In the news

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Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls

iconectiv’s Michael O’Brien explores the dual impact of digital transformation on businesses, noting positive changes in efficiency and customer experience alongside challenges posed by a surge in fraudulent activities, particularly in robocalls.
Mar 11, 2024
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VanillaPlus: How phone numbers define us

Mike O’Brien, EVP of Business Development at iconectiv, joins Jim Morrish from VanillaPlus to discuss how phone numbers have become the key to our identity.
Mar 8, 2024
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VanillaPlus Issue 2 2024: iconectiv’s Mike O’Brien explains how verified identity will slam the door on fraud

Mike O’Brien, EVP of Business Development at iconectiv, explores with VanillaPlus the challenges businesses and consumers face in verifying identity and combating fraud in the digital age.
Feb 26, 2024
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Telecom Reseller: Fraudsters target personal phone numbers as iconectiv helps enterprises and others protect their brands

iconectiv’s Executive Vice President, Corporate Business Development, Michael O’Brien, joins Doug Green at Telecom Reseller Podcast to discuss the challenges and opportunities of keeping things secure as your phone number becomes a target.
Feb 20, 2024
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Fox 26 Houston: Record $23 billion expected to be bet on Super Bowl

Chris Drake, SVP at iconectiv, joins Heather Sullivan at Fox 26 Houston to discuss Super Bowl scams.
Feb 8, 2024
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CBS News Los Angeles, The Rundown: Avoiding Super Bowl Fraud and Scams

Chris Drake, SVP at iconectiv, joins Juan Fernandez for CBS News Los Angeles, The Rundown to discuss Super Bowl scams.
Jan 23, 2024
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Telecom Reseller: What the FCC is doing to protect your phone number from scammers who want to hijack it

In part two of this podcast, iconectiv’s Senior Vice President, Corporate and Business Development, Chris Drake, joins Doug Green at Telecom Reseller Podcast to continue discussing the FCC's actions against phone number hijacking and the safety measures carriers must follow.
Jan 5, 2024

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Greece Continues to Foster Consumer Choice and Convenience with iconectiv Number Portability New Contract

iconectiv has been providing mobile number portability service in Greece since 2004. After winning the new public tender, iconectiv will continue providing mobile and fixed number portability service for an additional five years – making Greece one of few countries in the world offering portability for both types of telecom service. For nearly 20 years, Greece has been a trailblazer in offering number portability, which helps drive innovation across service providers by offering consumers and businesses convenience and choice for their telecom needs. Number portability additionally helps Greece’s regulators more efficiently manage their numbering resources.
Mar 8, 2023
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How Trusted Communications Superheroes are Winning the Battle Against Fraud and Operational Inefficiency to Protect Customers and the Bottom Line

iconectiv takes to MWC Barcelona 2023 to showcase how communication service providers are mitigating fraud, caller ID spoofing, smishing, illegal robocalling and network inefficiency. Fraud undermines consumer trust, creating business challenges for service providers, their enterprise customers and consumers. In the shadows of service providers globally, a squadron of advanced and intelligent superheroes are diligently working to keep the integrity of the communications infrastructure and the relevancy of the communication channels intact.
Feb 15, 2023
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iconectiv Enables Fixed Number Portability in Argentina

For over a decade, iconectiv—the world leader in number portability and ambassador for trusted communication—has played a key role in enabling number portability across Argentina. On September 20, 2022, Argentina became one of the six countries in the world that support both fixed and wireless number portability, powered by iconectiv’s Number Portability Clearinghouse solution. This expansion provides choice and convenience to consumers and businesses and drives innovation among communication providers. The addition of fixed number portability helps Argentina's regulators more efficiently manage and optimize national numbering resources.
Nov 15, 2022
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Global Trend of Origin-Based Rating Creates Major Revenue Opportunities for Network Service Providers

Network Service Providers are looking for new income streams to offset shrinking voice, data revenues and margins. If they implement OBR quickly and correctly, it can be a major new source of revenue — and enable them to avoid penalties and surcharges that can be 3,000% over standard termination rates. iconectiv’s TruNumber Protect can be added to Network Service Providers’ existing rating and billing solutions to immediately and accurately determine the correct charges and surcharges.
Nov 14, 2022
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iconectiv’s Carolyn Knight Joins CFCA Consumer Education Committee Focused on Fraud Prevention

iconectiv’s Senior Account Manager for the Local Number Portability Administrator (LNPA) team, Carolyn Knight, has joined the Communications Fraud Control Association’s (CFCA) Consumer Education Committee. This committee focuses on arming consumers with information to help protect themselves from becoming victims of communications fraud. As a committee member, Carolyn will work closely with other industry professionals to create the educational resources consumers and businesses need to safeguard against fraudsters.
Nov 8, 2022
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With Illegal Robocalls Serving as the Gateway to Financial and Identity Fraud, What Can the Telecom Industry Do to Shut Them Down?

Illegal robocalls not only are a complete nuisance but, when effective, can serve as a gateway for fraudulent activities. Which is why 75% of calls from unknown or unrecognizable numbers go unanswered, and also the reason why the Federal Communications Commission enacted the SHAKEN/STIR framework mandate for communications service providers (CSPs) across the U.S.
Oct 19, 2022
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As Messaging Reigns Supreme for Communications Between Consumers and Brands, iconectiv Messaging Expert Provides Insights on What Businesses Should Know

Nearly 70% of consumer brand interactions shifted to messaging during the pandemic – a trend that is expected to continue as nearly 65% of the global population send and receive SMS messages, including 80% of the population in North America. As both businesses and consumers continue to lean into messaging, there are several options for them to consider - from short codes and 10-digit long codes (10DLC) to toll-free numbers, rich communications services and more. 

Oct 4, 2022