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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Ensuring Accurate Routing of Calls for Hard of Hearing, those Requiring Speech Communication Assistance

More than 44 million U.S. adults currently have hearing loss and the amount is increasing faster than the population growth rate. As the new provider of the Telecommunications Relay Services Numbering Directory for Internet-based TRS (iTRS) in the U.S., iconectiv is helping to ensure that people with hearing and speech impairments can continue to rely on landline and mobile phones to communicate.
Dec 9, 2019
press release

Consumers pick up the phone when they have trusted information about the businesses calling them

Currently, over 75% of calls are left unanswered when the call comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls, which reached 85 billion globally in 2018 – a 325% jump from 2017. The new ATIS-SIP Forum Signature-based Handling of Asserted information using toKENs (SHAKEN) framework will help mitigate illegal robocalls so that consumers can once again trust the calling number displayed on their caller ID.
Dec 4, 2019
press release

Answering the Call: Industry to Share Expertise at SIPNOC 2019

With the industry firmly focused on radically reducing illegal robocalls, experts will gather at SIPNOC 2019 on December 3 to further address this critical issue. With 76% of all unidentified phone calls left unanswered, consumers and enterprises are looking to service providers to ensure that legitimate businesses are getting their calls answered by consumers. As policy administrator for the Calling Number Verification Service and a provider of trusted communications solutions, iconectiv has key speakers at the event including Gary Richenaker, Principal Solutions Architect, and Mary Barnes, Senior Advisor, Industry Solutions.
Nov 19, 2019
press release

Illegal robocalls, NFV implementation and telecom fraud take center stage for iconectiv at MWC Los Angeles

While future 5G service plans and deployment updates can be expected to capture headlines at the upcoming Mobile World Congress in Los Angeles (October 22-24), iconectiv, a trusted, neutral provider of trusted communications platforms and solutions, – will be drawing attention back to some of the key challenges facing service providers and their customers today.
Oct 17, 2019
press release

The promise and peril of network virtualization

Service providers want the technological flexibility, business agility and savings that Network Function Virtualization (NFV) promises, but they’re frustrated by its implementation complexity and cost and the fact that it requires additional work on top of all their other projects and initiatives.
Oct 16, 2019
press release

Experts Gather to Discuss Cybersecurity and Fraud during National Cyber Security Awareness Month

Top minds in the field will gather on October 16 and 17 at an event in New York City to discuss how to ensure that all Americans and businesses have the resources they need to be safer and more secure.
Oct 11, 2019
press release

Putting Trust Back into Communications takes Center Stage at Communications Fraud Conference

Robocalls make up nearly half of all phone calls so frustrated consumers simply don’t answer incoming calls and businesses can’t get through to customers when they need to reach them. At the same time, phone numbers have become the defacto personal identifier for consumers and—if verified— can provide valuable information for companies looking to mitigate risk. As communications security professionals gather at this year’s Communications Fraud Control Association’s (CFCA) annual convention, iconectiv will highlight the role of trusted communications and how the industry is working together to maintain the integrity of the phone number to protect businesses and businesses.
Oct 10, 2019

In the news

article

MWC22 gets ready to unleash connectivity

As companies gear up to spend approximately $2.8 trillion USD on digital transformation by 2025, network operators and the ecosystem that makes B2C communications possible, need to make sure their customers have the confidence that the calls and texts they are receiving are from legitimate companies. In anticipation of MWC22, VanillaPlus magazine recently spoke with Peter Ford, Executive Vice President at iconectiv, regarding the impact digital transformation will have on connectivity and communications, as well as identity verification.
Feb 25, 2022
article

CSPs must adopt a common language to ensure optimised operations

iconectiv estimates that CSPs lose up to 20% of their annual capital expenditure—$65 billion industry-wide—because of communication challenges, asset complexity and misunderstood inventory. Under pressure to deliver 5G, edge computing, virtualized networking and other capabilities, CSPs are using a common language for the deployment, interconnection and management of physical and virtual assets. In this VanillaPlus article, Eyad Alqadi and John Hayes explain how common language provides visibility for CSPs and their external organizations—such as partners and vendors—to easily understand and optimize their assets.
Feb 25, 2022
article

Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers

STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses and organizations of all types and sizes. George Cray, iconectiv Senior Vice President of Product along with an expert from CTIA, sits down with Dan Baker, editor from Black Swan Telecom Journal, to discuss the adoption of initiatives like Registered Caller.
Jan 7, 2022
article

Tuning Your Selling Approach For 2022

The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.
Dec 28, 2021
article

5G: The Universal Structure for Service Providers

Multi-access edge computing, virtualized network function and 5G give service providers powerful new ways to maximize scalability, flexibility and operational efficiency while enabling new services and revenue streams. In the latest Network Media Group panel, experts from iconectiv and AT&T explore how a common naming strategy plays a fundamental role in unlocking the true promise and commercial value of 5G.
Nov 5, 2021
article

Trusted Communications: Authenticating Calls with Delegate Certificates

People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. In the latest Network Media Group panel, experts from iconectiv, CTIA, and T-Mobile address the industry's progress in restoring consumer faith and confidence and how a new policy change is helping simplify the verification process.
Nov 5, 2021
article

STI-GA Enhances STIR/SHAKEN Functionality to Authenticate Broader Range of Calls

Representing a major advance for the industry-driven work to mitigate illegal robocalls, the Secure Telephone Identity Governance Authority (STI-GA) announced the launch of new STIR/SHAKEN functionality. Beginning October 22, the new software expands caller ID authentication reach with the use of delegate certificates that allow Resp Orgs—the companies responsible for assigning toll-free telephone numbers—to directly join the SHAKEN ecosystem.
Oct 20, 2021