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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
How Can Telecom Operators Grow Their Businesses While Mitigating Risk?
Service providers are under significant pressure to sustain revenue growth and profitability while delivering new digital services. At the same time, regulations, technology disruptions, intensifying competition and changing customer demands are also placing telecom operators at a financial and operational crossroads: How can they grow their businesses while reducing cost and mitigating risk?
During an upcoming webinar, “Driving Financial Decisions and Compliance with Fixed Asset Management”, iconectiv’s Eyad Alqadi, Regional Director for Europe Middle East and Africa (EMEA), and John Hayes, Senior Director, will explore the role that FAM plays in providing critical information to drive financial decisions and ensure compliance.
May 17, 2022
press release
Toll-Free Calls to Benefit from Nation’s Robocall Mitigation Efforts
As part of its new policy, the Secure Telephony Identity Governance Authority (STI-GA) has approved iconectiv as a responsible organization (RespOrg), allowing it to verify the identity of the businesses and contact center operators authorized to use toll-free telephone numbers on our RespOrg.
Industry initiatives such as STIR/SHAKEN are rebuilding consumer confidence in voice calls. As a RespOrg, iconectiv now can help verify the identity of the businesses and contact center operators authorized to use toll-free telephone numbers on our RespOrg to help ensure that their outbound calls are not mistakenly flagged as spam.
May 12, 2022
press release
With Voice and Messaging Communications, Trust is a Two-Way Street
The past few years have demonstrated just how much we depend on our mobile phones – for services, connection and convenience. As a result, digital transformation is gaining significant momentum, and identity verification is becoming more critical than ever. Businesses need to have trust in knowing who their customers are and consumers need to trust that the company that is calling or texting them is indeed who they say they are.
In a recent interview with Mobile World Live, iconectiv Senior Vice President George Cray provided insights on how the industry is working to re-establish trust in the global communications ecosystem and the role that iconectiv plays in pushing digital transformation forward while ensuring service providers comply with regulations.
May 2, 2022
press release
Do You Take Calls from Numbers You Don’t Recognize? Odds Are, You Don’t
In this day and age, where so many in-person interactions have been replaced with remote engagements, digital transformation has become fundamental. As a result, businesses and consumers are relying on their mobile devices more than ever – utilizing voice and text communications to navigate their personal and professional lives. But with more than 85 billion spam phone calls being placed globally each year – costing trillions of dollars in lost business and productivity – keeping both the voice and messaging ecosystem safe for consumers and attractive to business is critical.
In a recent interview with Mobile World Live, iconectiv CTO Chris Drake answered these questions, and discussed how to further build trust in communications, insights on new solutions to better identify legitimate businesses and more.
Apr 25, 2022
press release
How Service Providers are Weeding Out Illegal Robocalls, SMS Spam and Other Fraud Before It Reaches Consumers
Each year, communications service providers (CSPs) worldwide lose over US$39 billion to fraud such as illegal robocalls, SMS phishing (“smishing”) and “wangiri” callback schemes, according to the Communications Fraud Control Association (CFCA) and analyst firms.
During the panel session, “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud,” iconectiv telecom fraud expert David Estes will discuss how CSPs are upgrading their existing call-blocking analytics to identify calls from high-risk and unallocated number ranges and suspicious premium-rate numbers.
Apr 22, 2022
press release
iconectiv Toll-Free-Number Expert Mike Gilbert Elected ATIS SNAC Co-Chair
Years of illegal robocalls, SMS spam and fraud have undermined consumer trust in voice calls and text messages, including those from toll-free numbers. Restoring trust is critical for service providers and all the retailers, schools, healthcare providers and other organizations that depend on toll-free numbers to inform and engage consumers.
As a new co-chair of the ATIS SMS/800 Number Administration Committee (SNAC), iconectiv Senior Account Director Mike Gilbert will oversee key toll-free number industry initiatives such as ensuring consumer trust in voice calls and text messaging.
Apr 21, 2022
press release
The Path to Trusted Voice Calls and Text Messages
In an effort to stave off the more than 85 billion illegal robocalls placed each year, as well as SMS phishing (“smishing”) and other fraud, industry players have banded together to keep the voice and messaging ecosystem safe for consumers and attractive to businesses.
Abe Nejad, publisher of The Network Media Group, recently sat down with iconectiv Senior Vice President George Cray during Mobile World Congress 2022 in Barcelona to discuss the latest on STIR/SHAKEN, Registered Caller™ and industry trends.
Apr 19, 2022
In the news
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KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams
Chris Drake, SVP at iconectiv, joins Matt Gephardt from KSL 5 TV to discuss March Madness ticket scams.
Mar 20, 2024
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Forbes: Countering Fraud and Navigating Customer Experience Complexities
In this article, Peter Ford, EVP and Head of Information Solutions Business at iconectiv, discusses the persistent threats to digital identity, focusing on phone number vulnerabilities. He stresses the importance of KYC and KYB verification processes and advocates for protecting phone number integrity for secure digital interactions.
Mar 15, 2024
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Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls
iconectiv’s Michael O’Brien explores the dual impact of digital transformation on businesses, noting positive changes in efficiency and customer experience alongside challenges posed by a surge in fraudulent activities, particularly in robocalls.
Mar 11, 2024
article
VanillaPlus: How phone numbers define us
Mike O’Brien, EVP of Business Development at iconectiv, joins Jim Morrish from VanillaPlus to discuss how phone numbers have become the key to our identity.
Mar 8, 2024
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VanillaPlus Issue 2 2024: iconectiv’s Mike O’Brien explains how verified identity will slam the door on fraud
Mike O’Brien, EVP of Business Development at iconectiv, explores with VanillaPlus the challenges businesses and consumers face in verifying identity and combating fraud in the digital age.
Feb 26, 2024
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Telecom Reseller: Fraudsters target personal phone numbers as iconectiv helps enterprises and others protect their brands
iconectiv’s Executive Vice President, Corporate Business Development, Michael O’Brien, joins Doug Green at Telecom Reseller Podcast to discuss the challenges and opportunities of keeping things secure as your phone number becomes a target.
Feb 20, 2024
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Fox 26 Houston: Record $23 billion expected to be bet on Super Bowl
Chris Drake, SVP at iconectiv, joins Heather Sullivan at Fox 26 Houston to discuss Super Bowl scams.
Feb 8, 2024
Events
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Common Interest Group on Routing and Rating Working Group (CIGRR)
iconectiv will host the second quarter Common Interest Group on Routing and Rating (CIGRR) work group session on April 18th – 20th, 2023. This three-day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the industry to…
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Conecta Mexico
Conecta Mexico is a specialist in creating industry leading meetings in Latin America. They are passionate about Latin America and their purpose is facilitating knowledge and networking for executives in the whole region. Conecta works with a customer-focused strategy to deliver high-quality summits, facilitating networking and experiences and bringing together senior executives from the Telecom and ICT industry under the same roof. Board level attendees gather from telecom global mobile, fixed, cable operators, service providers, regulators and government bodies. They understand technology and telecommunications are the main motors for societies transformation and contribute for an increasingly connected and digital territory. Keynote speakers will include AT&T Mexico, Telefonica Movistar, MCM Telecom and Omdia. iconectiv will be a Gold Sponsor of this event and will be exhibiting with a booth. Don’t miss Bob Grant, iconectiv’s Director of Product Management, presenting on Global Shaken.
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Capacity Middle East 2023
Capacity Middle East is the largest carrier meeting for the Middle Eastern region, uniting the region’s key ICT players representing the carrier, cloud, hyperscaler, content, digital infrastructure, edge, software, data center and technology industries. The iconectiv sales team will be in attendance.
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Common Language IAB &TAG '23
The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held Virtually, on March 7th, 8th and 9th. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
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iconectiv at MWC Barcelona
iconectiv will be joining leading technology providers, service providers and other key industry stakeholders at MWC 2023 in Barcelona from February 27 to March 2, 2022 (Hall 2 stand 20IRM). Whether you’re a service provider, company, consumer or country/regulator, confidence that voice calls and text messages of all kinds can reach their intended recipients in a safe and reliable manner is critical.
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ITEXPO 23
ITEXPO is the one annual event where telecom and IT professionals, C-level executives, business owners, and the channel all learn in conference sessions and conduct business. It is the annual meeting point in South Florida where buyers of communications and technology hardware and services can meet with hundreds of manufacturers and solutions providers in one place, for three incredibly productive days