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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
With Voice and Messaging Communications, Trust is a Two-Way Street
The past few years have demonstrated just how much we depend on our mobile phones – for services, connection and convenience. As a result, digital transformation is gaining significant momentum, and identity verification is becoming more critical than ever. Businesses need to have trust in knowing who their customers are and consumers need to trust that the company that is calling or texting them is indeed who they say they are.
In a recent interview with Mobile World Live, iconectiv Senior Vice President George Cray provided insights on how the industry is working to re-establish trust in the global communications ecosystem and the role that iconectiv plays in pushing digital transformation forward while ensuring service providers comply with regulations.
May 2, 2022
press release
Do You Take Calls from Numbers You Don’t Recognize? Odds Are, You Don’t
In this day and age, where so many in-person interactions have been replaced with remote engagements, digital transformation has become fundamental. As a result, businesses and consumers are relying on their mobile devices more than ever – utilizing voice and text communications to navigate their personal and professional lives. But with more than 85 billion spam phone calls being placed globally each year – costing trillions of dollars in lost business and productivity – keeping both the voice and messaging ecosystem safe for consumers and attractive to business is critical.
In a recent interview with Mobile World Live, iconectiv CTO Chris Drake answered these questions, and discussed how to further build trust in communications, insights on new solutions to better identify legitimate businesses and more.
Apr 25, 2022
press release
How Service Providers are Weeding Out Illegal Robocalls, SMS Spam and Other Fraud Before It Reaches Consumers
Each year, communications service providers (CSPs) worldwide lose over US$39 billion to fraud such as illegal robocalls, SMS phishing (“smishing”) and “wangiri” callback schemes, according to the Communications Fraud Control Association (CFCA) and analyst firms.
During the panel session, “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud,” iconectiv telecom fraud expert David Estes will discuss how CSPs are upgrading their existing call-blocking analytics to identify calls from high-risk and unallocated number ranges and suspicious premium-rate numbers.
Apr 22, 2022
press release
iconectiv Toll-Free-Number Expert Mike Gilbert Elected ATIS SNAC Co-Chair
Years of illegal robocalls, SMS spam and fraud have undermined consumer trust in voice calls and text messages, including those from toll-free numbers. Restoring trust is critical for service providers and all the retailers, schools, healthcare providers and other organizations that depend on toll-free numbers to inform and engage consumers.
As a new co-chair of the ATIS SMS/800 Number Administration Committee (SNAC), iconectiv Senior Account Director Mike Gilbert will oversee key toll-free number industry initiatives such as ensuring consumer trust in voice calls and text messaging.
Apr 21, 2022
press release
The Path to Trusted Voice Calls and Text Messages
In an effort to stave off the more than 85 billion illegal robocalls placed each year, as well as SMS phishing (“smishing”) and other fraud, industry players have banded together to keep the voice and messaging ecosystem safe for consumers and attractive to businesses.
Abe Nejad, publisher of The Network Media Group, recently sat down with iconectiv Senior Vice President George Cray during Mobile World Congress 2022 in Barcelona to discuss the latest on STIR/SHAKEN, Registered Caller™ and industry trends.
Apr 19, 2022
press release
Rich Call Data Helps Increase Call Answer Rates, Restores Consumer Trust
This year, consumers will lose $40 billion to fraudulent robocalls. The deluge of illegal robocalls also has conditioned 58 percent of consumers to answer calls only from numbers they recognize. This makes it difficult, expensive and sometimes impossible for hospitals, schools and other legitimate organizations to reach consumers.
At a SIPNOC 2022 panel, Rich Call Data (RCD) Best Practices: Building Trust for Future Success, John Haraburda, Principal Solutions Engineer at iconectiv, will explore how RCD is poised to help increase call-answer rates by providing an enhanced caller ID display that includes a company’s name, logo and call intent.
Mar 17, 2022
press release
Understanding How Service Providers and Regulators Can Prepare for SHAKEN’S Global Expansion at SIPNOC 2022
With more than 85 billion spam phone calls placed globally each year costing trillions in lost business and productivity, keeping the voice ecosystem safe for consumers and attractive to business is an objective we all share. In the U.S., service providers and industry players have been focused on implementing solutions designed to ensure the integrity of communications networks and mitigate any call-answering hesitation.
During the SIPNOC 2022 panel session, SHAKEN Goes Global: Opportunities and Challenges for Service Providers and Regulators Worldwide, George Cray, Senior Vice President at iconectiv, will outline a set of shared, technological best practices to extend this trust-restoring framework across country borders.
Mar 16, 2022
In the news
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The Penny Hoarder: I’m an Idiot. Don’t Fall for the Phishing Scam I Just Fell for
In this article, Chris Drake, iconectiv CTO, provides expert commentary on SMS delivery scams. Drake brings color to the situation by sharing that scammers most likely don’t know whether or not a victim is waiting on a package. These fraudsters will play the odds by sending out millions of messages and let people fall into the trap.
Jan 27, 2023
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Interview with FOX: Big tax season scam arrives as a text
FOX’s Dana Fowle warns viewers to be vigilant of scammers taking advantage of tax season. Fraudsters will send text messages to victims posing as the IRS. Chris Drake, iconectiv’s SVP Corporate and Business Development, advises viewers to freeze their credit as a preventative measure to protect against identity theft.
Jan 27, 2023
article
Interview with NBC: How to Avoid These Tax Season Scams
NBC’s Sasha Jones reports on how to be alert this tax season as IRS scams start to appear. iconectiv’s SVP Corporate and Business Development, Chris Drake, offers his expertise on how to spot these text message or email phishing scams. Drake warns victims to never click links sent by a number claiming to be the IRS, as they are likely infected. Additionally, Drake tells viewers to never send money to these numbers by way of gift card, debit card, wire transfer or money transfer apps, as these methods are largely untraceable and nonrefundable. He tells viewers that threatening texts or voicemails from the IRS are imposters and to report the numbers to the IRS.
Jan 26, 2023
article
VanillaPlus Issue 6 2022: Reinvention doesn’t mean the wheel
In this interview, iconectiv’s EVP, Head of Information Solutions Business, Peter Ford, speaks on his vision for the reinvented teleco. Ford shares his thoughts on how CSPs can reinvent themselves and discover new streams of revenue by focusing on their ability to verify identity and drive value from voice. This issue also includes a case study on how iconectiv has created tools to help CSPs navigate complicated regulations surrounding caller ID.
Dec 23, 2022
article
Interview with FOX: Scammers taking over bank accounts, stealing funds
FOX Houston’s Heather Sullivan warns viewers of their bank accounts being taken over. In an interview, iconectiv’s Senior Vice President, George Cray, provides expert insight on how fraudsters are able to steal bank account information and funds. First, scammers will text victims, as if there is an issue with their bank account, prompting victims to click the link and log in. Once the victim enters their information, the fraudster will access the account, change the password and drain the funds. Cray advises viewers to look for texts from short codes, which are more trustworthy, monitor bank accounts for unexpected withdrawals, use strong passwords and an antivirus firewall and to not use WiFi at hotels or restaurants.
Dec 9, 2022
article
An Easy-to-Deploy Fraud-Control Handshake for Voice Operators is Here: When Will it Takeoff?
In this interview, Vasily Birulin discusses how the Trusted Communications Superheroes at AB Handshake are protecting the world, one call at a time. The upstart company introduced a new, low cost and easy to implement solution that can have a major industry impact when influential operators and/or regulators adopt it. AB Handshake is a perfect example of iconectiv’s Traffic Fraud Fighters.
Dec 5, 2022
article
Interview with ABC: Here's how thieves may use your phone to steal from you
ABC Austin’s Erica Proffer cautions viewers of fraudsters that are taking advantage of the holiday shopping season using text scams. In an interview, iconectiv’s Senior Vice President, George Cray, provides expert information on why scammers are heading towards texts. Cray explains that text messages are more likely to be opened and engaged with than an email scam. Some common text scams this season include information on gift cards or shipping delays. iconectiv advises viewers to be wary of texts with a sense of urgency, requests for personal information or sent from a standard 10-digit phone number. Cray explains that large companies will often use short codes. These are more trustworthy due to the vetting and monitoring process to ensure they are not being exploited or used for scams.
Nov 23, 2022
Events
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International Telecoms Week 23
iconectiv will join international carriers and messaging providers at ITW 2023 in National Harbor, MD from May 9-12, 2023. iconectiv experts will be on-site to talk about the benefits of iconectiv’s TruReach Toll-Free 8MS solution in ensuring communications connectivity.
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Connect X: Connectivity Expo 2023
With 50+ sessions, 7 industry-specific tracks, an interactive exhibit hall and numerous networking opportunities, attendees at Connect X will explore next-generation technologies, connect with new partners and learn about the future of connectivity. iconectiv is a Silver Sponsor of Connect X and will be exhibiting.
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Women in Cable Telecom: Walk of Fame 2023
iconectiv will join the WICT Network to honor women in the cable telecom industry with a banquet dinner in Denver, CO on May 5, 2023. Walk of Fame is an inspiring celebration of influential leaders in cable, who go above and beyond, push for success and change that brings immeasurable impact to our industry. Each year, 500+ gather to honor veteran leaders, up-and-coming talent, and game-changing industry contributors who exemplify WICT’s Touchstones of Leadership. This evening event attracts industry attendance from all levels, including national C-suite executives. Honorees embody WICT’s vision to create women leaders who transform our industry. iconectiv will be sponsoring this event at the Strategic Partner level and will be sitting at table #17.
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Common Interest Group on Routing and Rating Working Group (CIGRR)
iconectiv will host the second quarter Common Interest Group on Routing and Rating (CIGRR) work group session on April 18th – 20th, 2023. This three-day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the industry to…
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Conecta Mexico
Conecta Mexico is a specialist in creating industry leading meetings in Latin America. They are passionate about Latin America and their purpose is facilitating knowledge and networking for executives in the whole region. Conecta works with a customer-focused strategy to deliver high-quality summits, facilitating networking and experiences and bringing together senior executives from the Telecom and ICT industry under the same roof. Board level attendees gather from telecom global mobile, fixed, cable operators, service providers, regulators and government bodies. They understand technology and telecommunications are the main motors for societies transformation and contribute for an increasingly connected and digital territory. Keynote speakers will include AT&T Mexico, Telefonica Movistar, MCM Telecom and Omdia. iconectiv will be a Gold Sponsor of this event and will be exhibiting with a booth. Don’t miss Bob Grant, iconectiv’s Director of Product Management, presenting on Global Shaken.
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Capacity Middle East 2023
Capacity Middle East is the largest carrier meeting for the Middle Eastern region, uniting the region’s key ICT players representing the carrier, cloud, hyperscaler, content, digital infrastructure, edge, software, data center and technology industries. The iconectiv sales team will be in attendance.