Clearly, mobile phone numbers have become THE primary personal identifier. You, undoubtedly use it when confirming a person’s identity, approve a transaction or release personal information.  But, are you confident that you understand where your phone number data is coming from, that it’s accurate and legally obtained?

As the critical foundation of trust in communications is eroding, RCS, as a new technology has the opportunity to get it right — right from the start. By building in verification and authentication capabilities, RCS can drive consumer trust in rich business messaging content.

Once consumers have trust in an accessible RCS, it will be become an increasingly valuable customer-engagement…

During periods of crisis, such as the current coronavirus outbreak and its impact on business operations, CIOs, CISOs, IT and Security Leaders need to step up and demonstrate their leadership mettle. This includes clearly communicating to the executive team and staff the nature of the challenges they’re facing – such as safeguarding the enterprise with highly-distributed remote workforces in…

In an age of robocalls and phone spam, consumers no longer want to pick up their phones. This creates havoc for businesses that are trying to reach their customers and prospects. iconectiv is the industry leader helping to restore trust in communications and help businesses reach their customers effectively across all channels – voice, text, and RCS/chatbots. Join us for an industry update on…

Mobile phone numbers have become THE primary personal identifier. But, are you confident that the consumer on the other end of that transaction is who you think it is? Phone number porting data can help mitigate risk and exposure for companies and their customers. Learn more about how to obtain this information to help your business spot and stop fraud.

More than 42 million toll-free voice numbers are in use today, many of which are associated with the world’s most well-known brands. Originally used for inbound calls, businesses are now discovering these numbers are a powerful tool for customer engagement – particularly when it comes to texting. The numbers you use need to open doors, which is becoming increasingly difficult at a time of…

Voice calls, text messages and chatbots have made the business-to-consumer engagement more accessible, robust and efficient. Now, however, with consumer confidence in communications declining and billions lost each year to fraud through spam, scams and spoofs, legitimate businesses must protect their revenue, reputation and bottom-line.

Cloud environments offer plenty of challenges to organizations that have embraced them. Controlling access, protecting services, understanding and predicting financial impact, are just a few. At the heart of understanding all of these complexities and addressing them is visibility. Visibility in the cloud is ever increasing in its ease to access data but also in its difficulty to gain and…