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  1. Rebuilding Trust in Communications with Rich Communication Services – The Integration of Chatbots and Other New Technology

    Voice calls, text messages and chatbots have made the business-to-consumer engagement more accessible, robust and efficient. Now, however, with consumer confidence in communications declining and billions lost each year to fraud through spam, scams and spoofs, legitimate businesses must protect their revenue, reputation and bottom-line.

  2. Finding Data Visibility Amongst the Clouds

    Cloud environments offer plenty of challenges to organizations that have embraced them. Controlling access, protecting services, understanding and predicting financial impact, are just a few. At the heart of understanding all of these complexities and addressing them is visibility. Visibility in the cloud is ever increasing in its ease to access data but also in its difficulty to gain and…

  3. Will Mobile Messaging Apps Ever Truly Displace Text Messaging?

    With the recent boom in mobile messaging apps including WhatsApp and LINE, consumer brands that have relied on text messaging to communicate with audiences for more than 10 years, have to wonder if text messaging, specifically common short codes, are still as relevant to consumers as they once were.

  4. TIA Announces 2017 Officers and New Board Members

    Chris Drake, Chief Technology Officer, iconectiv, has been named to the Board of Directors for 2017.

  5. Global Interconnect Specialist iconectiv Ramps up its Fraud & Identity Solutions in Bypass & A2P Messaging

    For many years, the fraud management (FM) solutions market has been dominated by small and mid-sized software developers.

  6. defense solutions for the modern SMS ecosystem

    SMS is a ubiquitous communication method for person-to-person (P2P) text messaging, which has been in use globally for nearly 20 years.

  7. common language standardizing information for efficient collaboration

    When Telmex first partnered with iconectiv, it was struggling with disparate location naming conventions being used in multiple systems, which meant that the company was unable to integrate its databases and collaborate across divisions and regions.

  8. Carrier Wrap with Scott Puopolo of iconectiv

    On this week’s “Carrier Wrap” we speak with Scott Puopolo, EVP of the information solutions business at iconectiv, to discuss the firm’s work with industry trade group CTIA on its common short code program and the importance of security for the platform.

  9. Francisco Partners to invest in Ericsson's iconectiv business

    - Francisco Partners to invest in iconectiv, an independent subsidiary owned by Ericsson

    - Francisco Partners will invest USD 200 million to acquire a 16.7% ownership at an implied total valuation of iconectiv of approximately USD 1.20 billion

    - Partnership will enable further development and growth of iconectiv and drive shareholder value 

  10. IoT Security and Interoperability at TIA's CTO Council Meeting

    Can we make the Wild West of IoT secure and interoperable? TIA NOW convenes a panel of participants of the TIA CTO Council meeting to discuss. Joining TIA NOW is Chris Drake, CTO at iconectiv; Jim Nolan, EVP of IoT Solutions at InterDigital and Mihai Voicu, Chief Security Officer at Telit.