Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

A Successful Pilot: iconectiv, CTIA, Metaswitch and Verizon Address the Benefits of a Centralized Industry Registry for Verifying Voice Calls

Lack of caller verification is one of the largest problems that is causing individuals to not answer their phone. If they do not see who is calling them then they are less likely to pick up at all. With calls answered rates reaching the lowest it has ever been in a long time, it is to the upmost importance that proper authentication gets back into phone calls. Executives from CTIA, iconectiv, Metaswitch and Verizon covered a recent trial run of Registered Caller™ at the 2021 STIR/SHAKEN Summit and conversed about what it will offer to fix the declining answered rates.
Sep 8, 2021
press release

AT&T, CTIA and iconectiv Discuss Efforts to Mitigate robocalls in the U.S.

With the rise of unwanted robocalls, ignored or blocked legitimate calls have a negative impact on U.S. companies and consumers. To solve this challenge, iconectiv in partnership with CTIA created Registered Caller™—the industry-backed centralized registry for verifying voice calls. Registered Caller ensures that business entities and the telephone numbers they use get vetted, registered and verified, helping prevent legitimate calls from getting blocked or flagged as spam. In this Network Media Group panel, experts from AT&T, CTIA and iconectiv explore how this helps maintain the integrity of one of our most vital methods of communication—voice calls—by providing voice service providers with a single source of truth for verified caller information.
Aug 25, 2021
press release

iconectiv Recognized for Exceptional Robocall Mitigation Technology that Restores Trust Across Voice Communications

iconectiv’s TruReach Certify have been selected as a recipient of the 2021 Communications Solutions Product of the Year Award by TMC. One of TMC’s most coveted awards, it honors the forward thinking that TruReach Certify brings to the telecommunications industry as the first deployment of a STIR/SHAKEN-based robocall mitigation solution. Through the implementation of TruReach Certify, consumers have confidence that the information displayed on their devices is legitimate, empowering them to make educated decisions when answering calls.
Aug 12, 2021
press release

As Distributed Workstyles Grow, iconectiv TruNumber Routing Helps Ensure Calls and Text Messages are Delivered Accurately and Cost-Effectively in 84 Countries

The pandemic’s impact on business continuity and workstyles has increased enterprises’ reliance on telecommuting and other highly distributed workforces. This trend also increases the need to ensure that calls and text messages are always routed correctly to wherever employees are based. iconectiv’s TruNumber Routing helps service providers ensure that their enterprise customers’ calls and messages are routed correctly and via the least-cost routes. TruNumber Routing provides optimal routing and rating data for 84 countries, including Canada, Ghana, India, Japan, Spain, South Korea and the United States.
Aug 5, 2021
press release

Legitimate Businesses, Telephone Companies Now Have More Options to Present Verified Caller ID to Consumers

A recent announcement of approval for the use of Delegate Certificates from Secure Telephone Identity Governance Authority (STI-GA) revealed that there may be a clearer and more concise path to ending the headache that is robocalls. Delegate Certificates opens the door for newer technologies that can combat robocalls such as Registered Caller™. Businesses that rely on phone calls to consumers, call-answer rates, and customer satisfaction have taken a hit with the ever growing robocall rates. CTIA in partnership iconectiv will continue to work on Registered Caller™ to take down the hinderance of robocalls and get business and phone calls back on track.
Jul 26, 2021
press release

iconectiv to Participate at Virtual SIP Forum 2021 STIR/SHAKEN Summit

Presented by the SIP Forum, the 2021 STIR/SHAKEN Virtual Summit is a reprise of the special mid-year webinar series focused on the STIR/SHAKEN Call Authentication Framework. This conference is a unique event for service providers and carriers to gather to discuss the challenges of deploying and implementing SIP-based communications technology, and to learn the best-practices and strategies that enable the successful and profitable operation of SIP-based services and applications. During these sessions, iconectiv experts will discuss updates on Registered Caller, recent policy updates and their impact, as well as provide strategies and lessons learned regarding cross-border calls and more.
Jul 16, 2021
press release

T-Mobile and Partners Complete First-Ever Wireless Call with Rich Call Data

Recent reports indicate U.S. consumers are on pace to receive more than 52 billion robocalls this year. T-Mobile, along with a premier group of technology companies, messaging industry stakeholders and voice service providers including First Orion, CTIA, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio, has now completed what is believed to be the first ever wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the STIR/SHAKEN framework and protocols. With this important step forward for the industry, the job of scammers and spammers will soon be even harder.
Jul 16, 2021

In the news

article

The Penny Hoarder: I’m an Idiot. Don’t Fall for the Phishing Scam I Just Fell for

In this article, Chris Drake, iconectiv CTO, provides expert commentary on SMS delivery scams. Drake brings color to the situation by sharing that scammers most likely don’t know whether or not a victim is waiting on a package. These fraudsters will play the odds by sending out millions of messages and let people fall into the trap.
Jan 27, 2023
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Interview with FOX: Big tax season scam arrives as a text

FOX’s Dana Fowle warns viewers to be vigilant of scammers taking advantage of tax season. Fraudsters will send text messages to victims posing as the IRS. Chris Drake, iconectiv’s SVP Corporate and Business Development, advises viewers to freeze their credit as a preventative measure to protect against identity theft.
Jan 27, 2023
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Interview with NBC: How to Avoid These Tax Season Scams

NBC’s Sasha Jones reports on how to be alert this tax season as IRS scams start to appear. iconectiv’s SVP Corporate and Business Development, Chris Drake, offers his expertise on how to spot these text message or email phishing scams. Drake warns victims to never click links sent by a number claiming to be the IRS, as they are likely infected. Additionally, Drake tells viewers to never send money to these numbers by way of gift card, debit card, wire transfer or money transfer apps, as these methods are largely untraceable and nonrefundable. He tells viewers that threatening texts or voicemails from the IRS are imposters and to report the numbers to the IRS.
Jan 26, 2023
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VanillaPlus Issue 6 2022: Reinvention doesn’t mean the wheel

In this interview, iconectiv’s EVP, Head of Information Solutions Business, Peter Ford, speaks on his vision for the reinvented teleco. Ford shares his thoughts on how CSPs can reinvent themselves and discover new streams of revenue by focusing on their ability to verify identity and drive value from voice. This issue also includes a case study on how iconectiv has created tools to help CSPs navigate complicated regulations surrounding caller ID.
Dec 23, 2022
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Interview with FOX: Scammers taking over bank accounts, stealing funds

FOX Houston’s Heather Sullivan warns viewers of their bank accounts being taken over. In an interview, iconectiv’s Senior Vice President, George Cray, provides expert insight on how fraudsters are able to steal bank account information and funds. First, scammers will text victims, as if there is an issue with their bank account, prompting victims to click the link and log in. Once the victim enters their information, the fraudster will access the account, change the password and drain the funds. Cray advises viewers to look for texts from short codes, which are more trustworthy, monitor bank accounts for unexpected withdrawals, use strong passwords and an antivirus firewall and to not use WiFi at hotels or restaurants.
Dec 9, 2022
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An Easy-to-Deploy Fraud-Control Handshake for Voice Operators is Here: When Will it Takeoff?

In this interview, Vasily Birulin discusses how the Trusted Communications Superheroes at AB Handshake are protecting the world, one call at a time. The upstart company introduced a new, low cost and easy to implement solution that can have a major industry impact when influential operators and/or regulators adopt it. AB Handshake is a perfect example of iconectiv’s Traffic Fraud Fighters.
Dec 5, 2022
article

Interview with ABC: Here's how thieves may use your phone to steal from you

ABC Austin’s Erica Proffer cautions viewers of fraudsters that are taking advantage of the holiday shopping season using text scams. In an interview, iconectiv’s Senior Vice President, George Cray, provides expert information on why scammers are heading towards texts. Cray explains that text messages are more likely to be opened and engaged with than an email scam. Some common text scams this season include information on gift cards or shipping delays. iconectiv advises viewers to be wary of texts with a sense of urgency, requests for personal information or sent from a standard 10-digit phone number. Cray explains that large companies will often use short codes. These are more trustworthy due to the vetting and monitoring process to ensure they are not being exploited or used for scams.
Nov 23, 2022

Events

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MEF Webinar- STIR SHAKEN in North America: Lessons learnt, RoboCalls stopped?

Globally telecom users have been suffering RoboCalls, or nuisance calls. The USA and Canada have introduced call tracing capability that should help stop unwanted and fraudulent calls to reach the final consumers – what was then called STIR SHAKEN. Different levels of protection have been rolled out, but the problem seems to persist. MEF is holding a webinar to examine the lessons that have been learned from STIR SHAKEN and what the future holds for RoboCalls.
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Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the third quarter Common Interest Group on Routing and Rating (CIGRR) work group session in-person on July 12th – 14th, 2022. This three-day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the…
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Messaging & SMS World

Messaging and SMS World 2022 will bring together the biggest players in the global messaging and SMS community to explore the latest developments in areas including RCS, OTT Messaging, Omnichannel, CPaaS, A2P/P2A messaging and fraud/security solutions.
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ITEXPO 22

Studies show that in the U.S., 76 percent of calls from an unidentified or unfamiliar number are left unanswered. While the deployment of the STIR/SHAKEN framework is helping mitigate spoofing and robocalling, some legitimate business calls may consequently be mislabeled as spam, even if they are not. To combat this, businesses and their numbers must be vetted, registered and verified by service providers to help outbound calls be delivered to consumers and displayed appropriately.
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Common Language IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in San Antonio TX, on June 21st, 22nd and 23rd. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
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Back to the Future

The Global Mobile Money Market is booming. Originally valued at USD $3.4 billion in 2019, it is expected to grow to USD $25.76 billion by 2027, as more consumers than ever before are turning to their mobile devices to conduct banking transactions via SMS and RCS. And while the opportunity for the burgeoning mobile money market is great, it does not come without challenges – specifically how to safeguard the mobile wallet against bad actors.   iconectiv will join operators, risk…
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Fixed Asset Management for the Telecom Industry

You are cordially invited to an exclusive summit of telecom industry leaders for an interactive discussion on the business impacts that new financial regulations and asset management challenges have on telecommunication companies in the region.