Kathy Timko will help mentor tomorrow’s customer experience professionals as a new advisor for the Rutgers University’s Customer Experience Certificate Program

FPT Information System Corporation worked closely with iconectiv to deliver a mobile number portability solution that has been deployed across the entire country.

iconectiv experts to provide case studies and strategies to combat ongoing threat of new fraud techniques to service providers at GSMA Mobile 360 Congress.

Learn how service providers are leveraging accurate, real-time numbering data to streamline operations and improve customer service. Register for webinar today.

According to a new white paper from leading analyst house, IDC, treating fixed asset management as an enabler of digital transformation will allow telecommunication service providers to drive operational efficiency gains across business functions and facilitate tactical and strategic decision making. Implementing a Fixed Asset Management strategy, such as iconectiv TruOps Common Language, will help service providers avoid wasted capital expenditure and enable investment to speed up digital transformation. Download the white paper to read more about the importance and benefits of a FAM solution.

iconectiv sales veteran Peter Ford moves from EMEA role to worldwide lead to drive business growth globally.