In the news

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T-Mobile US brings rich call data to caller ID for more protection against scammers

T-Mobile US recently announced it has completed what it says is the first wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the STIR/SHAKEN framework and protocols to protect consumers from scammers. The call was performed with a premier group of tech firms, messaging industry stakeholders and voice service providers including iconectiv, First Orion, CTIA, Everbridge, NetNumber, Numeracle, and Twilio. When widely used, RCD will empower consumers with more call information, so they can make the right choices in the moment, stay safe from spam and scammers, and still get important calls.
Jul 19, 2021
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What would it take to get you to answer your phone again? T-Mo thinks it has an answer

T-Mobile US recently announced a new technology demonstration that builds upon the verification of STIR/SHAKEN and takes it a step further, to affirmatively identify businesses or organizations who are calling so that they can reach their customers. The demo call was conducted in conjunction with a number of partners including CTIA, First Orion, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio.
Jul 19, 2021
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T-Mobile US adds rich data to Caller ID

This Mobile World Live article discusses T-Mobile’s recent announcement surrounding its completion of what is believed to be the first wireless call combining authenticated caller ID with Rich Call Data (RCD), demonstrating a new way for consumers to recognize callers and for marketers to identify themselves to potential customers. T-Mobile partners on the call included First Orion, Everbridge, iconectiv, NetNumber, Numeracle, Twilio and the CTIA.
Jul 16, 2021
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Pace Community Insight with iconectiv

One of the greatest challenges we are facing today is that consumers have lost trust in calls and have stopped answering their phones, often missing important information about healthcare, education and finances. On this PACE Vidcast, iconectiv’s Jonathan Shulman discusses call origination, customer engagement and restoring consumer trust in calls. Jonathan explains how consumers have lost trust in calls, are missing out on important information and what can be done to restore consumer trust in calls.
Jul 7, 2021
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A common nomenclature enables new, 5G-powered business models, revenue opportunities (Reader Forum)

5G is extremely complex and has widespread impacts throughout the network. This introduces many challenges but also provides many new business opportunities. In this article, iconectiv’s Chris Bain explains how a common nomenclature enables service providers to describe the capabilities of their infrastructure, locations and other key attributes in an industry-standard way and then share that view across systems and organizations, such as internal business units and external business partners.
Jul 7, 2021
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FCC deadline for STIR/SHAKEN caller ID authentication nears

The wireless industry is working to combat robocalls and Wednesday, June 30, marks the FCC deadline for carriers and other voice providers to implement STIR/SHAKEN caller ID authentication technology.
Jun 29, 2021
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How businesses can protect their brands and bottom lines against damage from illegal robocalls

In the latest Help Net Security article, Chris Drake discusses how illegal robocalls are making it difficult for COVID-19 contact tracers to reach people who typically ignore calls from numbers they don’t recognize. Consumers are inundated with so many illegal robocalls that when they see a call from an unfamiliar or unidentified number, they let it drop into voice mail 76 percent of the time. Chris explores how legitimate businesses can leverage STIR/SHAKEN to get their calls authenticated and protect their brands and bottom line.
May 28, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Companies Must Register to Maintain access to Wireless Do Not Call Service Data

iconectiv reminds marketing organizations that rely on Intermodal Ported Telephone Number Identification Service, also known as the Wireless Do Not Call (WDNC) service, to register with iconectiv. The new service goes live and replaces the existing service on March 4, 2018.
Jan 3, 2018
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iconectiv, Infutor Help Brands Reduce Misdirected, Illegal Robotexts

Robust solutions to ensure brand communications reach  only opted-in customers, helping ensure TCPA compliance to avoid fines and lawsuits 
Dec 12, 2017
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Validating Caller ID - A Key Initiative to Keep Customers Answering Your Calls

Unscrupulous telemarketers continue to harass consumers with fraudulent robocalls and spoofed Caller IDs – a top source of FCC and FTC complaints over the past year that is increasing at an alarming rate.
Nov 1, 2017
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Illegal Robocalls and Caller ID Spoofing Escalate in the U.S.; Currently Number One Consumer Complaint to the FTC and FCC

Webinar to introduce new strategies to empower contact centers, telemarketers and other consumer engagement professionals to protect consumers and reduce fraud
Oct 23, 2017
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The Problem of Unwanted Calls in the Mobile Era Gets an Answer from Telecom Industry Leader in Video

The issue of unwanted phone calls is the top complaint registered with the FCC and FTC as consumers continue to have their lives disrupted day and night.
Oct 18, 2017
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Chile Telecom Industry Surpasses 11 Million Successfully Ported Telephone Numbers

Managed by a subsidiary of iconectiv since 2011, Chilean businesses and consumers have embraced convenience of number portability program
Oct 12, 2017
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Telecom Industry Experts to Discuss Service Provider Transformation at NFV Workshop in Santiago, Chile

Representatives of Chilean service providers and other telecom industry leaders will be participating in a collaborative workshop led by iconectiv.
Oct 11, 2017