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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

NPAC Transition Proceeds with Launch of Learning Management System

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, is continuing the transition to the new Number Portability Administration Center (NPAC) with the release of a suite of new training courses and the launch of its NPAC Learning Management System.
Jul 13, 2017
press release

Telecom and Media Leaders to Converge at Interactive Executive Gathering

iconectiv, to join industry leaders including Disney/ABC, Fox Networks, Microsoft, and Viacom at interactive network technology conference
Jun 6, 2017
press release

Spain to Ensure International Calls and Messages Reach Intended Customers through iconectiv’s MobileID Solution

iconectiv and the AOPM and AOP, the Spanish mobile and landline Operator Associations, today announced that the iconectiv MobileID offer, has been selected to exclusively provide port corrected numbering data. This service is critical to help foreign operators route calls and SMS sent to Spanish residents from businesses outside the country, mainly when the Spanish number is ported.
May 22, 2017
press release

España ayuda a asegurar la entrega de llamadas y mensajes SMS internacionales mediante la solución MobileID de iconectiv

iconectiv y la AOPM y la AOP, asociaciones formadas y gestionadas exclusivamente por operadores de telefonía fija (AOP) y móvil (AOPM), anunciaron hoy que la oferta MobileID de iconectiv ha sido seleccionada en exclusiva para proveer los datos de encaminamiento de numeración portada de España . Este servicio proporcionado por iconectiv resulta relevante para asegurar a operadores extranjeros el correcto encaminamiento del tráfico de llamadas y mensajes de texto con destino a la numeración perteneciente a las distintas redes públicas telefónicas existentes en España, particularmente cuando se trata de numeración que ha sido objeto de operaciones de portabilidad entre operadores.
May 22, 2017
press release

Industry Testing for New iconectiv NPAC Begins May 15

iconectiv, the next Local Number Portability Administrator (LNPA) for all seven U.S. regions, began industry testing today, May 15, 2017, a major milestone in the transition to the new Number Portability Administration Center (NPAC).
May 15, 2017
press release

Webinar May 18: Cultivating Customer Engagement, Increasing Brand Integrity

iconectiv, will provide valuable insights on boosting customer engagement between consumers and brands, amid stringent Telephone Consumer Protection Act (TCPA) messaging regulations, during an upcoming webinar on May 18, 2017. Presented along with the Professional Association for Customer Engagement (PACE), the webinar: The Power of Identity: Avoiding the Pitfalls and Costs of Consumer Disengagement, will focus on the role of text messaging as part of an omnichannel strategy to drive revenue and brand intimacy within their business operations.
May 11, 2017
press release

Efforts to Stop Caller ID ‘Spoofing’ and Robocalls Detailed in New Industry White Paper

Telemarketers and robocalls using spurious Caller ID to trick consumers into answering their phones – also known as ‘spoofing’– are the primary source of Federal Communications Commission (FCC) complaints and reports of telecom fraud, and the problem is increasing at an alarming rate. A new industry white paper titled, Caller ID: The Impact of Robocalling and Spoofing, has been released that provides a brief overview of the issue as well the techniques being developed to help alleviate the problem.
May 11, 2017

In the news

article

Mapping Out Your Retail Strategy for the Future: 7 Trends to Consider

Over the last two years, retailers have been exploring the use of text messaging in addition to their email marketing. 2021 is likely to see SMS messaging supersede email messaging as retail’s gold standard for messaging channels. In this article, iconectiv’s Cliff Holsenbeck gives advice for retailers looking to utilize SMS messaging in their retail strategy.
Dec 2, 2020
article

Executive Broadcast, International Verification

As countries implement SHAKEN-based Calling Number Verification Services, for verifying legitimate calls and rebuilding consumer trust in caller ID, the industry needs to consider the impact on international call traffic. To ensure businesses are not disadvantaged, there is a need for authoritative guidelines for international service providers, to ensure the rules for handling their calls are clearly understood. Watch this executive broadcast with leaders in STIR/SHAKEN, here and abroad.
Nov 30, 2020
article

Omni-Channel Verification - Executive Broadcast

Consumer trust in communications must transcend all touch points – from voice to messaging to chatbot interactions. Trust should not be a nice-to-have, it should be an expectation. In this executive broadcast, iconectiv’s CPO Mike O’Brien explores omni-channel verification and how the ecosystem—from technology vendors, service providers, messaging providers, enterprises and regulators—can collaborate to deliver trusted communications.
Nov 25, 2020
article

iconectiv is a Digiday Technology Awards winner

iconectiv’s TruReach Deliver Aerialink has won the 2020 Digiday Technology Award for best mobile marketing platform. This year’s awards winners played foundational roles in enabling media companies and marketers to earn money from their content, reach their audiences and make the most of digital real estate. Aerialink was chosen because it simplifies message creation and delivery while allowing companies to efficiently and cost effectively reach customers with personalized, value-based business text messages.
Nov 17, 2020
article

Secure Telephone Identity Governance Authority Progresses Fight to Mitigate Illegal Robocalling by Welcoming Its 50th Service Provider

As a strong indicator of the industry’s commitment to fighting illegal robocalling, the Secure Telephone Identity Policy Administrator (STI-PA) has registered its 50th authorized service provider (SP). SPs must be approved to secure access to the certificates needed to sign and validate calls to mitigate caller ID spoofing. The addition of a 50th SP takes place with the FCC mandate for service providers to implement more than seven months away.
Nov 11, 2020
article

Restoring Trust in Calling Information Is Key for Maximizing Call and Text-Answer Rates

Americans were inundated with more than 58 billion illegal robocalls in 2019, plus 4.5 billion spam text messages. Consumers are so fed up that when they see a call from an unfamiliar or unidentified number, they let it drop into voicemail 76 percent of the time. In this Connections Magazine article, iconectiv’s Mike O’Brien explores the telecom ecosystem battle against illegal robocallers and SMS fraudsters, and why it’s essential to restore consumer confidence in legitimate calls.
Nov 2, 2020
article

Convenient & Spam-Free: Why 800-Number Texting (8MS) is a Growing B2C Channel in North America

Texting is catching on as the preferred way to contact businesses. Texting is widely available, 93% of people consider text a trusted communication, and 85% of people prefer sending a message to a business to get information about products and services. In this article, Black Swan Telecom Journal interviews iconectiv’s Michael Gilbert on the company’s text-enabling B2C communications program and why text is increasingly preferred over voice.
Oct 19, 2020