In the news

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Interview with CBS: Basketball fans experience scam through text messages during March Madness craze

CBS Corpus Christi’s Victoria Balderrama reports on the dangers of NCAA March Madness. Balderrama turns to a fraud mitigation expert, Chris Drake, for tips on what to watch out for as the tournament progresses. The SVP of iconectiv warns views to never download a file from a text message sent by an unknown 10-digit number, as they can infect the device with malware. As a precaution, he suggests sports fans freeze their credit and back up their phone.
Mar 15, 2023
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Interview with FOX: Mobile Betting Scams: Sports betting expert shares ways to avoid scams ahead of March Madness

Fox Boston reports on the uptick in scams looking to cash in on the urgency surrounding March Madness betting. Chris Drake, SVP of iconectiv, shares his insight on the topic and warns viewers to be wary of 10-digit numbers, as they are easy to spoof. Other red flags to be on the lookout for include misspelled words, attachments/links or any request to be sent money via an untraceable method, such as cryptocurrency, gift cards or payment apps. Drake recommends that sports fans caught in a scam disengage and report the scam to the FTC or local police.
Mar 15, 2023
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Interview with FOX: March Madness scammers? How to keep yourself safe

FOX Cleveland’s Brad Hamilton seeks input from iconectiv SVP, George Cray, on how scammers are leveraging March Madness to steal personal information. Cray warns that Ohio is a hotspot for scams, as the state can now legally bet on the tournament. He suggests putting a freeze on your credit and reporting scams to the local police.
Mar 14, 2023
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Interview with FOX: March Madness brings the Final Four, and scammers, to Houston

Tom Zizka of FOX Houston warns viewers that March Madness is an opportunity for fraudsters to steal fans’ personal information. Scammers will use the NCAA tournament to craft texts around ticket sales or a betting opportunity in hopes to trick receivers into sharing personal information or clicking malicious links. George Cray, VP at iconectiv, offers insight as a telecom security expert and recommends never trusting these texts with sensitive information or clicking links. Zizka explains that another level of protection comes with messages from 5 or 6-digit numbers. Businesses have registered and undergone a vetting process to obtain these numbers, making them much more trustworthy.
Mar 14, 2023
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Interview with CBS: “They cleared my whole bank account,” Jax woman scammed, experts now warning others about spam texts

Megan Moriarty of CBS Jacksonville shares the story of how Tesa Childs was a victim of number porting fraud. The victim shared that her bank account was emptied, and the scammer had complete access to her phone. Moiarty turns to telecom expert, George Cray, VP of iconectiv, for insight on how viewers can protect themselves. Cray explains that you can never 100% trust a text from an unknow 10-digit number and that 5-6-digit short codes are more reliable.
Mar 8, 2023
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VanillaPlus Magazine Issue 1 2023: Are we nearly there yet?

In VanillaPlus Magazine, iconectiv shares an expert deep dive into origin-based rating. Over the past several years, network service providers have been feeling increased pressure to find new income streams to offset shrinking voice and data revenues, as well as margins. Origin-based rating is an untapped income opportunity that lies in how network service providers operate their business – specifically in relation to how they charge for terminating calls.
Feb 21, 2023
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Interview with FOX: Experts remind people to watch out for tax scams

Joshua Oculam of FOX Scranton cautions viewers of tax scams ramping up before April. iconectiv CTO, Chris Drake, provides expert insight on ways to keep viewers and their information safe. Drake explains that the IRS will contact Americans by notices in the mail, not by text or email. If a suspicious looking message is received, Drake warns to never click the link and to freeze your credit.
Feb 17, 2023

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. With the successful launch of STIR/SHAKEN in the U.S., robocalls are now in a continued decline. As the policy administrator of STIR/SHAKEN, iconectiv's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series—improving the security of signaling protocols—to provide an update on the rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit.
Nov 22, 2021
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Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. In a recent Network Media Group panel, experts from CTIA, iconectiv and T-Mobile explain how the Secure Telephone Identity Governance Authority (STI-GA) policy change is helping simplify the verification of voice calls—including toll-free numbers—for all legitimate callers.
Nov 16, 2021
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How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. During this USTelecom Webinar, iconectiv will explain the concept of numbering intelligence—a data routing and rating framework that simply and seamlessly determines which phone numbers belong to which phone companies.
Nov 9, 2021
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Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information

Today, the Secure Telephone Identity Governance Authority (STI-GA) announced a new era of STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs to directly join the SHAKEN ecosystem. Registered Caller—the collaborative industry initiative facilitated by CTIA and iconectiv—will operationalize this process by providing a trusted, industry-backed, centralized telephone number registry that service providers and certification authorities can use to verify phone number information.
Oct 20, 2021
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With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US

Despite the numerous advantages and benefits that networks and digital devices bring, they inadvertently open up new avenues for fraud. A special report from Technology Research Institute entitled, “The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA,” discusses the multi-layered blanket of security that provides timely—often real-time—protection from new, digital-enabled fraud threats, identity theft and account takeovers.
Oct 5, 2021
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The Challenges and Opportunities of SHAKEN Going Global

Translation of telecommunication services to foreign lands may take some time to progress and evolve into a maintained functional system. This is the case with SHAKEN as its state-of-the-art blocking of traffic from voice service providers not listed in the Robocall Mitigation Database may lead to numbers from different countries to be seen as robocalls. In this panel at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discussed what service providers must do to prepare for the  FCC’s September 28 deadline.
Sep 21, 2021
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How to Detect and Protect Against One-Ring “Wangiri” Fraud

Creating an illegal $1.82 billion industry, “Wangiri” fraud, also known as one-ring scam, targets unassuming victims by intentionally hanging up after one ring in the hope people call back—charging them at a premium rate. As part of Conecta Latam’s Telco Transformation Digital Summit and Virtual Expo, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development, will explore how iconectiv’s TruNumber Protect helps enable telephone companies enhance their call-blocking analytics to identify and prevent illegitimate calls before they reach customers.
Sep 17, 2021