In the news

article

How the U.S. response to one-ring ‘Wangiri’ robocall scams affects non-U.S. service providers

Wangiri is a global scourge that costs service providers $1.82 billion annually, making it one of the top five fraud types. In this Vanilla Plus article, iconectiv’s principal solutions engineer director John Haraburda discusses how iconectiv is taking steps to help service providers protect their customers and their bottom lines against one-ring fraud.
Mar 22, 2021
article

GSMA’s ISAG Group adds iconectiv’s CTO to help oversee global telecom industry

To help telecommunications technologies work better together while maintaining security, the Global System Mobile Association (GSMA) provides global industry specifications—guided by industry leaders—to help the ecosystem navigate these challenges. Last November, GSMA launched the Industry Specifications Approving Group (ISAG) as the oversight and approval body for all Industry Specification work. Chief Technology Officer for iconectiv, Chris Drake, has been appointed as one of a limited number of non-service provider members of the group. The ISAG is made up of senior representatives in the industry and includes service provider and non-service provider GSMA members.
Mar 8, 2021
article

Top 10 Emerging Technology Trends For Retail Industry

Digital transformation, cloud services, networking, and messaging are some of the ways that retailers are reinventing their stores. With 96% of American’s owning a mobile phone and the average U.S. citizen increasing their time spent on their phone by an additional 23 minutes per day, retailers must become increasingly savvy to successfully engage with new customers. In this recent iFour Technolab article, iconectiv’s senior director of product management Cliff Holsenbeck discusses short codes as an emerging technology trend that will benefit the retail industry.
Mar 8, 2021
article

Michael O’Brien of iconectiv: “Having a recognized centralized resource for providing this trust is essential”

The telephone changed the way people communicate all over the world, and then email and text messaging took it to the next level. In the latest Thrive Global article, iconectiv’s Chief Product Officer Michael O’Brien explores the future of communication, his career and what led iconectiv to create their cutting-edge and innovative communication technologies.
Mar 8, 2021
article

The Future of Communication Technology with Michael O’Brien

In this recent Authority Magazine article, iconectiv’s Chief Product Officer Michael O’Brien discusses the next generation of communication technology and how iconectiv works to re-establish trust in communications platforms. He dives into what led iconectiv to build their innovative technologies and how they plan to impact the world of communication.
Mar 3, 2021
article

How Text Message Short Codes Help Retailers Boost Sales and Engagement

Today, roughly 20% of American adults are “smartphone-only” internet users, meaning they own a smartphone but don’t have home broadband service. In this RIS article, iconectiv’s Cliff Holsenbeck explores how retailers and other businesses use text message short codes as a powerful tool to engage customers. Short codes are ideal for engaging consumers who use a smartphone as their primary or only connection to the internet. Businesses that embrace short codes text messaging make it easy for consumers to act on a retailer’s advertising and marketing.
Feb 22, 2021
article

An Interview with Mr. Jonathan Shulman, Vice President, Business Development iconectiv

Consumers have become increasingly wary of robocalls and have stopped answering their phones for unknown numbers. Communication channels are constantly being infiltrated by scammers and people are losing trust in these channels. On this episode of Enterprise Talk podcast, iconectiv’s Jonathan Shulman discusses the importance of trust in communications and networks across the global service provider and telecommunications ecosystem and how RCS can improve customer engagement for contact centers.
Feb 17, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

USTelecom Webinar Spotlights Challenges and Opportunities for Rapid 5G Rollouts

iconectiv—along with a guest speaker from IDC—will participate in a USTelecom webinar to discuss the key findings from the latest iconectiv sponsored IDC whitepaper. Presenters will cover topics such as the challenges service providers face in their deployment and support strategies for 5G, the role of a universal structure in the deployment and more.
May 13, 2021
press release

IDC Whitepaper Addresses The Challenges Of Cost-Effectively Deploying 5G At Scale

The greatest challenge communication service providers face is keeping pace with technology advancements – like 5G – that support the rollout of new revenue-generating services in a way that is both profitable and scaleable. One of the main hurdles to achieving this is the deployment, management and interconnection of physical and virtual assets that support these services. To address this challenge, IDC has released a new whitepaper, “Common Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking,” which discusses how a common naming strategy improves the effectiveness of real-time network operations and key business management functions while also bringing increased awareness when launching and managing new network-based services.
Apr 29, 2021
press release

Best Practices for Building a Secure Foundation for RCS

iconectiv’s Chris Drake and MEF’s Paul Eccles will participate in a virtual event titled, RCS Verified Sender: The Importance of Zero Trust and Reputation to the Business Messaging Ecosystem. During this virtual panel, global industry experts will address the complex world of business messaging and best practices for implementing a sender verification framework.
Mar 17, 2021
press release

SIP Forum Welcomes New Telecom Leaders to its Board of Directors as the Industry Addresses Illegal Robocalls and Caller ID Spoofing

Session Initiation Protocol (SIP) Forum, a group that works directly with service providers and equipment vendors to develop the best practices for deploying the SIP-based framework end to end in the United States, has elected iconectiv’s CTO Chris Drake to its Board of Directors alongside industry leaders from AT&T, Verizon, Lumen, Comcast, Cox Communications, and Microsoft. As a member of the Board of Directors, Drake will help provide guidance and overall governance of all SIP Forum operations.
Mar 16, 2021
press release

iconectiv CTO Chris Drake Takes Leadership Position with GSMA

Telecommunications services like calls and messages are fundamental to everyday existence, and service providers heavily depend on the availability of affordable and interoperable technologies to meet customer expectations for reliability. The Global System Mobile Association (GSMA) launched a new process for the governance and approval of industry specifications, including the creation of the Industry Specifications Approving Group (ISAG) as the oversight and approval body for all industry specification work. iconectiv’s CTO Chris Drake has been appointed as one of a limited number of non-service provider members of the group. The ISAG consists of senior representatives of the industry and includes service provider and non-service provider GSMA members.
Mar 4, 2021
press release

FCC Confirms Service Provider Safe Harbor for Protecting U.S. Consumers and Businesses from One-Ring “Wangiri” Robocall Scams

One-ring wangiri fraud is a global scourge that’s increased 300 percent over the past few years. Under an FCC Report and Order effective Feb. 12, 2021, U.S. service providers may block calls from telephone numbers that are highly likely to be associated with one-ring robocall scams if they use reasonable analytics in deciding which telephone numbers to block. iconectiv TruNumber Protect gives service providers a cost-effective way to proactively protect their customers by providing essential information for accurately targeting the originators of one-ring and other robocalling scams.
Feb 18, 2021
press release

iconectiv’s Michael O’Brien Appointed to CTIA Wireless Foundation Board of Directors

iconectiv’s Chief Product Officer Michael O’Brien has been appointed to the CTIA Wireless Foundation Board of Directors. As a board member, O’Brien will provide counsel on the direction of the organization and its programs, helping ensure the foundation has the resources to maintain its mission, strategy and goals. An organization committed to supporting the positive social impact of wireless technology, the foundation supports social entrepreneurship through programs for nonprofit and mission-driven enterprises that have big ideas and proven solutions that use wireless technology for the common good.
Jan 27, 2021