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What is the benefit to an enterprise or call center to have their outbound calls authenticated?

Communications play a critical role in keeping people connecting, businesses running and commerce flowing. The fact that consumers are less likely to answer their phones is not a new problem, and now the rules are changing on how calls are being delivered through the network with the implementation of STIR/SHAKEN.

The promise of fully attested calls should have some far-reaching impacts, including:

  • Lower costs through fewer attempts and higher productivity in reaching consumers
  • Improved profitability
  • Increased customer satisfaction.

Learn more.

Webinar: Trusted Communications: Authenticating Calls with Delegate Certificates

Use Case: Enterprises

Market Brief: answering the call with authenticated Caller ID