Efficient telephone number management is the key to delivering exceptional customer service. Learn how TruNumber Finder simplifies number management by giving users immediate access to reliable data on phone numbering, coverage, and porting.

Technological shifts and fraudsters have undermined consumer trust in phone communication, negatively impacting businesses financially. Cross border authentication may be the solution.

Number portability allows consumers and businesses to retain their phone numbers when switching providers. Businesses can benefit from porting data for fraud mitigation, risk assessment, and TCPA compliance. iconectiv's NPAC Data Select Tool helps access this information and determine eligibility.

With number portability, individuals and businesses can retain their phone numbers while changing carriers. To enhance their operations, authorized businesses can leverage iconectiv's NPAC Data Select Tool which enables them to utilize porting data for various purposes.

Spoofing is when a caller deliberately falsifies their caller ID to resemble a number familiar to you. Some of these can be local numbers, government numbers or a company with whom you associate. Smishing is a SMS messaging scam where you are asked to provide sensitive information. Common smishing scams include account confirmation, urgent message on banking information and customer support impersonations.

iconectiv will join telecom experts and service providers at MWC Barcelona on February 27 - March 2, 2023.

A company's investment into fixed assets, like servers, computers, and other communications assets, costs a significant amount of money. To maximize a company's return on investment, it’s important to operate and manage your communications structure in an efficient manner.

Robocalls harm consumers every day. They also harm consumer confidence in voice calls, which hampers the ability of companies to reach customers on the phone. With the rise in unwanted robocalls, 71% of consumers said they stopped answering their phone completely. In 2021, a missing hiker, lost in the mountains of Colorado, ignored repeated calls from rescuers because the calls came from an unrecognized number. While the hiker ultimately found safety, he could have been rescued earlier if he…

To avoid consumer frustration of waiting on hold for a long time, many retailers, government agencies and other organizations provide people with the option of leaving a callback number instead of staying on hold. The catch is that callbacks also enable fraudsters, who leave International Premium Rate Numbers (IPRNs), to take advantage of a retailers’ customer-first approach.

The Signature-based Handling of Asserted information using toKENs (SHAKEN) framework helps mitigate illegal robocalls and helps consumers once again trust the number displayed on their caller ID. The catch is that legitimate calls from outside the U.S. are at risk of being caught in SHAKEN’s net.

With PortData Validate organizations such as financial institutions, healthcare providers, insurance companies and identity aggregators can be authorized to access number porting data for fraud mitigation. This helps companies in their efforts to guard against account takeover or assess risk before confirming a transaction.

Communications play a critical role in keeping people connecting, businesses running and commerce flowing. The fact that consumers are less likely to answer their phones is not a new problem, and now the rules are changing on how calls are being delivered through the network with the implementation of STIR/SHAKEN.