Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. With the successful launch of STIR/SHAKEN in the U.S., robocalls are now in a continued decline. As the policy administrator of STIR/SHAKEN, iconectiv's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series—improving the security of signaling protocols—to provide an update on the rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit.
Nov 22, 2021
press release

Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. In a recent Network Media Group panel, experts from CTIA, iconectiv and T-Mobile explain how the Secure Telephone Identity Governance Authority (STI-GA) policy change is helping simplify the verification of voice calls—including toll-free numbers—for all legitimate callers.
Nov 16, 2021
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How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. During this USTelecom Webinar, iconectiv will explain the concept of numbering intelligence—a data routing and rating framework that simply and seamlessly determines which phone numbers belong to which phone companies.
Nov 9, 2021
press release

Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information

Today, the Secure Telephone Identity Governance Authority (STI-GA) announced a new era of STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs to directly join the SHAKEN ecosystem. Registered Caller—the collaborative industry initiative facilitated by CTIA and iconectiv—will operationalize this process by providing a trusted, industry-backed, centralized telephone number registry that service providers and certification authorities can use to verify phone number information.
Oct 20, 2021
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With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US

Despite the numerous advantages and benefits that networks and digital devices bring, they inadvertently open up new avenues for fraud. A special report from Technology Research Institute entitled, “The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA,” discusses the multi-layered blanket of security that provides timely—often real-time—protection from new, digital-enabled fraud threats, identity theft and account takeovers.
Oct 5, 2021
press release

The Challenges and Opportunities of SHAKEN Going Global

Translation of telecommunication services to foreign lands may take some time to progress and evolve into a maintained functional system. This is the case with SHAKEN as its state-of-the-art blocking of traffic from voice service providers not listed in the Robocall Mitigation Database may lead to numbers from different countries to be seen as robocalls. In this panel at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discussed what service providers must do to prepare for the  FCC’s September 28 deadline.
Sep 21, 2021
press release

How to Detect and Protect Against One-Ring “Wangiri” Fraud

Creating an illegal $1.82 billion industry, “Wangiri” fraud, also known as one-ring scam, targets unassuming victims by intentionally hanging up after one ring in the hope people call back—charging them at a premium rate. As part of Conecta Latam’s Telco Transformation Digital Summit and Virtual Expo, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development, will explore how iconectiv’s TruNumber Protect helps enable telephone companies enhance their call-blocking analytics to identify and prevent illegitimate calls before they reach customers.
Sep 17, 2021

In the news

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Interview with NBC: Tips to avoid scams this holiday season

NBC Austin’s Sam Stark warns viewers of scams to be aware of going into the holiday shopping season. In an interview, Senior Vice President at iconectiv, George Cray, recommends that viewers look to short codes, as opposed to 10-digit phone numbers, as a sign of legitimacy. Companies must undergo a vetting process to obtain a short code, and in the event the company violates the terms, they must surrender the code. Cray also advises viewers that texts with a sense of urgency or a link are likely scams.
Nov 22, 2022
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Interview with CBS: Avoiding Holiday Text Scams

CBS Chattanooga’s Nick Hill reports on how fraudsters are taking advantage of the holiday shopping season through texting scams. iconectiv’s Senior Vice President, George Cray, shares expert information on how to protect against these scammers. CBS explains the concept of smishing: text messages that are designed to install spyware or steal other personal data. Cray advises viewers to beware of text messages with links and a sense of urgency. Hill describes the common situations these hackers will try to present, including verifying gift cards, falsely claiming delivery delays, or claiming they need more information to complete a delivery.
Nov 14, 2022
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Interview with CBS: TECH BYTE: Don’t Fall for Political Texting Scams

CBS Chattanooga’s TECH BYTE reports on how fraudsters are taking advantage of the election season through texting scams. iconectiv’s Senior Vice President, George Cray, shares expert information on how to protect against these scammers. Cray explains how Americans lost $86 million last election cycle from texting scams, and this year could be even worse. Money isn’t the only thing scammers are after, viewers are also warned to watch out for scammers spreading misinformation.
Nov 4, 2022
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Interview with CBS: Scammers cracking down, jumping into your phone with political texts as elections inch closer

Steve Sbraccia of CBS Raleigh reports on how scammers are taking advantage of the election season to steal personal information. iconectiv’s Senior Vice President, George Cray, shares expert information on how to protect against these scammers. Cray advises viewers to be wary of texts with a sense of urgency and sent from 10-digit numbers. Real candidates and campaigns can undergo a vetting process to obtain a 5/6-digit number (a short code), making these numbers more trustworthy for voters.
Oct 28, 2022
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Tips for protecting yourself against political texting fraud

Terrence Lee of FOX Chicago reports on the increasing amount of text scams sent out as election season gets underway. In a live interview, iconectiv’s Senior Vice President, George Cray, provides expert tips on identifying scam text messages sent from fraudsters posing as candidates or campaigns. Cray warns viewers to watch out for requests for personal data, embedded links and messages with a sense of urgency. Cray also explains that text messages from 5/6-digit numbers (short codes) are more reputable due to the vetting process candidates/campaigns undergo to obtain the code.
Oct 24, 2022
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Be Careful, Those Political Texts Could Be a Scam

Kim Baldonado of NBC 4 LA reports on political text messaging fraud. She warns that scammers pose as political candidates or campaigns and use this ruse to get money and personal information from voters. In an interview, iconectiv’s Senior Vice President, George Cray, explains how consumers can protect themselves – listing red flags to watch out for. For example, Cray warns that text messages sent from an unknown 10-digit number asking for personal information are likely from fraudsters.
Oct 21, 2022
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Telecom heroes unite! – iconectiv joining forces with a legion of fraud fighters

In this post, CFCA encourages their members to identify themselves as a trusted communications superhero. Learn how the Fraud Fighters and Identification Verifiers can protect consumers’ money and identity with the help of iconectiv’s tools TruNumber Protect, PortData Validate, TruReach Certify and TruReach Intel.
Sep 30, 2022

Events

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Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the fourth quarter Common Interest Group on Routing and Rating (CIGRR) work group session in Scottsdale Arizona, on October 25th – 27th, 2022. This three-day meeting provides a forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the…
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Common Language IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Scottsdale AZ, on October 25th, 26th and 27th. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
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Cloud Comms Summit US

iconectiv’s Bob Grant, Principal Product Manager, will be participating in the Cloud Comms Summit   panel, “Service Provider Benefits and Burdens: The State of Eliminating Illegal Robocalling and Spoofing,” on October 19th, 2022, at 3:15PM ET.
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PACE ACX’22

Every year, hundreds of customer experience professionals from across the U.S. gather for this industry-leading event. The conference delivers powerful keynotes, virtual demos, networking sessions and more.
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MWC Las Vegas 22

MWC Las Vegas, in partnership with CTIA, is the GSMA’s flagship event in North America, showcasing the hottest trends in connectivity and mobile innovation. This is where the ecosystem meets face-to-face to build strong relationships. And it’s where we use our collective knowledge to accelerate technology and drive human progress. This is where the mobile ecosystem, technology industry and vertical industries affected by connectivity, come to explore the themes that are shaping our world.
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SOMOS Summit 2022

iconectiv will be joining service providers and regulators at the SOMOS Summit 2022 in Denver, CO on September 27-28, 2022. iconectiv experts will be onsite to discuss how industry players can best protect telephone numbers and provide further information on the intelligence phone numbers inherently have. To connect with iconectiv during SOMOS Summit 2022, visit the link here.
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Transform Together NYC

Twilio’s Transform Together, a live event series hosted in cities worldwide, focuses on bringing customers, partners and business leaders together to contribute insights and learn new ideas about building the future of digital engagement.