and John Hayes, Senior Director, will explore the role that FAM plays in providing critical information to drive financial decisions and ensure compliance.
May 17, 2022
press release

Toll-Free Calls to Benefit from Nation’s Robocall Mitigation Efforts

As part of its new policy, the Secure Telephony Identity Governance Authority (STI-GA) has approved iconectiv as a responsible organization (RespOrg), allowing it to verify the identity of the businesses and contact center operators authorized to use toll-free telephone numbers on our RespOrg. Industry initiatives such as STIR/SHAKEN are rebuilding consumer confidence in voice calls. As a RespOrg, iconectiv now can help verify the identity of the businesses and contact center operators authorized to use toll-free telephone numbers on our RespOrg to help ensure that their outbound calls are not mistakenly flagged as spam.
May 12, 2022
press release

With Voice and Messaging Communications, Trust is a Two-Way Street

The past few years have demonstrated just how much we depend on our mobile phones – for services, connection and convenience. As a result, digital transformation is gaining significant momentum, and identity verification is becoming more critical than ever. Businesses need to have trust in knowing who their customers are and consumers need to trust that the company that is calling or texting them is indeed who they say they are. In a recent interview with Mobile World Live, iconectiv Senior Vice President George Cray provided insights on how the industry is working to re-establish trust in the global communications ecosystem and the role that iconectiv plays in pushing digital transformation forward while ensuring service providers comply with regulations.
May 2, 2022

In the news

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KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams

Chris Drake, SVP at iconectiv, joins Matt Gephardt from KSL 5 TV to discuss March Madness ticket scams.
Mar 20, 2024
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Forbes: Countering Fraud and Navigating Customer Experience Complexities

In this article, Peter Ford, EVP and Head of Information Solutions Business at iconectiv, discusses the persistent threats to digital identity, focusing on phone number vulnerabilities. He stresses the importance of KYC and KYB verification processes and advocates for protecting phone number integrity for secure digital interactions.
Mar 15, 2024
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Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls

iconectiv’s Michael O’Brien explores the dual impact of digital transformation on businesses, noting positive changes in efficiency and customer experience alongside challenges posed by a surge in fraudulent activities, particularly in robocalls.
Mar 11, 2024
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VanillaPlus: How phone numbers define us

Mike O’Brien, EVP of Business Development at iconectiv, joins Jim Morrish from VanillaPlus to discuss how phone numbers have become the key to our identity.
Mar 8, 2024
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VanillaPlus Issue 2 2024: iconectiv’s Mike O’Brien explains how verified identity will slam the door on fraud

Mike O’Brien, EVP of Business Development at iconectiv, explores with VanillaPlus the challenges businesses and consumers face in verifying identity and combating fraud in the digital age.
Feb 26, 2024
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Telecom Reseller: Fraudsters target personal phone numbers as iconectiv helps enterprises and others protect their brands

iconectiv’s Executive Vice President, Corporate Business Development, Michael O’Brien, joins Doug Green at Telecom Reseller Podcast to discuss the challenges and opportunities of keeping things secure as your phone number becomes a target.
Feb 20, 2024
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Fox 26 Houston: Record $23 billion expected to be bet on Super Bowl

Chris Drake, SVP at iconectiv, joins Heather Sullivan at Fox 26 Houston to discuss Super Bowl scams.
Feb 8, 2024

Events

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CABASE Internet Day

Alberto Apablaza, iconectiv’s LATAM Account Director, joins a catalog of prestigious speakers at this year’s CABASE Internet Day in Argentina. Along with his number portability session on May 17, 2023, at 2:45 PM EDT in the main auditorium.
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International Telecoms Week 23

iconectiv will join international carriers and messaging providers at ITW 2023 in National Harbor, MD from May 9-12, 2023. iconectiv experts will be on-site to talk about the benefits of iconectiv’s TruReach Toll-Free 8MS solution in ensuring communications connectivity.
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Connect X: Connectivity Expo 2023

With 50+ sessions, 7 industry-specific tracks, an interactive exhibit hall and numerous networking opportunities, attendees at Connect X will explore next-generation technologies, connect with new partners and learn about the future of connectivity. iconectiv is a Silver Sponsor of Connect X and will be exhibiting.
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Women in Cable Telecom: Walk of Fame 2023

iconectiv will join the WICT Network to honor women in the cable telecom industry with a banquet dinner in Denver, CO on May 5, 2023. Walk of Fame is an inspiring celebration of influential leaders in cable, who go above and beyond, push for success and change that brings immeasurable impact to our industry. Each year, 500+ gather to honor veteran leaders, up-and-coming talent, and game-changing industry contributors who exemplify WICT’s Touchstones of Leadership. This evening event attracts industry attendance from all levels, including national C-suite executives. Honorees embody WICT’s vision to create women leaders who transform our industry. iconectiv will be sponsoring this event at the Strategic Partner level and will be sitting at table #17.
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Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the second quarter Common Interest Group on Routing and Rating (CIGRR) work group session on April 18th – 20th, 2023. This three-day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the industry to…
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Conecta Mexico

Conecta Mexico is a specialist in creating industry leading meetings in Latin America. They are passionate about Latin America and their purpose is facilitating knowledge and networking for executives in the whole region. Conecta works with a customer-focused strategy to deliver high-quality summits, facilitating networking and experiences and bringing together senior executives from the Telecom and ICT industry under the same roof. Board level attendees gather from telecom global mobile, fixed, cable operators, service providers, regulators and government bodies. They understand technology and telecommunications are the main motors for societies transformation and contribute for an increasingly connected and digital territory. Keynote speakers will include AT&T Mexico, Telefonica Movistar, MCM Telecom and Omdia. iconectiv will be a Gold Sponsor of this event and will be exhibiting with a booth. Don’t miss Bob Grant, iconectiv’s Director of Product Management, presenting on Global Shaken.
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Capacity Middle East 2023

Capacity Middle East is the largest carrier meeting for the Middle Eastern region, uniting the region’s key ICT players representing the carrier, cloud, hyperscaler, content, digital infrastructure, edge, software, data center and technology industries. The iconectiv sales team will be in attendance.